Hotel Plaza Opera

The room was large. Loved the separation of the toilet and shower. Sheets had funny smell like it wasn't dried properly. Expedia shows 24 minutes to airport thats false advertising it's a 40 minute drive. Good selection for breakfast extremely happy with turkey option and eggs all over Italy it's pork only. Spa hydro option lovely very nice to find an actual turkish bath. I didn't like that breakfast was not included after paying €350 for a suite no upgrade option despite vip status. You literally have to go to the front desk every time you need something no phone to call with.

Location was convenient

Very good location, rooms are comfortable and very spacious.

I was really disappointed with my stay at this hotel. From the moment I entered the room, I could tell cleanliness wasn’t a priority. The windows, both in the room and bathroom, were visibly dirty, which made the whole space feel unkempt. The room itself was incredibly dusty, which was frustrating and made it uncomfortable to relax. The bed was another huge letdown—the mattress was so hard that I could barely sleep, and on top of that, the noise from the street was unbearable. Between the loud outside traffic and the general noisiness within the hotel, I didn’t get a single good night’s rest during my two-night stay. For a hotel at this price point, I expected far better. While the robes and slippers were nice, it was disappointing to learn I had to pay extra to be upgraded to a room that included them. As for the service, the front desk staff was just okay—nothing special—and there was no assistance offered for my luggage. Overall, this hotel is incredibly overpriced for what it offers. I won’t be returning and would not recommend it to anyone looking for a restful or luxury experience.

We stayed in but they consider their nicest sweet and the physicality was very good. However, we were below a bar and until two in the morning we could hear the chairs moving we paid €1500 for two nights just leaving a noisy room very disappointing.

Easy access to the Teatro Massimo. Clean, wonderful hospitality, great staff!

Nice place

Great location for the hotel, only few minutes of walk of the historic city. We were also able to park in the street in front of the hotel in a free parking due to the explanations of the reception staff and that was appreciated. The room was recently renovated and clean. Air conditioning was working great. Breakfast on the rooftop was good and had enough choices. Thanks for the stay.

The staff was exceptionally helpful

Fantastic staff, food, accommodations, atmosphere. The hotel is located in the best part of central Palermo

Shower could be a little more roomy

Good hotel and very helpful staff.

A little tired internally

Very friendly staff. Assisted with car parking and lost luggage recovery

Excellent hotel, we enjoyed the rooftop restaurant and bar. The views were amazing. Our room was clean and comfortable, also with excellent views.

Location is really good for walking into town. Room was small but fine. The gym has fantastic facilities, the spa is an additional cost (not made clear when booking). I had emailed before arrival to state that parking was required but the hotel did not respond and then parking was not available when we arrived. Staff were not overly helpful about this and we had to find our own parking space 10 min walk from the hotel.

Rooftop bar had a great view. Will return!! Loved everything!!

Good location

Everything was as advertised! Nice convenient location and clean property, with a GREAT gym. Front reception staff were also helpful.

Clean and tidy albeit rudimentary. What I was looking for