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The Silk At Dago By Kazeem

Name: The Silk At Dago By Kazeem
Address: Jl. Ir. H.Djuanda No.392, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135, Jl. Ir. H.Djuanda No.392, Jawa Barat, 40135, Indonesia
Rating: 8.2

Hotels

8.1

/10

Very Good

1,816 reviews

What Guests Say About Their Stay

Distance To City Center (13)

Accessibility (11)

Staff Friendliness (11)

Ambiance (11)

Ranny F. H.

9.7

/ 10

I had a great time staying at this hotel for 4 nights. The room exactly looked like the pictures: not too spacious but comfy and clean. You could find a lot of art pieces on every corner of this hotel. The hotel staff was nice and helpful. Surely will stay again if I visit Bandung next time.

Karina P.

10.0

/ 10

I was more than pleased. The interior design of the hotel is amusing and very authentic. The small rooftop side to have breakfast is also very uniquely design. A great place to stay and to be recommended to my relatives.

Bosmen R.

9.4

/ 10

The location is premium, the room is worth the price. They got fascinating rooftop for breakfast.

andreas s. p.

9.4

/ 10

Value for money. Great breakfast, clean and comfortable room, friendly staff, good location (for me) for me the hotel was great, I've been stay here three times and everything was great

andro a.

8.8

/ 10

Strategic, cozy hotel, and has a great service

In the Area

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Jl. Ir. H.Djuanda No.392, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Elevator

WiFi

Staying at The Silk At Dago By Kazeem is a good choice when you are visiting Dago Atas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Silk At Dago By Kazeem

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What's around The Silk At Dago By Kazeem

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Jl. Ir. H.Djuanda No.392, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135

Discover More About The Silk At Dago By Kazeem

Location

Staying at The Silk At Dago By Kazeem is a good choice when you are visiting Dago Atas.

About The Silk At Dago By Kazeem

For you, travelers who wish to travel comfortably on a budget, The Silk At Dago By Kazeem is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, The Silk At Dago By Kazeem provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Silk At Dago By Kazeem, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Silk At Dago By Kazeem.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Silk At Dago By Kazeem exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Silk At Dago By Kazeem is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Silk At Dago By Kazeem is the right place to stay.

All facilities in The Silk At Dago By Kazeem

Bar, Cafe and Lounge

Swimming Pool

Common Space

Lobby

Accommodation Services

Public Facilities

Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Express check-in
Express check-out
24-hour Receptionist
Limited hours room service
Luggage storage
Newspaper in lobby

In-room Facilities

Cable TV
Desk
Shower
TV

General

AC
Non-smoking room
Smoking area

Things to Do

Outdoor pool
TV lounge

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in The Silk At Dago By Kazeem

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Silk At Dago By Kazeem	27
Number of floors in The Silk At Dago By Kazeem	5
Another facilities in The Silk At Dago By Kazeem	Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in The Silk At Dago By Kazeem

What are available facilities at The Silk At Dago By Kazeem?

There are top facilites at The Silk At Dago By Kazeem such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Silk At Dago By Kazeem?

The standard check-in time at The Silk At Dago By Kazeem is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Silk At Dago By Kazeem provide breakfast?

Yes, The Silk At Dago By Kazeem provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Silk At Dago By Kazeem

Overall Ratings & Reviews The Silk At Dago By Kazeem

Traveloka (1,816)

8.1

Very Good

From 1,816 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about The Silk At Dago By Kazeem

All

Distance to City Center (11)

Ambiance (10)

Bedroom (10)

Bathroom (9)

Soundproof (8)

Surroundings (7)

Accessibility (7)

Room Space (7)

Hotel Area (7)

Staff Friendliness (6)

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Traveler Reviews The Silk At Dago By Kazeem

Number of reviews per page

Customer reviews

S***L

8.2

/10

Reviewed 3 week(s) ago

The staff is friendly 🙂 The place is very clean

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2 people find it helpful

Accommodation's Reply

18 Mar 2025

Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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I***i

Business

10.0

/10

Reviewed 4 week(s) ago

It's pretty good and the staff is very helpful.

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Accommodation's Reply

10 Mar 2025

Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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H***y

9.7

/10

Reviewed 5 week(s) ago

The service is good and friendly, the rooms are comfortable and clean every day.

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Accommodation's Reply

10 Mar 2025

Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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Bramas A. A.

10.0

/10

Reviewed 8 week(s) ago

Quiet and comfortable atmosphere, close to Dago intersection and Bandung city center. It is also easy to access various tourist attractions in Dago.

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1 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr. Bramas, First of all, we would like to thank you for the review that has been given, we are waiting for your return to The Silk at Dago, Thank you. Regards. Management.

