Tree Hotel Panakkukang Makassar by LIFE

At first I arrived really early in the morning and the staff on that shift (man) was really helpful to get me room for early check in as I told him I had meeting in 2 hours and I need to get some sleep first. He got me smoking room where I ordered for the none one. But it is fine at leadt the room supposed to be clean and OK for me to sleep. Next day I was told I can move to non smoking room so I waited for the call from receptionist but none was coming. Turns out the line cable was not plugged properly so that's why no ringing on my room. The thing made me really mad is when check out, I stood up in the receptionist table but not welcomed or supported. The woman only busy with her task without asking me anything until I told her I wanted to check out then she askes me innocently “oh you want to check out?”. I stood up for what if not for check out? She told me to wait for 3 more minutes but she solved in 10 minutes which is not in line with her word. I don't like this kind of incompetent staff when it is just a matter of check out. Cleanliness: floor is dusty, towel is old and color is not white anymore. Bed sheet, so dull. There are lipstick stain in the sheet which was not mine. Also some ants on the bed and duvet which got my while body itchy.

Ordered 1 bed and was given a twin bed and the towel was dirty, the color of the towel and the doormat could not be distinguished.

One of the unclean and dirtiest hotel I been to. Tissue under blanket, blood drop on the blanket. Hairs and not washed bed sheet, pillows. Water was bad too.

Kamar mandi nya bau, AC nya bocor, kamar tdk di rapihkan.

The rooms are clean, the staff is very friendly, the location is very strategic in the middle of the city.

Nothing good to say for staying here.

No wifi in the room. Bedsheets and pillow look dirty. The room not clean properly.

Okay for the price, location also good.