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The Balcone Suite & Resort Bukittinggi

Name: The Balcone Suite & Resort Bukittinggi
Address: Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152, Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Sumatera Barat, 26152, Indonesia
Rating: 8.5

Hotels

No. 2 in Best Seller Hotels in Bukittinggi

All-star Accommodation

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8.5

/10

Very Good

898 reviews

In the Area

See Map

Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Panorama Baru

2.89 km

Beras Keluarga

2.74 km

Puskesmas Pembantu Kuriman

3.07 km

Universitas Prima Nusantara Bukittinggi

3.77 km

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named The Balcone Hotel & Resort Bukittinggi Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Balcone Suite & Resort Bukittinggi

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What's around The Balcone Suite & Resort Bukittinggi

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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Nearby Places

Beras Keluarga

2.74 km

Puskesmas Pembantu Kuriman

Public Service

3.07 km

Universitas Prima Nusantara Bukittinggi

Education

3.77 km

Terminal Aur Kuning

Transportation Hub

6.93 km

Popular in the Area

Entertainment/Attraction

Panorama Baru

2.89 km

Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About The Balcone Suite & Resort Bukittinggi

note: hotel was previously named The Balcone Hotel & Resort Bukittinggi

Location

Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi.

About The Balcone Suite & Resort Bukittinggi

From business event to corporate gathering, The Balcone Suite & Resort Bukittinggi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Balcone Suite & Resort Bukittinggi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Balcone Suite & Resort Bukittinggi, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Balcone Suite & Resort Bukittinggi.

If you plan to have a long-term stay, staying at The Balcone Suite & Resort Bukittinggi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Balcone Suite & Resort Bukittinggi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Balcone Suite & Resort Bukittinggi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Balcone Suite & Resort Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Balcone Suite & Resort Bukittinggi.

All facilities in The Balcone Suite & Resort Bukittinggi

Bar, Cafe and Lounge

Lobby

Bedroom

Restaurant

Nearby View and Attractions

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Buffet breakfast
Cafe
Set menu dinner
Set menu lunch
Snacks

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Things to Do

Beach umbrella
Fitness center
Massage
Outdoor pool

Transportation

Bus/truck parking
Secure parking
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in The Balcone Suite & Resort Bukittinggi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Distance to Downtown	2.89 km
Popular in the Area	Panorama Baru
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Balcone Suite & Resort Bukittinggi	238
Number of floors in The Balcone Suite & Resort Bukittinggi	9
Another facilities in The Balcone Suite & Resort Bukittinggi	Bellhop, Concierge, Express check-in, Express check-out, Front desk
Nearby point of interest	Beras Keluarga, Puskesmas Pembantu Kuriman, Universitas Prima Nusantara Bukittinggi

Frequently asked question in The Balcone Suite & Resort Bukittinggi

What are available facilities at The Balcone Suite & Resort Bukittinggi?

There are top facilites at The Balcone Suite & Resort Bukittinggi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Balcone Suite & Resort Bukittinggi?

The standard check-in time at The Balcone Suite & Resort Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Balcone Suite & Resort Bukittinggi provide breakfast?

Yes, The Balcone Suite & Resort Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Balcone Suite & Resort Bukittinggi

Overall Ratings & Reviews The Balcone Suite & Resort Bukittinggi

Traveloka (898)

8.5

Very Good

From 898 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about The Balcone Suite & Resort Bukittinggi

All

Staff Friendliness (29)

Bedroom (29)

Surroundings (28)

Ambiance (28)

Hotel Area (28)

Room Space (26)

Bathroom (26)

Taste (25)

Variety (24)

Family Friendly (23)

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Traveler Reviews The Balcone Suite & Resort Bukittinggi

Number of reviews per page

Customer reviews

nofrijal

Leisure

10.0

/10

Reviewed 4 day(s) ago

Always remember this place when you go to Bukittinggi.

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rika f.

Staycation

10.0

/10

Reviewed 4 day(s) ago

The view of the hotel is very aesthetic, the atmosphere is comfortable and makes you feel at home.

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1 people find it helpful

Bobby A.

6.5

/10

Reviewed 4 day(s) ago

The check-in process took almost 30 minutes because I was waiting to check the condition of the room but it didn't even last 40 minutes. The bathroom needs to be checked because the floor drain is full of hair. There are not many breakfast variants for the additional price of up to 150 thousand per person. Nice natural view.

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1 people find it helpful

M***d

Leisure

8.1

/10

Reviewed 1 week(s) ago

5 Star Hotel with minimalist Hospitality Service, value level like 2 to 3 Star hotel, rainy season the distance from the receptionist is quite far to the room without any umbrella provided, let alone walking up and down to the room for mothers is quite tiring, because I happened to book a deluxe standard room, because usually 4 stars are already good, the variety of food for sahur is not exciting, Possibly bad situation for Sustainability business If No Action & improvement, especially Customer Satisfaction Oriented by Hotel Management.