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v***a

Leisure

8.2

/10

Reviewed 9 week(s) ago

Plus side: strategic location, accessible, room facilities for that price are okay, friendly staff, cool outdoor, clean Minus side: I got a room that had no windows facing outside so I didn't get sunlight, the water heater on the second day was a bit not hot enough, the AC was also not cold enough even though it was set to 16 degrees but still not too cold, the refrigerator was also not cold, the wifi didn't work well

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1 people find it helpful

Accommodation's Reply

09 Feb 2025

Dear Sir/Madam, Thank you for taking the time to give a review on Traveloka. We apologize for the inconvenience caused by the AC and refrigerator that were not cold enough and also the wifi that was not working (which at that time was indeed experiencing problems from the provider). Of course, we will use your review as positive input to improve all our shortcomings, We hope to be able to welcome you back to The Silk at Dago, Thank you. Regards. Management.

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suzan d.

8.2

/10

Reviewed 9 week(s) ago

The hotel staff was very friendly and helpful during the check-in process.

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Accommodation's Reply

09 Feb 2025

Dear Mrs. Suzan, First of all, we would like to thank you for the review that has been given. We are also very happy to hear that you enjoyed the satisfactory service from our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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S***y

7.9

/10

Reviewed 14 week(s) ago

Some spots in the room have dust on the ceiling. The bathroom is not very clean.

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Accommodation's Reply

03 Jan 2025

Dear Sir/Madam, Thank you for taking the time to give a review on Traveloka. We apologize for the inconvenience caused by the dust on the ceiling and the unclean bathroom. Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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M***a

5.4

/10

Reviewed 16 week(s) ago

The price of 700 thousand rupiah is not worth it (I listed it because I was afraid of being called a lie because when I reviewed this the price was 300 thousand rupiah) 🙂 It felt like staying in a boarding house, the cleanliness was very lacking, the sheets were stained, it was really ticklish to sleep, this is the first time I've reviewed a hotel this bad. To be honest, I just want no one to regret it later. And the worst thing is that it's not soundproof to the point where you can hear it from outside like the sound of electricity tokens 🙂

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4 people find it helpful

Accommodation's Reply

19 Dec 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience you experienced regarding the poor cleanliness, stained sheets, and also the sound like an electric token (smart door lock sound). Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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S***a

Leisure

8.2

/10

Reviewed 18 week(s) ago

Got room pattern 1, it's quite nice, it has a balcony and the swimming pool is spacious🤗

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2 people find it helpful

Accommodation's Reply

06 Dec 2024

Dear Sir/Madam, First of all, we would like to thank you for the review that has been given. We are also very happy to hear that you enjoyed the satisfactory service and facilities of our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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E***a

Leisure

8.5

/10

Reviewed 19 week(s) ago

The design is attractive, parking is a bit difficult but helped by security. The room is a bit old but warm and comfortable. Cleanliness could be improved, because there was a small cockroach in the bathroom.

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Accommodation's Reply

06 Dec 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience caused by the small cockroach in the bathroom. Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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S***i

Business

9.1

/10

Reviewed 19 week(s) ago

The hotel is comfortable. Clean. Spacious rooms. Warm.

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1 people find it helpful

Accommodation's Reply

06 Dec 2024

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A***n

5.0

/10

Reviewed 20 week(s) ago

The bathroom is full of small worms, there are cockroaches in the room. I have complained to the receptionist but there was no apology. The only plus point of this hotel is the friendly security guard at the post.

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3 people find it helpful

Accommodation's Reply

22 Nov 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience you caused regarding the worms and cockroaches in the bathroom, and also regarding our staff who did not apologize for the inconvenience you experienced. Of course, your review will be used as positive input to improve all our shortcomings, We hope to welcome you back to The Silk at Dago, Thank you. Regards. Management.

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S***n

Business

8.5

/10

Reviewed 24 week(s) ago

Unfortunately, there aren't many TV channels & I got room 201 and the water heater took a long time to load.

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Accommodation's Reply

04 Nov 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience caused by the TV channels that are not enough and the water heater is delayed. Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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Aep S. M.

Staycation

9.7

/10

Reviewed 30 week(s) ago

It's been 3 times now staycation here. Always satisfied with the service and facilities available here. Hopefully always improve the quality so that the comfort of staying also continues to increase 😊.

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3 people find it helpful

Accommodation's Reply

16 Sep 2024

Dear Mr. Aep, First of all, we would like to thank you for your support and review. We are also very happy to hear that you have stayed 3 times and enjoyed the satisfactory service and facilities of our hotel. Of course, it is our commitment to provide the best service to you and other guests. We look forward to welcoming you back to The Silk at Dago, Thank you. Regards. Management.

