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Hotel New Grand

Name: Hotel New Grand
Address: 10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520, 10 Yamashita-cho Naka-ku, Kanto, 231 8520, Japan

Hotels

9.4

/10

Exceptional

914 reviews

What Guests Say About Their Stay

Zhan

10.0

/ 10

Very nice stay. Didn't reserve breakfast, too expensive. Nice location. Great room and lobby.

Anupom

10.0

/ 10

Amazing grand hotel next to the bay, our room had fantastic views of Yokohama and the bay. Very close to the local subway line and chinatown is just up the street. Our room also had exclusive access to the club lounge which allowed us to get coffee and other drinks plus snacks while enjoying the views from the 16th floor. The room itself was very spacious and comfortable although the air conditioning is controlled centrally so you can only open a window to cool the room. Staff were all excellent and very attentive. Breakfast was good, you have the option of a western style restaurant or a traditional Japanese. Highly recommend!

Ramiro

10.0

/ 10

Very helpful staff. Concierge had very helpful information... especially of the Yokohama area. The room was excellent... we had a beautiful view of the port and city... at night the lights were beautiful. Will recommend a stay in Yokohama at this hotel.

In the Area

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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel New Grand is located in area / city Naka-ku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel New Grand

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What's around Hotel New Grand

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10 Yamashita-cho Naka-ku, Kanagawa, Yokohama-shi, Kanto, Japan, 231 8520

Discover More About Hotel New Grand

Location

Hotel New Grand is located in area / city Naka-ku.

About Hotel New Grand

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Grand exclusively for you.

Hotel New Grand is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Grand.

All facilities in Hotel New Grand

Others

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Banquet
Reception hall
Smoking area
Parking (surcharge)
Terrace

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Business Facilities

Meeting rooms
Conference room
Business center
Conference rooms

Things to Do

Garden
Discounted Fitness Center

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

Souvenir shop
Hair salon

Food and Drinks

Accommodation Policy & General Information in Hotel New Grand

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types. Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	15:00 - 00:00 - Before 11:00
Available rooms at Hotel New Grand	230
Number of floors in Hotel New Grand	18
Another facilities in Hotel New Grand	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel New Grand

What are available facilities at Hotel New Grand?

There are top facilites at Hotel New Grand such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel New Grand?

The standard check-in time at Hotel New Grand is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Hotel New Grand

Overall Ratings & Reviews Hotel New Grand

Traveloka (4)

Other sources (914)

9.4

Exceptional

From 914 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Hotel New Grand

Number of reviews per page

Top reviews

Zhan

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Very nice stay. Didn't reserve breakfast, too expensive. Nice location. Great room and lobby.

Anupom

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Ramiro

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Chi Ping Bess

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic view!!! I love it!

Lynn

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The hotel is right on the waterfront. Walkable to most of what Yokohama visitors might be interested in. Airport direct bus is across the street. Highly recommended.

Gil

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

There are so many things great about this place; the staff are great and very helpful, the room is big, clean and comfortable, the view is incredible and most of all, there's quite a bit of history about this building and place that are very interesting. Around the area, just a few blocks away is Chinatown and the train station. The waterfront beginning with the park right across the hotel is a wonderful place to walk around. Overall, this is a quaint place that is very quiet yet is only a ride away from Yokohama station. I will return and stay again at this place.

Daniel

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Outstanding staff and location. We had an amazing view of the harbor and garden from our room.

Miyuki

Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staffs are very polite and friendly

mary

Friends and Family

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

This is a very high end hotel for a reasonable price. They offer top notch and excellent service. Hotel is very close to Chinatown, Red Brick Warehouse and Cup Noodles Museum. Also close to a metro train. I highly recommend this hotel.

Steve

Business with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The best hotel in Japan !!! Such an amazing place to stay so clean and plenty of places to shop and walk around !! The staff was above and beyond amazing !! Loved everyone from the door man to the front desk workers I want to give a special shout out to Kaeko ❤️❤️ such a lovely girl she made our stay so special we hope to see her again when we return ! Manager was amazing to he made sure our stay was perfect and it was thank you again to all the staff at Hotel New Grand !!!!! 100/100 would stay here again ❤️😃

George

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Very good hotel convenient to ChinaTown and shopping!

Marie

Business and Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful place and staff near a large park

Steve

Business with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

I have stayed at this hotel as a business traveler many times over the last 7 years. It is the best hotel in Yokohama Great location by the bay shopping Chinatown Park on the water is not be missed Great breakfasts Value is amazing compared to Tokyo which 30 minutes by metro

Albert M

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

We like the location because of its convenience. However we were asked to pay 3000 yen for two adults, and when it was booked we assumed it was charged by the room not by the number of person. It is very confusing and never heard of in US. Hopefully the property can make future booking more clearly to everyone! Thank you.

Marie

Leisure

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Nice views of the port.

Charles

Friends and Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Excellent location not far from downtown Tokyo, but close to many excellent attractions. The park right outside the hotel is a perfect place day or night to unwind. Concierge service excellent with arranging transport and ideas with experiences.

Genevieve

Leisure Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Great location, good food very comfortable room, friendly service.

Cathy

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

As usual, perfect service. Thank you!

Seong Hoon

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

It was clean, had good service, and a convenient location. The hotel is a historic place, so learning about the famous past guests was also interesting.

Erik

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Awesome hotel and staff, good dining.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.