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The Zuri Dumai
Hotels
8.6
/10
Very Good
1,208 reviews
What Guests Say About Their Stay
Ambiance (35)
Hotel Area (34)
Distance To City Center (33)
Staff Friendliness (33)
Hermanto H.
8.5
/ 10
Comfortable, friendly and follows wellness protocols.
In the Area
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Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Zuri Dumai
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What's around The Zuri Dumai
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Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813
Discover More About The Zuri Dumai
Location
The Zuri Dumai is a hotel in a good neighborhood, which is located at East Dumai.
About The Zuri Dumai
The Zuri Dumai is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
The Zuri Dumai is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Zuri Dumai provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, The Zuri Dumai is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, The Zuri Dumai provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Zuri Dumai is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Zuri Dumai, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Dumai.
If you plan to have a long-term stay, staying at The Zuri Dumai is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Zuri Dumai is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Zuri Dumai is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Zuri Dumai exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Zuri Dumai is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Zuri Dumai.
All facilities in The Zuri Dumai
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Cafe
- Poolside bar
Transportation
- Area shuttle with surcharge
- Shopping center shuttle (surcharge)
Things to Do
- Fitness center
- Outdoor pool
Business Facilities
- Conference room
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Grocery
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Zuri Dumai
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Zuri Dumai | 111 |
Number of floors in The Zuri Dumai | 12 |
Another facilities in The Zuri Dumai | Bellhop, Welcoming drinks, Concierge, Doorman, Express check-in |
Frequently asked question in The Zuri Dumai
What are available facilities at The Zuri Dumai?
There are top facilites at The Zuri Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Dumai?
The standard check-in time at The Zuri Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Dumai provide breakfast?
Yes, The Zuri Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Zuri Dumai
Traveloka (1,208)
8.6
Very Good
From 1,208 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.7
Location
8.8
Service and Facilites
8.7
People often mention about The Zuri Dumai
All
Ambiance (33)
Bedroom (32)
Hotel Area (32)
Family Friendly (30)
Staff Friendliness (30)
Distance to City Center (29)
Bathroom (28)
Room Space (26)
Taste (25)
Accessibility (24)
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Traveler Reviews The Zuri Dumai
Number of reviews per page
20
40
Customer reviews
A***i
9.1
/10
Reviewed 6 day(s) ago
Everything is okay, only for breakfast because it was too late the menu was already sold out. It should have been refilled.
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V***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
This hotel is recommended, good service, comfort, cleanliness, next time I go to Dumai I will stay here again.
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Accommodation's Reply
21 Apr 2025
Dear V*y, Thank you very much for your review and recommendation. We are very pleased to know that the service, comfort, and cleanliness at Hotel The Zuri Dumai gave a positive impression during your visit. Comments like this mean a lot to us and encourage the team to continue to provide the best. We look forward to welcoming you back on your next visit to Dumai. See you again and warm greetings from all of us at Hotel The Zuri Dumai. Warm Regards, Ali Hidayat. General Manager
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FS
Febry S.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly. The atmosphere of the inn is calm, breakfast also has many choices. The parking area is very spacious.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Febry S, Thank you very much for this very positive and constructive review. We are very happy to know that you feel comfortable with the hotel atmosphere, the friendliness of the staff, the variety of breakfast, and the spacious parking area. The entire team of Hotel The Zuri Dumai always strives to provide the best experience for every guest, and we are very grateful when you feel it directly. We look forward to welcoming you back on your next visit. Hopefully every experience of staying here always leaves a pleasant impression. Warm Regards, Ali Hidayat. General Manager
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e***i
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, and the hotel is very clean. I will stay here again next time.