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F***a

Leisure

6.1

/10

Reviewed 30 week(s) ago

2nd time back here. first time on honeymoon. Book a hotel here, the feeling is that there is breakfast. now why isn't there at all, even though the food used to be pretty good. for the second time with my son and husband. order a room that is a junior suite, the description is one double bed. sleep with the child on the bed and the husband on the bench. When I tried to sleep at night, it was a bit strange that the mattress was not flat, even though it was different in height. When I finished, I wanted to check out my husband, it turned out that it was a twin mattress made into one! Disappointed!!! if you know from the beginning you want to ask for a room change. the name is so deceiving like that.

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Accommodation's Reply

16 Sep 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience caused by the breakfast which is temporarily not operational (hopefully the restaurant will be operational again in the near future) regarding the join bed mattress (possibly the pad is not flat so it may feel different in height) in this case there is no intention from us to deceive. Of course, we will use your review as positive input to improve all our shortcomings, We hope to welcome you back to The Silk at Dago, Thank you. Regards. Management.

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J***a

8.1

/10

Reviewed 31 week(s) ago

The staff is friendly, the rooms are good, only the AC is not cold enough and the mattress is not soft enough, the room is not soundproof.

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1 people find it helpful

Accommodation's Reply

16 Sep 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience regarding the AC not being cold enough, the mattress not being soft enough and the room not being soundproof. Of course, we will use your review as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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I***I

Leisure

6.8

/10

Reviewed 33 week(s) ago

The hotel design is nice and cute but there are cockroaches in the room and the sheets are dirty :(.

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Accommodation's Reply

26 Aug 2024

Dear Sir/Madam, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience caused by the dirty sheets and cockroaches in the room. Of course, your review will be used as positive input to improve all our shortcomings. We hope to welcome you back to The Silk at Dago. Thank you. Regards. Management.

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Novaryani N.

Staycation

7.8

/10

Reviewed 34 week(s) ago

(+) strategic location in Dago area, friendly and efficient staff, unique room decoration even though the space is narrow. (-) sorry, the cleanliness is really lacking in my opinion, the hotel towels are worn out like they haven't been changed for a long time, the sheets and pillow cases also look like they've never been changed, the color is really dull, you have to ask for sandals first before they're given them, the hot water works even though it takes a long time to wait, the position of the toilet hose also interferes with the bathroom door when you want to close it. narrow room space.

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1 people find it helpful

Accommodation's Reply

26 Aug 2024

Dear Mrs. Novaryani, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience you have experienced regarding the cleanliness of the room, the linen that looks old and also the sandals that are not yet available. Of course, we will use your review as positive input to improve all our shortcomings, We hope to welcome Mrs. Novaryani back to The Silk at Dago, Thank you. Regards. Management.

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Vita A. I.

Leisure

8.7

/10

Reviewed 35 week(s) ago

I booked a room including breakfast 200 thousand for 2 people. When checking in, several set menus are offered. I chose fried rice, tea and fruit with pictures of various kinds of fruit for each person. The next morning breakfast came with fruit which was just a small plate containing 3 dragon fruit for two. Surprised and dissapointed. Not worth it at all for the price of 100 thousand/person. Next time, it's better to inform customers clearly before they order breakfast so they won't be disappointed and can choose whether to order breakfast from the hotel or just go food.

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2 people find it helpful

Accommodation's Reply

26 Aug 2024

Dear Mrs. Vita, Thank you for taking the time to review on Traveloka. We apologize for the inconvenience you have experienced regarding the breakfast complaint. Of course, we will use your review as positive input to improve all our shortcomings. We hope to welcome Mrs. Vita back to The Silk at Dago. Thank you. Regards. Management.

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D***i

Transit

6.4

/10

Reviewed 35 week(s) ago

This is not the first time I try this hotel. A few years ago before covid I stayed at the Silk and was impressed of this hotel ambiance. I really liked their interior design. However, recently I checked in again and was disappointed with their cleanliness. The towels and bed sheets looked worn out, you can tell by the color and some furniture were not maintained properly so overall looked like an old hotel. It 's ashamed because actually I like their concept of interior design but cleanliness is more important to me.

5 people find it helpful

Accommodation's Reply

05 Aug 2024

Dear Sir/Madam. Thank you for taking the time to review at Traveloka. We apologize for the inconvenience Sir/Madam regarding all the complaints you have experienced. Of course we will use your review as positive input to improve all our shortcomings. We hope we can still welcome you back to the silk at Dago. Thank you. Regards. Management.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.