The Balcone Suite & Resort Bukittinggi

Hotels
All-star Accommodation
8.5
Impressive
From 822 verified guests reviews
In the Area
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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Balcone Suite & Resort Bukittinggi

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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152
Lobby The Balcone Suite & Resort Bukittinggi
Lobby 2 The Balcone Suite & Resort Bukittinggi

Discover More About The Balcone Suite & Resort Bukittinggi

Location


Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi.

About The Balcone Suite & Resort Bukittinggi

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Balcone Suite & Resort Bukittinggi.

From business event to corporate gathering, The Balcone Suite & Resort Bukittinggi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Balcone Suite & Resort Bukittinggi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Balcone Suite & Resort Bukittinggi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Balcone Suite & Resort Bukittinggi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Balcone Suite & Resort Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Balcone Suite & Resort Bukittinggi.

All facilities in The Balcone Suite & Resort Bukittinggi

Bar, Cafe and Lounge The Balcone Suite & Resort Bukittinggi
Bar, Cafe and Lounge
Lobby The Balcone Suite & Resort Bukittinggi
Lobby
Bedroom The Balcone Suite & Resort Bukittinggi
Bedroom
Restaurant The Balcone Suite & Resort Bukittinggi
Restaurant
Nearby View and Attractions The Balcone Suite & Resort Bukittinggi
Nearby View and Attractions

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Beach umbrella
  • Fitness center
  • Massage
  • Outdoor pool

Transportation

  • Bus/truck parking
  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Balcone Suite & Resort Bukittinggi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Balcone Suite & Resort Bukittinggi
120
Number of floors in The Balcone Suite & Resort Bukittinggi
2
Another facilities in The Balcone Suite & Resort Bukittinggi
Bellhop, Concierge, Express check-in, Express check-out, Front desk

Frequently asked question in The Balcone Suite & Resort Bukittinggi

What are available facilities at The Balcone Suite & Resort Bukittinggi?
There are top facilites at The Balcone Suite & Resort Bukittinggi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Balcone Suite & Resort Bukittinggi?
The standard check-in time at The Balcone Suite & Resort Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Balcone Suite & Resort Bukittinggi provide breakfast?
Yes, The Balcone Suite & Resort Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Balcone Suite & Resort Bukittinggi

Overall Rating & Reviews

From 822 verified guests reviews
8.5
Impressive
Fantastic
304
Very Good
364
Satisfying
31
Average
123
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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E***g
This is a guest profile.
10
/ 10
09 Oct 2024
Review photo of The Balcone Suite & Resort Bukittinggi from E***g

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Accommodation's Reply
14 Oct 2024
Dear Mrs./Mr. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback. Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, Utuh Satria. Front Office Manager.
G***s
This is a guest profile.
Leisure
10
/ 10
14 Sep 2024
One of the best hotel in Bukittinggi. The view is amazing. Lots of parking space. Check in and out was easy.

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Accommodation's Reply
27 Sep 2024
Dear Balconers, Warm Greetings from The Balcone Suites & Resort, Thank you for taking the time to review your stay with us. We are very pleased and appreciate your review of our facilities that have met your expectations. Hopefully we can welcome you back to The Balcone Hotel & Resort in the future. Warm Regards. Management.
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E***i
This is a guest profile.
10
/ 10
25 Jul 2024
Best place for relax your mind ✨ next time I will go back with my family ❤.
Review photo of The Balcone Suite & Resort Bukittinggi from E***i

1 liked this review

Accommodation's Reply
04 Aug 2024
Dear Balconers, Warm Greetings from The Balcone Suites & Resort, Thank you for taking the time to review your stay with us. We are very happy and appreciate your review of our facilities which have met your expectations. Hopefully we can welcome you back to The Balcone Hotel & Resort in the future. Warm regards. Management.
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M***d
This is a guest profile.
10
/ 10
23 Jul 2024
Review photo of The Balcone Suite & Resort Bukittinggi from M***d

1 liked this review

Accommodation's Reply
04 Aug 2024
Dear Balconers, Warm Greetings from The Balcone Suites & Resort, Thank you for taking the time to review your stay with us. We are very happy and appreciate your review of our facilities which have met your expectations. Hopefully we can welcome you back to The Balcone Hotel & Resort in the future. Warm regards. Management.
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cw
citra w.
Leisure
10
/ 10
11 Jul 2024
Good experience good place good good good view
Review photo of The Balcone Suite & Resort Bukittinggi from Citra W.
Review photo of The Balcone Suite & Resort Bukittinggi 2 from Citra W.