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Accommodation's Reply
21 Apr 2025
Dear E*i, Thank you for your positive review. We are very pleased to know that you are satisfied with the friendliness of our staff and the cleanliness of our hotel. Comments like this really encourage us to continue to maintain and improve the quality of our services. We look forward to your next visit to Hotel The Zuri Dumai. Warm Regards, Ali Hidayat. General Manager
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F***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
Very good hotel choice for repeated stays❤
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Accommodation's Reply
21 Apr 2025
Dear F*a, Thank you very much for trusting Hotel The Zuri Dumai as your primary choice for repeated stays. We are very honored to be a part of your stay experience. Positive comments like this are the motivation for us to continue to maintain the quality of service and guest comfort. We look forward to your next visit and make sure we are ready to welcome you with the best service. Warm Regards, Ali Hidayat. General Manager
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R***y
Staycation
9.7
/10
Reviewed 2 week(s) ago
Distance to city center and staff was friendly.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback. We’re delighted to know that you appreciated our convenient location and the friendliness of our staff. Providing warm and helpful service is something we take great pride in, and it’s always rewarding to hear when it’s recognized.
We look forward to welcoming you back to The Zuri Dumai in the near future. Should you need any assistance on your next visit, please do not hesitate to contact us directly.
Warm Regards,
Ali Hidayat
General Manager
J
Junus
Business
9.4
/10
Reviewed 2 week(s) ago
The food menu needs to include cakes (local snacks).
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Accommodation's Reply
15 Apr 2025
Dear Mr. Junus, We would also like to thank you for your input regarding the food menu, especially regarding the addition of local cakes or snacks. This suggestion is highly appreciated and will be considered in future menu development in order to provide a more authentic and memorable experience for our guests. We look forward to welcoming you back to The Zuri Dumai, and may your next visit be even more enjoyable. Warm Regards, Ali HIdayat. General Manager
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A***l
8.8
/10
Reviewed 3 week(s) ago
Become a regular every time I go to Dumai.
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Accommodation's Reply
10 Apr 2025
Dear A*I, Thank you very much for your trust in The Zuri Dumai. It is an honor for us to be your choice and subscription every time you visit Dumai. We will continue to maintain the quality of service, comfort, and facilities so that every visit you make is always memorable. We look forward to your next visit, and do not hesitate to contact us if you have any special needs during your stay. Warm Regards, Ali Hidayat. General Manager
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mp
muthia p.
10.0
/10
Reviewed 3 week(s) ago
The service is good, the rooms are clean and comfortable
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Accommodation's Reply
10 Apr 2025
Dear Muthia P, Thank you for your positive review. We are very pleased to know that you are satisfied with our service and the comfort and cleanliness of the room at The Zuri Dumai. Guest satisfaction is our top priority, and comments like this are the motivation for our team to continue to provide the best. We look forward to your next visit. Warm Regards, Ali Hidayat. General Manager
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Taufik I.
10.0
/10
Reviewed 3 week(s) ago
Affordable price, good facilities.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Taufik, Thank you for this brief but meaningful review. We are glad to hear that you are satisfied with the facilities we provide and the affordable price. At The Zuri Dumai, we are always committed to providing the best service and facilities with value for money. We look forward to your return visit in the future. Warm Regards, Ali Hidayat. General Manager
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muchlis m.
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the food is delicious and we were given early check in. Thank you The Zuri.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Muchlis, Thank you very much for your warm review. We are very pleased to know that you are satisfied with the friendliness of our staff, the quality of the food we serve, and the ease of early check-in that we provide. Providing the best service and flexibility for our guests is our commitment at The Zuri Dumai. Thank you again for choosing us as your place to stay. We look forward to your next visit. Warm Regards, Ali Hidayat. General Manager
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hh
hakim h.
Staycation
10.0
/10
Reviewed 4 week(s) ago
steady
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Accommodation's Reply
07 Apr 2025
Dear Mr. Hakim, Thank you very much. We are glad to hear that you were satisfied with your experience at The Zuri Dumai. Hopefully we can continue to provide the best service on your next visit. See you again. Warm Regards, Ali Hidayat. General Manager
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Andri C.
Business
9.7
/10
Reviewed 4 week(s) ago
Comfortable and good service. Always a destination to stay when visiting Dumai.
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Accommodation's Reply
07 Apr 2025
Dear Mr. Andri C, Thank you very much for your positive review. We are very happy to hear that you feel comfortable and satisfied with our services. We will continue to strive to provide the best so that The Zuri Dumai will always be your main choice when visiting Dumai. We look forward to your next visit. Warm Regards, Ali Hidayat. General Manager
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LH
Leiliana H.