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1 people find it helpful

Jondianto J.

8.8

/10

Reviewed 2 week(s) ago

Recommendations for family vacation spots

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1 people find it helpful

Dilla W. R.

Staycation

8.5

/10

Reviewed 4 week(s) ago

The venue was great for our family gathering, and the mountain view room enhanced our experience. However, improving the food options would have made it even better.

2 people find it helpful

Accommodation's Reply

12 Mar 2025

Dear Mrs Dilla W. R. Warmest greetings from The Balcone Suites and Resort We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort

Lily P.

8.8

/10

Reviewed 6 week(s) ago

It's good, but at that price it's still not suitable, because the bathroom facilities are not very comfortable.

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1 people find it helpful

Accommodation's Reply

12 Mar 2025

Dear Mrs. Lily P. Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort

R***a

10.0

/10

Reviewed 6 week(s) ago

Suitable for family vacation

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1 people find it helpful

Accommodation's Reply

12 Mar 2025

Dear Bapak / Ibu Warmest Greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort

E***i

Staycation

8.4

/10

Reviewed 7 week(s) ago

Beautiful natural atmosphere but far from the city center

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3 people find it helpful

Accommodation's Reply

12 Mar 2025

N***l

Leisure

10.0

/10

Reviewed 8 week(s) ago

The building and everything is new, the staff are friendly, the food is delicious, God willing we will be back.

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G***i

Business

7.3

/10

Reviewed 8 week(s) ago

minimal experience because it's uncomfortable

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D***n

Leisure

10.0

/10

Reviewed 8 week(s) ago

I am a loyal customer of the Balcon Hotel, I want to go on holiday here almost once a month

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3 people find it helpful

A***y

Leisure

9.7

/10

Reviewed 9 week(s) ago

Comfortable for staycation with family

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1 people find it helpful

D***y

Staycation

6.1

/10

Reviewed 10 week(s) ago

1. There were no directions to the lobby from the first time we took the ticket outside so we were confused when we wanted to go to the lobby 2. When I wanted to check in during the day, I called the hotel but it didn't connect, I called to prepare a room because I knew the hotel was full and I asked for an additional bed because the phone didn't connect until night, I just checked in at night When I checked in, I was informed that the phone had been broken for a long time, until finally I couldn't get an additional bed because it had run out and was full and I was informed that it would run out in the afternoon, and since noon we couldn't call either. That really disappointed me, plus the service answer which in my opinion is not standard service even though the phone is very important because service is not only at the service desk, but service can also be called because I 3. I wanted to call the lobby because of the wifi problem not connecting and was informed to contact number 1, it turned out that if I wanted to call the lobby it was not 1 even though there was information there, please update it, it's a trivial matter but it's important 4. Wifi facilities that can't connect and until the technician came who honestly disturbed the tenant's privacy because in my opinion it's important, please come until it's fixed and it turned out that the network was still not good since morning 5. Water problem The sink faucet is in the cold water position but it's still warm even though it's clearly in the blue and cold position but it's still in the warm position, it can be dangerous if there are lay people with that color who know that blue is cold, it turns out that in practice it's still warm 6. Soap and shampoo place The condition is not cleaned, the position is like a bottle for a long time and for I think it's dry moss, so I see it's really dirty 7. There is a gap between the bathroom door and the floor, it still hurts, it's dangerous for children, it can bleed if you don't know it's still rough 8. Trash in front of our room from night to morning hasn't been picked up Please give me some input because this hotel is said to have just been renovated and is up to 4 stars, so the standard is not that great, it's okay if the appearance on the front is all good, but inside, things that are considered trivial are not noticed

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8 people find it helpful

H***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

very responsive. suitable for healing

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1 people find it helpful

Fahresi E. S.

Leisure

9.3

/10

Reviewed 13 week(s) ago

Fun, but the location is far from the city center

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4 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Bapak Fahresi E.S. Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management The Balcone Suites & Resort

M***t

Leisure

8.7

/10

Reviewed 13 week(s) ago

The price of food in the restaurant does not match the taste and the service is slow

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Balconers Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management The Balcone Suites & Resort

ZULFAHMI

Leisure

10.0

/10

Reviewed 13 week(s) ago

Nice & Comfortable family vacation and lots of entertainment.

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2 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Bapak Zulfahmi A.L. Warmest Greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management The Balcone Suites & Resort

Y***I

6.9

/10

Reviewed 13 week(s) ago

The hotel is quite comfortable, the swimming pool is quite comfortable for children, but the car parking facilities are not optimal because cars are parked on the side of the entrance road, the temperature is quite cold.

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2 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Mr / Mrs Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management The Balcone Suites & Resort

N***a

Leisure

8.8

/10

Reviewed 13 week(s) ago

our favorite hotel at bukit tinggi, nice view

See original

1 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Mrs / Mrs Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management The Balcone Suites & Resort

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.