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Accommodation's Reply
04 Aug 2024
Dear Balconers, Warm Greetings from The Balcone Suites & Resort, Thank you for taking the time to review your stay with us. We are very happy and appreciate your review of our facilities which have met your expectations. Hopefully we can welcome you back to The Balcone Hotel & Resort in the future. Warm regards. Management.
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R***a
This is a guest profile.
10
/ 10
01 Jul 2024
The view is the star! The food was tasty. Recommended!
Review photo of The Balcone Suite & Resort Bukittinggi from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 2 from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 3 from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 4 from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 5 from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 6 from R***a
Review photo of The Balcone Suite & Resort Bukittinggi 7 from R***a

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Hendra S.
This is a private profile
Transit
9.7
/ 10
16 May 2024
Nice place, nice view, nice food.

1 liked this review

YH
Yong H. C.
Holiday
4.5
/ 10
19 Apr 2024
Bad start from the beginning of the trip. I was stuck in KLIA for more than 24hrs due to all flights from Kuala Lumpur to PDG were cancelled due to unknown reason (s). A friend of mine actually went to the hotel and seek their understanding to allow me to cancel the 1st night stay in the hotel but was refused. No choice, my friend took my photocopy passport front page to check in on my behalf and paid the deposit ($ 200,000.00). When I finally stepped into the room, it was 12/4 approx 2130hrs, the condition of the room is far from ideal. The room (4133) was dusty, there 's pests crawling on the bed and shower room (the drainage system in the shower room was BAD. I am literally standing in a puddle of water while taking my shower because the drainage system was not faulty but extremely SLOW. This room is definitely not worthy of the price I paid. The same evening, my friends & I visited the Japanese restaurant but food were not on par. Seriously it was a let down and I was disappointed. Next morning we tried the in-house breakfast and once again it was not worthy at all. Food was cold, utensils were not cleaned throughly and environment wasn't pleasant at all. The very same evening, we decided to find food outside of the hotel but due to heavy downpour we were force to have our dinner within the hotel itself again. This time round we choose the restaurant situation at ground level below the front desk. Surprisingly we were impressed by the quality and services we got from the team that night ……. Chef Danny personally cooked our order and by far that was the best meal since I arrived in Bukit Tinggi. We had a good chatted with Chef Danny and he knew what we had gone through and decided to upgrade our breakfast location to this restaurant instead of the restaurant beside the front desk reception building. Chef Danny encouraged us to give the hotel F&B another chance so that they can show us the quality of the hotel and told us that he will be on duty again tomorrow evening. As agreed and promised, we went to the same restaurant for dinner again the following evening unfortunately Chef Danny was called to the Japanese restaurant (maybe there 's important guests or big shots patronizing the Japanese restaurant, hence Chef Danny forgotten our date). Once again, it was a let down and quality of food was no where closed to what we had the night before. Will I revisit Bukit Tinggi, the answer is a definite yes but will I stay in Balcone again, it 's a definite no. Balcone management, you definitely need to up your game in order for me to give you a 2nd opportunity.
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1 liked this review

hendro K.
Holiday
8.5
/ 10
13 Apr 2024
Review photo of The Balcone Suite & Resort Bukittinggi from Hendro K.

1 liked this review

BAMBANG S.
10
/ 10
10 Jan 2024
Review photo of The Balcone Suite & Resort Bukittinggi from Bambang S.
Review photo of The Balcone Suite & Resort Bukittinggi 2 from Bambang S.

1 liked this review

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Bedroom 4 The Balcone Suite & Resort Bukittinggi

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