Arima Onsen Motoyu Ryuusenkaku

very good, the staff there are professional and lovely.

My partner and I, from Canada, stayed for one night in November. We loved our large room, with a nice stone bathtub, and a beautiful view of the mountains & the leaves starting to change. We got the 1/2 board with kobe beef, and thought the food and service were excellent. The private bath was lovely, and so was the outdoor onsen. The onsen is open all night, which is good because I feel like this ryokan is a family-focused hotel (when we were at breakfast we were the only table without a baby). Another guest told me that when they visited the onsen there were LOTS of kids playing, which is cute and we love children… but perhaps not the most relaxing experience lol. So we were very happy to learn that the onsen is open all night long. This is an older hotel, some of the features looked a little dated, but we didn’t mind at all. Overall, we loved the experience and would return. Keep in mind that this is definitely a family focussed hotel, and it is located up a steep hill. The hotel offers free shuttles to and from the train station.

This is a beautiful property with great amenities and phenomenal service!! Without a doubt the best service Ive ever received at a hotel.

We stayed at the hotel as a family of 5 adults plus 1 infant. The hotel was as described on the website with baby-friendly amenities and quiet environment. The staffs were friendly and nice to kids. The food was amazingly good but it has a little portion of many different dishes so all of us weren't able to finish (sadly). The onsen was perfect for all of us to relax after a long day travel.

スタッフの方々の対応が自然で、遠からず近すぎずで丁度良いと感じました。お陰様で本当にリラックスする事が出来ました。食事はとても美味しくて量も多く目にも楽しい綺麗な盛り付けで大満足です。横浜に在住なのでなかなか行く機会に恵まれませんでしたが、今回を機に元気に動けるうちに何度でも行かれる限り行きたいと思いました。久々に満足出来てくつろげる宿に出会えて感激です。ありがとうございました。

The experience was one of a kind. Having someone await my arrival felt really special. It's hard to put into words how amazing everything was!

My gf and I spent the night and had a great time. The staff was super friendly and helpful - the manager even came down to the train station (unasked) with something we'd forgotten! We were there in sakura season, which was beautiful - it's also apparently beautiful in maple season. Baths were nice and we also booked the private bath (not onsen) for an extra ¥2000 which was lovely. It's a little outside of the main town, but there's a shuttle that runs in the evening and they gave us a ride to the train when we left - probably would have picked us up if we'd called when we arrived. Overall, a lovely older onsen ryokan with lots of young families staying there. (They have a playroom, arcade, etc.)

The hotel was located up on the top of the hill, and takes about 15 minutes to walk to town.They have golden hot spring which we liked but we did not get a chance to enjoy as it was only gender specific and nude only. You could rent the private room, but it's just a hot tub, it's not hot springs water. The staff were nice and they do speak English which was quite helpful. They served a breakfast buffet right before we checked out, food was decent. Our room had a good view, could have imagine how nice it would be if the cherry blossom had opened up. Bathroom was big and stone tub was good for a nice hot bath. I was looking for more for the price we paid for, but overall, we had a decent stay.

Amazing, worth every penny. Definitely ask for the free bus to get there though as the walk from the train station is all uphill

Lovely hotel, friendly staff, they prepared a gift for my mom when I mentioned it was her birthday.

wonderful onsen hotel.. onsens were beautiful, both outdoor and indoors were lovely. since small hotel so onsens were never crowded.. n most of the time we were the ones there...very private n traditional hotel.. so glad to have choosen this hotel.. although its up the hill but hotel has more privacy.. we also booked private onsen.. very lovely indeed.. hotel staff come out to greet us in the car when we arrive.. no regret in choosing the hotel.. beautiful views from the rooms..

The staff picked us up from train station, cable car station and bus station at our request. They are very friendly and helpful. The hotel is clean and tidy with free indoor and out door onsen. Will stay there again.

Just what we needed to relax and refresh midway on our trip to Japan. 5 star service in a beautiful setting, and muscle soothing onsen.

The service here was outstanding. Everyone was helpful and went beyond their duty to help you and make you feel welcome. However if you don't sign up for breakfast and dinner, no close places to eat. The staff did drive us to dinner and pickup us up though. A little inconvenient, but went to one of the best restaurant we've been to on this two week trip.

We only stayed one night but wish we had longer. Staff were super courteous even by Japanese standard. Room was spacious and clean. We enjoyed the onsen as well. Even after we checked out they took the extra mile to drive us to drop off our luggage first at the tourist info center and then to the cable car.

We loved it here!! The staff was incredible and the hotel was perfect. It was fun to wear the complimentary yukata robes and the onsen were lovely. The indoor one was quite hot, the kids didn't like it, but the outdoor one was a good temperature for them, plus they liked the pool. The breakfast was delicious with lots to choose from and for us Americans it was fun to have a traditional Japanese style breakfast. The hotel and onsen was very kid friendly. We had some delays in traveling, so we arrived late but the staff was so helpful and got us situated despite it being after the check-in time. They also drove us to town after we had a late checkout and showed us where to buy a bus ticket to the train station, where the information office was, and some good choices for lunch. They were super friendly and helpful. The room was very comfortable with the tatami style beds. We wished we could have stayed more than one night. The nearby town was small and full of lovely architecture and so many beautiful sakura (cherry blossoms). Highly recommend!!

Was a excellent stay. Food was fantastic. Hot springs was very clean. Will b back.

This is a good ryokan for family stay with kids as they have facilities like game room for children & child friendly environment.

Stayed only one night and enjoyed every minute of it. Liked the outdoor onsen and the friendly staff.

The two outdoor hot spring pools are small but luckily there are not many users.