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Hotel Okura Fukuoka
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Hotel Okura Fukuoka
Hotels
9.2
/10
Exceptional
923 reviews
What Guests Say About Their Stay
Gregory
10.0
/ 10
Wonderful hotel with clean and spacious rooms. The friendly and attentive staff went above and beyond to make me feel comfortable and meet my needs. I will definitely stay there again.
Yeow Chong
10.0
/ 10
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
George
10.0
/ 10
This is a beautiful hotel in a great location– directly above a subway station on the Airport line.
With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank.
Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
In the Area
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3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0027
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Okura Fukuoka
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What's around Hotel Okura Fukuoka
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3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 812-0027
Discover More About Hotel Okura Fukuoka
Location
Hotel Okura Fukuoka is located in area / city Hakata-ku.
About Hotel Okura Fukuoka
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Okura Fukuoka exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel Okura Fukuoka.
All facilities in Hotel Okura Fukuoka
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Health club
- Indoor pool
- Spa
- Sauna
- Steam room
General
- Parking
- Banquet
- Ballroom
- Swimming pool
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Conference rooms
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Okura Fukuoka
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately JPY 3500 for adults and JPY 1800 for children
- Covered self parking fee: JPY 2000 per stay (in/out privileges)
- Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Okura Fukuoka | 264 |
Number of floors in Hotel Okura Fukuoka | 13 |
Another facilities in Hotel Okura Fukuoka | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked question in Hotel Okura Fukuoka
What are available facilities at Hotel Okura Fukuoka?
There are top facilites at Hotel Okura Fukuoka such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Okura Fukuoka?
The standard check-in time at Hotel Okura Fukuoka is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Okura Fukuoka provide breakfast?
Yes, Hotel Okura Fukuoka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Okura Fukuoka
Other sources (923)
9.2
Exceptional
From 923 reviews
Cleanliness
9.2
Room Comfort
9.4
Service and Facilites
9.4
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Traveler Reviews Hotel Okura Fukuoka
Number of reviews per page
20
40
Top reviews
Gregory
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Wonderful hotel with clean and spacious rooms. The friendly and attentive staff went above and beyond to make me feel comfortable and meet my needs. I will definitely stay there again.
Sue
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Overall, the hotel provides clean and comfortable stay. The extra charge to use the gym facilities should be made known on its website before booking.
Erwin
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location with a connection to the subway underground. Nice lobby with very attentive staff. The only downside is the small bedrooms but that’s typical of Japanese hotels.
I would definitely stay in Hotel Okura again.
Jordan
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Has mall
Yeow Chong
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
George
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This is a beautiful hotel in a great location– directly above a subway station on the Airport line.
With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank.
Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Read More
Reyna
Business Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room is very nice and spacious.
susan
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
Yuji
Business
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Overall, hotel is very good. Particularly
I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Ryan
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Gordon
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome.
We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
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Elliott
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice hotel - starting to show its age
Zeinab
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Tim
4.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Fiona
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
A bit old, but everything else are still good
jana
Leisure Family
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
This is a nice hotel however the beds were way too hard for us. We have never had such hard mattresses and it did effect our sleep. It would be nice if the hotel had mattress toppers for people who prefer a softer mattress.
Amarilis
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Easy access to the station.
Robert
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
the most convenient stay I've ever had in my entire life. The staff would literally bend over backwards to do anything for you. One of the best hotel experiences I've ever had.
Lisa
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Highly recommend! From check-in to check-out was a wonderful experience. The staff at Hotel Okura Fukuoka were friendly, courteous, and very helpful. The room was very clean and comfortable. Will definitely stay here again should I return to Fukuoka Japan.
Gregg
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Nice centrally located hotel in Hakata section of Fukuoka. Convenient to shopping, Hakata station and temples. Service was very good
Number of reviews per page
20
40
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