Leisure
9.4
/10
Reviewed 4 week(s) ago
The staff is friendly and the room service is also fast.
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Accommodation's Reply
07 Apr 2025
Dear Ms. Leiliana H, Thank you very much for your review. We are very happy to hear that you are satisfied with the friendliness of our staff and the speed of room service. We will continue to be committed to maintaining the quality of service to remain the best. We look forward to welcoming you back to The Zuri Dumai in the near future. Warm Regards, Ali Hidayat. General Manager
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HF
Harris F. N.
Business
10.0
/10
Reviewed 4 week(s) ago
Great stay at The Zuri Hotel. The room was clean, comfortable, and well-equipped. The staff were friendly and helpful, making my stay even more enjoyable. The location was convenient, with easy access to. Would definitely recommend and stay here again!
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Accommodation's Reply
07 Apr 2025
Dear Mr. Harris F.N,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay at The Zuri Hotel. It's fantastic that you found the room clean, comfortable, and well-equipped, and that our staff made your experience even better. We truly appreciate your recommendation and can't wait to welcome you back for another enjoyable stay. See you again soon!
Best Regard,
Ali Hidayat
General Manager
G***t
Leisure
9.6
/10
Reviewed 5 week(s) ago
good but today's breakfast is not as expected
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Accommodation's Reply
07 Apr 2025
Dear G*t, Thank you for your review. We greatly appreciate your feedback. We apologize if our breakfast today did not meet your expectations. We will immediately evaluate and improve the quality and variety of the breakfast menu to meet your expectations on your next visit. Hopefully we can provide a better experience in the future. Thank you for choosing The Zuri Dumai. Warm Regards, Ali Hidayat. General Manager
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G***t
Leisure
9.7
/10
Reviewed 6 week(s) ago
Order via online application is cheaper, nice room. Make a habit of reading and listening to what rules are allowed/not from the receptionist/information in the room. Don't be shy to ask. Maybe that's enough
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Accommodation's Reply
07 Apr 2025
Dear G*t, Thank you for your review and feedback. We are glad to hear that you are satisfied with our room. We also greatly appreciate your suggestion regarding the importance of reading the information in the room and listening to the explanation from the receptionist. We always strive to provide a comfortable and satisfying experience for every guest, and we will continue to improve our services. Thank you for choosing The Zuri Dumai, we hope to welcome you back again in the future. Warm Regards, Ali Hidayat. General Manager
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N***A
8.5
/10
Reviewed 6 week(s) ago
Friendliness of hotel staff during stay.
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Accommodation's Reply
07 Apr 2025
Dear N*A, Thank you very much for your review. We are very happy to hear that you were satisfied with the friendliness of our staff during your stay. We always strive to provide the best service and make our guests feel comfortable. We will continue to maintain this quality of service and look forward to welcoming you back to The Zuri Dumai. See you soon. Warm Regards, Ali Hidayat. General Manager
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N***i
10.0
/10
Reviewed 7 week(s) ago
Very cool, really cool.
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Accommodation's Reply
17 Mar 2025
Dear N*i, Thank you very much for this short but passionate review. We are very happy to hear that you were satisfied with your stay at The Zuri Dumai. We will continue to strive to provide the best service to make every guest feel special. Hopefully we can welcome you back again in the future. Warm Regards. Ali Hidayat. General Manager
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KA
Kie A.
10.0
/10
Reviewed 7 week(s) ago
Very impressive and comfortable. The staff are friendly and the security is friendly too.
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Accommodation's Reply
17 Mar 2025
Dear Kie A, Thank you very much for your positive review. We are very happy to hear that your experience at The Zuri Dumai was so memorable and comfortable. We also appreciate your appreciation for the friendliness of our staff and security. We will continue to strive to provide the best service for every guest. Hopefully we can welcome you back in the next opportunity. Warm Regards. Ali Hidayat. General Manager
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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