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The Royal Surakarta Heritage - MGallery Collection
The Royal Surakarta Heritage - MGallery Collection
Hotels
Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
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8.6
Impressive
From 2,358 reviews
About Accommodation
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Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
What Guests Say About Their Stay
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Strategic Location (83)
Kids Friendly (1)
Friendly Staffs (37)
Comfortable Ambiance (4)
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Discover More About The Royal Surakarta Heritage - MGallery Collection
Location
The Royal Surakarta Heritage - MGallery Collection is a hotel in a good neighborhood, which is located at Kampung Baru.
Not only well positioned, but The Royal Surakarta Heritage - MGallery Collection is also one of hotels near the following SD Negeri Cebongan 02 within 41.65 km and Atlantic Dreamland within 42.17 km.
About The Royal Surakarta Heritage - MGallery Collection
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
The Royal Surakarta Heritage - MGallery Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Royal Surakarta Heritage - MGallery Collection.
All facilities in The Royal Surakarta Heritage - MGallery Collection
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Transportation
- Bus/truck parking
- Valet parking
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
Connectivity
- WiFi in public area (surcharge)
General
- Swimming pool
Public Facilities
- Parking
In-room Facilities
- TV
Accommodation Policy & General Information in The Royal Surakarta Heritage - MGallery Collection
Important Note
The hotel is currently under renovation until October 1, 2021.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in The Royal Surakarta Heritage - MGallery Collection
What are available facilities at The Royal Surakarta Heritage - MGallery Collection?
There are top facilites at The Royal Surakarta Heritage - MGallery Collection such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - MGallery Collection?
The standard check-in time at The Royal Surakarta Heritage - MGallery Collection is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Royal Surakarta Heritage - MGallery Collection
Overall Rating & Reviews
From 2,358 verified guests reviews
8.6
Impressive
Fantastic
931
Very Good
1,052
Satisfying
109
Average
266
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (83)
kids friendly (1)
friendly staffs (37)
comfortable ambiance (4)
tasty breakfast (5)
complete facilities (7)
spacious room (31)
varied breakfast (2)
tasty food (25)
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Language
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s
sally
6.4
/ 10
09 May 2024
The rooms we stayed in were damp, dusty and smelled like"old rooms". It was a beautiful hotel and supposedly managed by Accor but the rooms are not well maintained or cleaned. It was way below my expectation and it was not worth the money.
1 liked this review
Accommodation's Reply
13 May 2024
Dear Mr. Sally, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
D***a
This is a guest profile.
8.5
/ 10
25 Apr 2024
Beberapa kali ada noda untuk seprai/bedcover. Thanks.
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Accommodation's Reply
26 Apr 2024
Mr./Mrs. Dear Anonymous, Thank you for giving us your time to tell us about your experience at The Royal Surakarta Heritage-MGallery. We are very sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. In fact, this problem is an exception to the proper procedure. We assure you that we have taken action to address and prevent future recurrence of the issue. We want to emphasize our commitment to high quality standards, and I personally want to ensure you will experience that on your next visit to us. Sincerely, Toat Edi Wijaya General Manager.
YA
Yuniar A.
Leisure
10
/ 10
16 Apr 2024
Overall hotel was great. The food felt should be more variant for breakfast, especially for long stay. Parking lot should be added more, because the valet parking took a long time to get our car.
1 liked this review
Accommodation's Reply
18 Apr 2024
Dear Mr./Mrs. Yuniar A, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
HF
Hafsheni F. I. H.
10
/ 10
13 Apr 2024
Channel TV banyak yang tidak dapat disaksikan. Overall very good.
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Accommodation's Reply
15 Apr 2024
Dear Mr. Hafsheni FI H, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Sincerely, Toat Edi Wijaya. General Manager.
A***a
This is a guest profile.
9.4
/ 10
06 Apr 2024
A very well maintained old hotel added with modern utilities for the maximum enjoyment of contemporary needs. Bravo to the management, please keep it up and preserve the history. Definitely will be back soon to this super spacious hotel.
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Accommodation's Reply
10 Apr 2024
Dear Guest, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. It makes us very proud to receive this extraordinary response. We will share your experience with the entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards, Toat Edi Wijaya. General Manager.
G
Guest
10
/ 10
06 Apr 2024
Pelayanannya excellent dr receptionist, room service, sampai teknisi yg repair kran kmr mandi semua sopan. Kamar bersih, luas dan nyaman, extra bed nya jg nyaman, kamar mandi super bersih. Saran, bantal tidur bs diganti krn bau apek. Lainnya sdh sgt sgt baik. Trm ksh royal surakarta heritage. Sure will be back to this great hotel.
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Accommodation's Reply
10 Apr 2024
Dear Sir/Madam, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. It makes us very proud to receive this extraordinary response. We will share your experience with the entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Sincerely, Toat Edi Wijaya. General Manager.
AP
Aryantho P. n.
Holiday
8.5
/ 10
17 Feb 2024
Friendly staff, clean room, need more variation for the sthall on breakfast.
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Accommodation's Reply
17 Feb 2024
Dear Mr. Aryantho Putro Nugroho, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
SA
Sekar A.
Staycation
8.5
/ 10
17 Feb 2024
The location is very strategic in the middle of city, close to Pasar Gedhe and kauman area. The room is spacious and clean. But the elevator got troubled sometimes
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AS
Akhmad S. N.
Staycation
5.9
/ 10
04 Feb 2024
Request for non smoking room, given room with strong smell of cigarettes.
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Accommodation's Reply
24 Feb 2024
Dear Mr. Akhmad Nasution, Thank you for giving us your time to tell us about your experience at The Royal Surakarta Heritage-MGallery. We are very sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. In fact, this problem is an exception to the proper procedure. We assure you that we have taken action to address and prevent future recurrence of the issue. We want to emphasize our commitment to high quality standards, and I personally want to ensure you will experience it on your next visit to us. Best regards, Toat Edi Wijaya. General Manager.
JR
Juinaldo R.
Transit
9.7
/ 10
02 Feb 2024
The hotel location is great and strategic.
Like this review?
Accommodation's Reply
04 Feb 2024
Dear Mr. Juinaldo Romero Rianggana, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards, Toat Edi Wijaya. General Manager.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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