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HOSHINOYA Tokyo

Name: HOSHINOYA Tokyo
Address: 1-9-1 Otemachi, Chiyoda-ku, Tokyo, Chiyoda, Kanto, Japan, 100-0004, 1-9-1 Otemachi, Kanto, 100-0004, Japan
Rating: 8.9

Ryokans

9.4

/10

Exceptional

555 reviews

What Guests Say About Their Stay

Dane

10.0

/ 10

A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.

Paul

10.0

/ 10

There was a real Japanese flavor to the hotel. The sake tasting every evening was good, as was the min-concert of Japanese music one night.

Maureen

10.0

/ 10

HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.

In the Area

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1-9-1 Otemachi, Chiyoda-ku, Tokyo, Chiyoda, Kanto, Japan, 100-0004

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at HOSHINOYA Tokyo is a good choice when you are visiting Chiyoda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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1-9-1 Otemachi, Chiyoda-ku, Tokyo, Chiyoda, Kanto, Japan, 100-0004

Discover More About HOSHINOYA Tokyo

Location

Staying at HOSHINOYA Tokyo is a good choice when you are visiting Chiyoda.

About HOSHINOYA Tokyo

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOSHINOYA Tokyo exclusively for you.

HOSHINOYA Tokyo is a ryokan with great comfort and excellent service according to most ryokan's guests.

Get precious and unforgettable moment during your stay at HOSHINOYA Tokyo.

All facilities in HOSHINOYA Tokyo

Others

Hotel Services

Laundry service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Concierge

Public Facilities

Others
Restaurant
Safety deposit box
Coffee/tea in lobby
Elevator

Things to Do

Shops
Library
Spa
Garden

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Smoking area

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in HOSHINOYA Tokyo

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Dinner service is not available at this property.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property is closed from June 29 2025 to July 5 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	15:00 - 00:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at HOSHINOYA Tokyo	84
Number of floors in HOSHINOYA Tokyo	16
Another facilities in HOSHINOYA Tokyo	Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in HOSHINOYA Tokyo

What are available facilities at HOSHINOYA Tokyo?

There are top facilites at HOSHINOYA Tokyo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at HOSHINOYA Tokyo?

The standard check-in time at HOSHINOYA Tokyo is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does HOSHINOYA Tokyo provide breakfast?

Yes, HOSHINOYA Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in HOSHINOYA Tokyo

Overall Ratings & Reviews HOSHINOYA Tokyo

Traveloka (5)

Other sources (555)

9.4

Exceptional

From 555 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews HOSHINOYA Tokyo

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Top reviews

Brent

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful property!

Norberto

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was a beautiful place to stay at.

MINSEOK

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The perfect time. Thank you Hoshinoya!

Verified traveler

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Very severe, dark and minimalist without the balance of aesthetic views or nature. Shoji screen room had choice of closed interior with very dark mood lighting and black surfaces or open shoji with view of workers at their desk in a neighboring glass tower. I Could not even see the sky on the 9 th floor. The room has no thin shade so workers in other building able to see in room if you have shoui open. The Onsen very comfortable but depressing and tomb like. I kept thinking I was in a Star Wars Imperial Cruiser. No natural or aesthetic views from onsen except patch of sky in a chimney. One lone sad chrysanthemum in onsen. Black black. No bar, no obvious dining. Ok place for hot soak in the city and two night max. Corporate sterile location with not much in the neighborhood but good access to Metro Station. Staff very formal kind and attentive. Lovely people. Koto playing in lobby fantastic. Very calming place to recover from travel but don't stay too long or you will become natural light starved and maybe depressed.

Dane

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.

Paul

Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

There was a real Japanese flavor to the hotel. The sake tasting every evening was good, as was the min-concert of Japanese music one night.

Maureen

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Sophie

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Very unique hotel. Hot springs are great. Lovely staff. Very clean and plenty of snacks and drinks included with the room. Amazing bathroom with deep soaking bath.

Joel

Business Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Everything was excellent

Alexina

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Don’t hesitate, just book it. This is the chicest ryokan, everything is perfect.

Gina

Friends and Family

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.

Chelsea

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Great location Close to Tokyo station Wonderful staff and service

Verified traveler

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Hoshinoya Tokyo is a unique hotel, with tatami and wooden flooring throughout. The rooms have an elegant decor with a modern touch (TV hidden behind a mirror, multiple room dimming settings). The communal lounges on each floor, as well as the public bath on the top floor, along with cultural amenities (musical performances on the weekends) all make up a unique experience that you won't find at other hotels.

Lee

Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The quality of service, attention to detail and ethereal ambience makes this a truly special respite from the hustle and bustle of Tokyo.

David

Leisure

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Modern and traditional hotel with great customer service. An excellent choice for families or for those just looking for some peace in Tokyo. The onsen was a special treat & my family thoroughly enjoyed. Walking distance to Tokyo station and very close to Otemachi Station. Would definitely stay here again.

Verified traveler

Friends and Family

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

The staff and service are amazing and the Onsen is very clean, peaceful and relaxing. Highly recommended.

Verified traveler

Friends and Family

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Stunning and engaging architecture. This place is not for everyone - for example, those who like typical gaudy Western style five star hotels with luxe golden fixtures etc. Also, the beds are traditional Japanese - so futon on the floor. We loved it! Service was impeccable and lovely.

Tanya

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

One of the best hotels I've ever stayed at. Thank you

Carmen

Leisure Family

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.

RAN

10.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Very pleasant stay and unique experience!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.