Hotel H2 Nagasaki

Very standard hotel but we had a good experience with friendly staff, clean rooms and good service. The best part was the great location being so close to tram/bus stops and pretty easily walkable from the train station.

Great breakfast, nice clean rooms. Easy access to the trams.

Does have a nice sento

This hotel is in an amazing location! It is a 20min walk from Nagasaki Train Station, a 12min walk to Nagasaki Port Terminal, and is located across the road from a huge shopping arcade in Nagasaki city. The staff were extremely polite and attended to all of our needs at all hours of the day. The rooms are small, but very clean and soundproof, so we did not hear our neighbours at all. The rooms also have Western-style showers. The hotel breakfast cost AUD$13 per person, and is small in terms of variety, but convenient and delicious. The hotel is also located around the corner from a major bus stop, which has an airport bus that takes you straight to Nagasaki airport. I highly recommend you stay at this hotel. My partner and I will definitely be staying here again upon returning to Nagasaki.

The area was nice, but the expensive parking was very annoying. The hotel has no parking lots, so you have to use city parking lots. Take the train if possible, for one night of parking it was around 3500 yen.

Hotel was really pretty with a great staff and excellent location right across the street from Chinatown. The onsen was nice to come home to after touring Nagasaki.

Super friendly and very accommodating

Central location to everything. Chinatown, dejima are super close. Free laundry service. New and clean room. Very good hotel.

Very clean and conformable. A lot of shops around the property.

The hotel was easily accessible by tram from the main train station, but I definitely recommend taking the bus if you have luggage. Chinatown is nearby, Dejima a fairly short walk and overall it’s pretty nice and central area. The hotel is new and fresh, the staff are really nice and friendly. Although fairly small, the reception and lobby area has a nice feel and has coffee and tea readily available, to sit and watch the busy streets below. Although there are many smaller rooms available, we chose the largest and it was very comfortable by Japanese standards. Plenty of space for luggage, microwave and kettle, with bottled water provided daily. The room was quiet and definitely better than most hotels in the area, in terms of space, cleanliness and modernity. The public bath was excellent, the outdoor starlit sky view a bonus. Breakfast was very good, definitely a lot more on offer than the sandwiches that it suggests. Overall, excellent value for money, definitely more than the ‘business’ hotel it appears to be promoted as. Considerably better than other hotels recommended by trip advisor, that we have stayed at before.

I wanted to dispose of an old, lightweight bag & asked a young man at the reception as to where I can throw it away (e.g trash disposal bin). However, he told me that I will need to pay him ¥1000 to dispose of it. I felt that its ridiculous to pay that money. When i went up to my floor, I saw senior housekeepers and I asked them where I could throw the bag, and one lady immediately said that she'll throw it away for me. See the disparity in service standards? Young staff wants money, but senior staff are focused on service.

I really enjoyed the view and the public bath

Nice place to spend some days in Nagasaki. Suggested!

Nice stay

This place, everything unusual. Be careful when you think to stay. Most of the Japanese hotels think about the customers. This place is totally different. They force to follow their rule to the customers. I have been travel in world over 30years. This is the worst hotel experience over past 30 years. If the customer does not meet their requirements, the hotel asks ‘ go out from hotel’ even they have wrong or mistake. In my case, they misunderstood the rules from the government. However, they said to me ‘ go out from hotel!’ After while, they recognized their mistakes. However, there is no words for apologies. Door is thin. Sounds leaks to outside. I can easy to hear the sounds from the outside. Breakfast. No fancy Japanese rice. Nagasaki is very good place and there are nice restaurants around the place. Recommend to go outside restaurants instead of taking expensive breakfast. Good things(?): if you want to show tons of adults videos to your kids. This maybe good place. No parents protection etc. the kids can easy to access adults videos. Make sure, you need pay attention to ware what you have. If you want to go restaurant in morning, they are checking what you ware. Otherwise, you need return to your room. There is no such info in your room. You will see such requirements at the front of the restaurant. Please also make sure, refrigerator in the room is not true refrigerator. There is no freezer. it gives slightly lower temperature than your room. Small!

Very clean, nice staff and the facilities was excellent. We had a great stay!

It was a good experience. Great staff and great location.

Very clean very posh

Close to shopping strip, can easily drop off purchased goods halfway. Actually not far from spots like Art Museum, Spectacles Bridge, Chinatown (around 20min walk average) and eating options. Hotel is very new still after 2 months of opening, nice fireplace at the terrace, can grab free coffee and sit and chat there. Staff were very friendly, always willing to help, helped with making restaurant reservations too.

This hotel is affordable for everyone, I could save a lot. Restaurant is very good.