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Bar, Cafe and Lounge 3 The Balcone Suite & Resort Bukittinggi

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Bar, Cafe and Lounge 5 The Balcone Suite & Resort Bukittinggi

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The Balcone Suite & Resort Bukittinggi

Name: The Balcone Suite & Resort Bukittinggi
Address: Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152, Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Sumatera Barat, 26152, Indonesia
Rating: 8.6

Hotels

All-star Accommodation

8.5

/10

Very Good

929 reviews

In the Area

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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Balcone Suite & Resort Bukittinggi

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What's around The Balcone Suite & Resort Bukittinggi

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Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Discover More About The Balcone Suite & Resort Bukittinggi

Location

Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi.

About The Balcone Suite & Resort Bukittinggi

From business event to corporate gathering, The Balcone Suite & Resort Bukittinggi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Balcone Suite & Resort Bukittinggi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Balcone Suite & Resort Bukittinggi, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Balcone Suite & Resort Bukittinggi.

If you plan to have a long-term stay, staying at The Balcone Suite & Resort Bukittinggi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Balcone Suite & Resort Bukittinggi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Balcone Suite & Resort Bukittinggi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Balcone Suite & Resort Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Balcone Suite & Resort Bukittinggi.

All facilities in The Balcone Suite & Resort Bukittinggi

Bar, Cafe and Lounge

Lobby

Bedroom

Restaurant

Nearby View and Attractions

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Buffet breakfast
Cafe
Set menu dinner
Set menu lunch
Snacks

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Things to Do

Beach umbrella
Fitness center
Massage
Outdoor pool

Transportation

Bus/truck parking
Secure parking
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in The Balcone Suite & Resort Bukittinggi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Building Suite closed temporarily from 1-5-2025 to 31-7-2025.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Balcone Suite & Resort Bukittinggi	238
Number of floors in The Balcone Suite & Resort Bukittinggi	9
Another facilities in The Balcone Suite & Resort Bukittinggi	Bellhop, Concierge, Express check-in, Express check-out, Front desk

Frequently asked question in The Balcone Suite & Resort Bukittinggi

What are available facilities at The Balcone Suite & Resort Bukittinggi?

There are top facilites at The Balcone Suite & Resort Bukittinggi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Balcone Suite & Resort Bukittinggi?

The standard check-in time at The Balcone Suite & Resort Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Balcone Suite & Resort Bukittinggi provide breakfast?

Yes, The Balcone Suite & Resort Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Balcone Suite & Resort Bukittinggi

Overall Ratings & Reviews The Balcone Suite & Resort Bukittinggi

Traveloka (929)

8.5

Very Good

From 929 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about The Balcone Suite & Resort Bukittinggi

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Ambiance (39)

Staff Friendliness (37)

Bedroom (37)

Hotel Area (36)

Surroundings (35)

Bathroom (34)

Variety (33)

Taste (32)

Room Space (31)

In-house Restaurant (27)

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Traveler Reviews The Balcone Suite & Resort Bukittinggi

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Customer reviews

Guest

6.5

/10

Reviewed 2 day(s) ago

Hot water in the bathroom was not ready, it only started turning on at 07.00 and at night the hot water was not available, with the weather conditions there which were quite cold, hot water should always be available, even though it was a 4 star hotel (it felt like a jasmine class)

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R***o

8.3

/10

Reviewed 3 day(s) ago

Easy reservation with traveloka. The view in the lobby and restaurant is very beautiful. The cleanliness of the room and bathroom is a bit lacking. Please improve it more...🙏

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2 people find it helpful

S***i

6.6

/10

Reviewed 5 day(s) ago

The electricity in the room went out for about 30 minutes, the staff took a long time to arrive, disrupting the holiday.

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E***A

Leisure

6.9

/10

Reviewed 1 week(s) ago

A hotel with a narrow bathroom, toilet behind the bathroom door, grand deluxe king type, damp carpet, extra care is required if you bring children, because the bathroom floor is also slippery, it's a shame, even though the location is very good for those who want a quiet atmosphere.

