Hotel Cadenza Tokyo

I have stayed several times at the Cadenza and have found it excellent. It's an easy walk to the local subway station, allowing me to visit sights in Tokyo. Room is comforable, clean and beds had excellent mattress and pillow. Staff are wonderful and go out of their way. When I arrived late one night with just one person on duty, she helped locate a bag that had been wrongly dropped off at a previous stop by the shuttle bus. On checking out I only found out 5 mins from departure that the shuttle payment (for the last bus to reach Haneda airport that day) had to be by cash or a local credit card, and I had neither. Another staff member suggested the cash exchange machine in the hotel, which worked perfectly to convert my foreign currency and allowed me to reach the bus just in time. Breakfasts (mainly Japanese style) are superb: grilled fish, rice, miso soup, steamed or stewed vegetables, eggs, etc. Even delicious yoghurt with natural fruit syrup. The Japanese restaurant is superb - greatly enjoyed the tempura. This hotel should be better known and patronised. It's great.

Very nice hotel. Breakfast not so good.

Beautiful Japanese garden by the restaurant is very relaxing.

Front desk staff (not all but mostly) are unfriendly even rude. No welcome greetings from drivers, housekeepers either. Restaurant servers were also

Great place to stay which is close to main area of Tokyo

The room is clean. We have a good night sleep, very quiet. The condition of the hotel is a little outdated. I love the location of the hotel. Mcdonald and 7 eleven are close by. It only takes about 14 minutes walk to the subway station.

The hotel is clean and pleasant, but the rooms are fairly outdated. The bed was the absolute hardest thing I've ever slept on, but the staff were friendly and prompt and we only stayed for two nights. Overall, we had a nice stay.

The location is about 15 minutes' walk from the nearest subway station, Hikarigaoka Station. Shuttle service to this station is infrequent. Next to the Hikarigaoka Station are all the amenities of Ima Main Shopping Mall that supports the mainly the public residential areas. Amenities such as restaurants, supermarkets are available around this subway station. Within walking distance of 5 minutes of the hotel are a 24 hr convenience store, Familymart, and a 24 hr fast food restaurant, McDonald's. There is a Japanese restaurant about 50 m from the hotel whoch is very popular with the locals. The hotel staff can relate in English. They cater to your basic needs but not beyond. The keys to the hotel room, the elevators, the locks on the door and lightings in the rooms are of the 70s era. However, it is well maintained. In my opinion, this is a hotel maintaining itself in basic cleanliness and basic service but is behind the times in service and amenities. The location is poor. It fails to make up with its inconvenient location with the frequency of its shuttle service to the subway station and malls. The staff, though English speaking, are not friendly and do not make you feel welcome after a tired trip far away from home. The price of the rooms does not commensurate with what you get. Use this hotel only because it is one of the very few hotels in the area.

Needed a place to stay in the Narima area while visiting family. This hotel was ideal for that.

今回は遠方の親戚が来たのでカデンツァを予約しました。 部屋も広くて朝食のビュッフェも美味しかったそうです。

部屋も広めで満足でした。 電子レンジコーナーなどあれば嬉しいかな。

駅から少し歩きますが、気になるほどの距離では無かったです。また 施設は綺麗で静かです。

いつもながらとても心地よく過ごせました。出かけるときの交通アクセス照会もとても親切。ありがたいです。

室内は広くてくつろぎ安かった 電気をつける時に入り口にスイッチがあればなお良かったと思いました

お風呂と洗面のお湯の温度調整が、お湯のハンドルと水のハンドルがあり、毎回調整しないとお湯(適温)にならない。 シャワーと水栓の蛇口から、漏水がありポタポタと音が気になる。 化粧鏡がなく、座って化粧が出来ない (姿鏡と洗面台の鏡しかない)

清潔感が有り、ベッドも気持ちよく寝られて朝食も美味しく頂きました。部屋で頂くお茶ティーバッグ等選べる種類が多く楽しめました。スタジオツアー東京への送迎バスも有り、チェックアウトもゆったりめで良かったです。また利用したいと思います。

チェックイン時間前に到着してしまったのですが、フロントで対応した男性スタッフがいらっしゃいませもなく明らかに面倒くさそうな感じが伝わる感じで、掃除真っ最中だから待つよう言われ、フロント前のソファで待っていたのですが30分以上放置されたので、他の女性スタッフにチェックイン時間まで入れないのか確認した所掃除は終わっていたとの事でした。 他の女性スタッフの対応はとても良かったのですが、今まで色々なホテルを利用してますがすぐ入れないのは仕方ないにしてもこんな不親切で不快な思いをするような対応は経験なかったのでとても残念でした。

駅間の送迎バスの回数がもう少し多ければと思いました

部屋は綺麗で親切な接客

W.B.Harry potter S.T.後の宿泊先に選びました！何と制作デザイナーの方が約一年間滞在して自転車で通われていたそうでチェックインの時の方に教えて頂いて凄く嬉しかったし、その時完成後プレゼントされたH.P.グッズも飾られていてとても素敵なエピソードでした！次回もこちらに宿泊したいです♡