Rivoli Boutique Hotel

The hotel is situated next to florence center. The main reason I would not recommend this hotel is the shower. I think its safe to say that we have never in our life showered in such a small enclosed box. You can stand up straight but cant lean or bend. Breakfast was nice but I have had better selection in other 4 star hotels.

Hotel molto curato Personale super gentile e disponibile Vicinissimo al centro

My favorite hotel in Florence love it!

Well maintained, very well positioned!

This was my first time in Florence and I wanted a quiet hotel with quick access from Santa Maria station. The courtyard and the terrace made all the difference for me. With all the noise and rushing in the streets being able to quickly walk to the hotel and sit in the quiet terrace was really what I needed. Very clean hotel with very attentive staff and great service holding bags. The breakfast buffet was a nice surprise as I didn’t even know it was included.

Booked on Expedia last minute for 2 nights, as our airbnb AC broke. Staff did not inform us there was construction going on on 3rd floor when checking n. They put us on 2nd floor next to elevator. Did not hear or see signs of this upon check in but there was a sign in elevator stating 3rd floor was not accessible. We put our things in room and got on with our day. Came back in evening and other than the AC working great, it was down hill from there. Beds were the hardest we have ever slept on. Pillows hard & flat. No bedside plugs, No working wifi to speak of. Kept dropping or had no bars so couldn’t load anything. Spoke to front desk about wifi & they said, there was no problem on their end & to reboot electronics. Tired & no change. Gave up, went to bed. Contacted them about beds being hard & they said they had no fix & would let housekeepers know in morning. Needless to say it was a horrible nights sleep. Morning came & still no wifi. Spoke to them again about this & the beds & they said they didn’t have a problem with wifi & housekeeping would be there around 1pm to address the bed issue. At 10 am construction started & sounded like the ceiling was going to fall in. Conclusion, we were moved to tiny 1st floor room, no wifi fix & full of mosquitos. Room had door to small smoking balcony. Assume it had been previously left open. Also, if u book on Expedia u don’t get house slippers. Saw them on carts & that every other room had them. How petty! Have contacted Expedia!!!

I had an awesome time at this hotel! Every employee I have interacted with was very professional and helpful. The only downside would be the thin walls, I could hear the neighbouring rooms conversation very early in the morning when I was sleeping and had them bang on the wall when I was having a phone conversation in a normal tone of voice.. besides that the overall experience was fantastic! Excellent location, very close to many touristic attractions and to the train station. I would also recommend trying to the restaurant in that hotel, delicious food and lovely staff. Will be back!

Small hotel conveniently locate to both Santa Maria Novella train station and historic center. Within walking distance

Very pretty gardens. Staff helpful, especially at breakfast. Great location. Quiet.

The property's location was great for walking to the Florence attractions. The staff was great. The property lives up to its boutique representation. A great alternative to a standard hotel stay.

A quick 5 minute walk from the train station, and an easy walk into the square from the hotel. Welcoming, comfortable beds and the breakfast served each morning had plenty of options. Should you need a taxi, one was available within 5 minutes. We spent a month in Italy, and this was our final stay before returning home. An excellent choice.

A superb boutique.hotel.

My daughter and I loved everything about this hotel. We felt very welcomed by the staff, and we loved our room and the courtyard. Even took a dip in the spa..

Great location to walk everywhere. Beautiful square 2 minutes walk. I would recommend this and definitely stay here again if I have the chance to visit again.

Staff extremely helpful with car, current adapters, check in and out. The restaurant had a nice varied menus for breakfast and dinner. Would recommend a shelf in bathroom. Space very limited. Ended up using top of Kleenex box on wall. Room for toothbrush for 2 and that was all the space. Feather pillows need replacing. They're very flat.

Dated. Although the hard surfaces were clean, the shower functioned very poorly and with low water pressure. What wasn’t tile or old wall paper was covered in old, dingy cloth. The amenities were extremely dated (blow dryer/clothes press - not iron) appeared to be from eons ago. The jacuzzi/plunge pool appeared to have algae. Not as pictured. Not impressed. Wouldn’t recommend. You can do better.

Great location. Just 3 minutes from Plaza Maria Novella and the train station. All the tours met there so very convenient. Lots of restaurants and markets within 5 minutes. Safe and the AC worked great LOL

The hotel staff were great. The property was clean, convenient, and we enjoyed the variety of breakfast options as well as the pool! Would definitely stay here again!

Beautiful and adorable! Charming decor and pool. Great breakfast.

This property was awesome for our visit in Florence. Local to shops and restaurants! We will definitely be back.