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m***a

8.8

/10

Reviewed 1 week(s) ago

Overall it's good, comfortable enough for those who want to staycation with family.

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L***e

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel is nice, comfortable, the staff is friendly. Overall, it's the best. I don't regret staying here.

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F***h

Leisure

10.0

/10

Reviewed 1 week(s) ago

the view is nice. mount Marapi and Singgalang. the hotel staff is nice and friendly. the food is all delicious. suits the tongue. the room and environment are clean

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j***y

Leisure

9.1

/10

Reviewed 1 week(s) ago

A very comfortable and strategic location to make this hotel a choice of healing place with family. Complete facilities and many room variations. And the most interesting is the mountain view from the hotel lobby which is very beautiful.

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2 people find it helpful

h***y

9.1

/10

Reviewed 2 week(s) ago

cozy Place for stay with family in Bukit tinggi Area with relax ambience and all the rooms available with balcones... Food: a lot of variance local Staff Assistance: very kindness, but front office need to little bit improve relate the information facility Highlights: proper place for relax Price: average price on holoday session Location: near downtown bukit tinggi

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syamsurizal

Leisure

5.4

/10

Reviewed 2 week(s) ago

The location turned out to be many buildings for room types and between buildings the road is uphill, it is very troublesome if you bring children or parents. When traveling, the swimming pool is very far if you stay in a superior or deluxe type and the cleanliness in the superior room is very poor. Incidentally, in our room the water heater was broken, it had to be pushed down to turn it on and the light switch was broken 😅😅

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1 people find it helpful

I***a

6.7

/10

Reviewed 3 week(s) ago

The distance between cities is too far.

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2 people find it helpful

Addion N.

Leisure

9.1

/10

Reviewed 3 week(s) ago

Nice family room hotel, good food. However, need improvement of maintenance facilities such as the shower cup and button were broken.

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Putra D.

9.0

/10

Reviewed 3 week(s) ago

Check in time waiting for room to be ready +- 90 minutes.

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1 people find it helpful

A***I

Leisure

9.7

/10

Reviewed 3 week(s) ago

Overall ok, and comfortable staying at the balcony, I have stayed here for the 3rd time, only the distance to the city of Bukittinggi is quite far, but if it's a matter of beauty and comfort, it's a five-star hotel. That's all the review information from me. Thank you

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nofrijal

Leisure

10.0

/10

Reviewed 4 week(s) ago

Always remember this place when you go to Bukittinggi.

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rika f.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The view of the hotel is very aesthetic, the atmosphere is comfortable and makes you feel at home.

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2 people find it helpful

Bobby A.

6.5

/10

Reviewed 4 week(s) ago

The check-in process took almost 30 minutes because I was waiting to check the condition of the room but it didn't even last 40 minutes. The bathroom needs to be checked because the floor drain is full of hair. There are not many breakfast variants for the additional price of up to 150 thousand per person. Nice natural view.

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1 people find it helpful

M***d

Leisure

8.1

/10

Reviewed 4 week(s) ago

5 Star Hotel with minimalist Hospitality Service, value level like 2 to 3 Star hotel, rainy season the distance from the receptionist is quite far to the room without any umbrella provided, let alone walking up and down to the room for mothers is quite tiring, because I happened to book a deluxe standard room, because usually 4 stars are already good, the variety of food for sahur is not exciting, Possibly bad situation for Sustainability business If No Action & improvement, especially Customer Satisfaction Oriented by Hotel Management.

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1 people find it helpful

Jondianto J.

8.8

/10

Reviewed 5 week(s) ago

Recommendations for family vacation spots

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1 people find it helpful

Dilla W. R.

Staycation

8.5

/10

Reviewed 7 week(s) ago

The venue was great for our family gathering, and the mountain view room enhanced our experience. However, improving the food options would have made it even better.

2 people find it helpful

Accommodation's Reply

12 Mar 2025

Dear Mrs Dilla W. R. Warmest greetings from The Balcone Suites and Resort We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort

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Bedroom 4 The Balcone Suite & Resort Bukittinggi

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.