Staff was great. Kind of run down appearance in some common areas but overall great. Also great location and shuttle service

It is an ordinary property for its price. Reception is at one property and stay at another property. Bread spread was looking dirty.

素晴らしいホテルです。便利な場所には、駅からだけでなく、自由時間を過ごすことができるエリアにあります。明らかに、建物は新しいものではありませんが、不快な気持ちを引き起こすものではありません。ホテルのルームは清潔で快適で居心地が良く、特にバスルームを配するのが好きです。バスルームは少し狭いくて、とてもきれいです。スタッフはとてもフレンドリーで丁寧です。何か問題がある場合、スタッフはいつでも援助を提供する準備ができています。食事はおいしいです。朝食時の食べ物の選択はとても豊富で心のこもったものです。朝食後、数時間は食べたくないです。私は出張でこの都市に来て、今からこのホテルのように高価なホテルでさえも価格と品質を組み合わせることができないため、常にこのホテルにのみ滞在します。私はいつも友人にそのホテルを勧めます。

The hotel is what it is...a cheap place to crash. No frills and the rooms were very small. I booked here b/c it was a cheap option my first night compared to other hotels and it was a weekend so prices were up a bit. I stayed in the rooms across the street behind the other building which was kinda eerie. The rooms are small but again, it is what it is. If there were two staying in the room with gear, forget it there would not have been room. That said I would recommend it although it's a bit of a hike to HappoOne from the hotel. There is a shuttle but I never figured out how to get the shuttle back.

Bathroom as small as on the plane, but it had bathtub, sink, shower head, and toilet. I am 5'9" and when on the toilet my knees were touching the wall. Also heat was pretty weak, if my hands were above blanket, they were very cold, had to tuck everything under the blanket on this small and hard twin mattress.

Freindly staff very helpful

Interesting hotel in Hakuba. Pretty sure it was used during the olympics as athlete accomodations. Nothing too exceptional about the place, reasonably clean, but tiny, even by Japanese standards. Barely fit two skinny adults with luggage into the room. A little out of the way and off the main set of accoms and food (pro or con), but the hotel staff were beyond helpful when it came to providing free shuttles to restaurants, train stations, ski lifts, etc.

So when my partner and I got to Hakuba we spent 1 x night at the 'wind jacket lodge' which was full of backpackers and not our scene so we cancelled that and booked this place. We were not disappointed. It is run as part of hotel keyakinoki or similar and this is where you check in. The red sun rooms are across the road to the back of the recording studio building. For a little over $100AUD per night you get a private room with a little kitchenette and bathroom. The building is quite old and the pipes smell a little but it was quite a decent place to stay I thought. About 2kms from the heart of the Hakuba snow fields which was a nice change from the hussell and bustle. The staff are brilliant and speak enough English to understand and will practically drive you to where ever you need to go. The onsen at the hotel keyakinoki is free and it is quite large and barely anyone used it everytime I went in there which is good if you don't like the whole nudity aspect. There are pool tables and table tennis at the reception. There is a drying room for all your snow gear and you csn rent it also. Breakfast is quite basic and only runs from 7:30 - 8:30am which was a little harsh I thought. But to be honest from our 1 x cruddy night at the wind jacket I really could not fault this place, it was great for the price and location. Made my stay at Hakuba a pleasurable one abd would definately stay again!

Very nice staff. Hotel is a bit far from Happo resort (20min walk). There were plenty of shuttle buses during the day, but nothing after 5pm. The hotel onsen was great too!

First off, was a fine hotel, it's the cheapest one there so you go in expecting not much. However the hotel is NOT at the listed address. How is this possible? After a walk in snow (my choice as it wasn't far) we arrive at the location. Hotel isn't there so we asked the next hotel. They we're super helpful, called the Red sun team. To their credit they came and picked us up which was awesome. However this hotel is located way out of town with nothing around it, not ideal and not what we wanted. We get there and they weren't sure who we were and asked us if we were someone else. After waiting for 10 mins, they found us. Which is fine, things sometimes take time. Then taking us to our hotel on a ground that's covered in ice and the building looks to be half way through construction. Room and beds were average as to be expected. However there was a bug :( and the wifi didn't reach the room. so after sitting in the cold room for 30 mins my partner and I looked at each other and thought "we can't stay here".. Long story short we caught a cab back to the original hotel we walked to Hotel Hukuba and stayed there, it was brilliant.

The owner of the hotel was one of the most helpful gentlemen we have ever met. People talk about the manners and hospitality of Japanese people, but he went out of his way to help us and do whatever he could for us. The hotel was a little dated, but was clean and comfortable. The breakfasts were true Japanese style, but again, very good value for money. On returning to Japan and specifically Hakuba, I will definitely be booking the same hotel for the same quality of stay. It was a little too far out of town if you didn't have your own transport, but we had hired a car so no issues there. The included onsen was a huge bonus after a hard day's skiing. Thank you so much for your hospitality! I would happily recommend to anyone looking for value for money and a true Japanese experience.

The location was different to what is on the website. The staff were very friendly, helpful and could not do enough for us. Took us to many places we wanted to go without charge. We did have a little mix up with breakfast one morning but a great spread was put on.The room had decent WI FI. Would stay here again

Free shuttle to the hotel. They pick you up of you call. Nice Onsen. The breakfast was a deal with a huge assortment of food. If you don't expect to much it is perfect.

First the directions for "Red Sun Room" are not where "More Resorts" was located.. This waz puzzling at first but once we got the to UFO everything was great. I would go back anytime!!! The staff was great and Mister Kensho is the greatest man in the world ! This is the best price for the place. Walking distance from Evergreen Outdoor Center for backcountry days and from Lawson for food and beer ! Enjoy!

Whilst several of the staff were as helpful as they could be, overall our stay was a bit disappointing. On arrival we were told we had been relocated to a hotel across the road due to excessive snow. That was fine, but the replacement hotel was not serviced once during our 6 night stay, and very few conveniences were offered. No food available on site, nor tea or coffee in room, washing powder was not available etc. It was a very long walk (prob 20 - 30 mins) from a shop. The staff were kind enough to drop off us each morning at the ski place but that was it.

家族そろって1部屋に安く泊まれたので良いと思っています。施設、建物、部屋の古さは仕方ありません。温泉、朝食は大変良かったです。スキー場、コンビニは少し距離がありますが、車で移動なので問題ないです。清潔さや綺麗さを求めるなら他の宿を、安くて、温泉、朝食がそれなりでいいのであればおすすめですね。

不會再入住

a very nice hotel and resort, especially breakfast is so great, all staff of the hotel are polite and helpful, the owner of the hotel drove us to the downtown for local stretched noodles, it's so decilious, there is also hotspring in the hotel. we hope to visit the hotel next time.

thank you for ur kinds... so we are enjoy the trip thank u thank u... Thank you so much...

要越過一條街才能到房间，整個飯店非常老舊，早餐不好吃。没有公車、只能叫計程車，床睡起来很不舒服。而且也没有每天都提供客房打掃服務。