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Hotel Okura Niigata

Name: Hotel Okura Niigata
Address: 53, Kawabata-cho 6-chome, Niigata, Niigata-shi, Chubu, Japan, 951-8053, 53, Kawabata-cho 6-chome, Chubu, 951-8053, Japan

Hotels

8.4

/10

Very Good

779 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。

Violet

10.0

/ 10

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.

Masahiro

10.0

/ 10

I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.

In the Area

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53, Kawabata-cho 6-chome, Niigata, Niigata-shi, Chubu, Japan, 951-8053

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Okura Niigata is a hotel in a good neighborhood, which is located at Niigata-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Okura Niigata

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What's around Hotel Okura Niigata

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53, Kawabata-cho 6-chome, Niigata, Niigata-shi, Chubu, Japan, 951-8053

Discover More About Hotel Okura Niigata

Location

Hotel Okura Niigata is a hotel in a good neighborhood, which is located at Niigata-shi.

About Hotel Okura Niigata

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Okura Niigata exclusively for you.

Hotel Okura Niigata is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Okura Niigata.

All facilities in Hotel Okura Niigata

Others

Hotel Services

Laundry service
Luggage storage
Porter
24-hour Receptionist
Wedding service
Concierge

General

Banquet
Parking
Microwave (shared)
Smoking area
Parking (surcharge)

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Food and Drinks

Breakfast
Bar

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting rooms

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Hotel Okura Niigata

Important Note

Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
Self parking fee: JPY 1320 per night
Crib (infant bed) fee: JPY 1210.0 per night
Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Okura Niigata	265
Number of floors in Hotel Okura Niigata	15
Another facilities in Hotel Okura Niigata	Laundry service, Luggage storage, Porter, 24-hour Receptionist, Wedding service

Frequently asked question in Hotel Okura Niigata

What are available facilities at Hotel Okura Niigata?

There are top facilites at Hotel Okura Niigata such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Okura Niigata?

The standard check-in time at Hotel Okura Niigata is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Hotel Okura Niigata provide breakfast?

Yes, Hotel Okura Niigata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Okura Niigata

Overall Ratings & Reviews Hotel Okura Niigata

Traveloka (2)

Other sources (779)

8.4

Very Good

From 779 reviews

Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.8

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Traveler Reviews Hotel Okura Niigata

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Top reviews

Verified traveler

Friends and Family

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

朝食が込み合っていて、待つのは仕方ないし良いのですが、食べ始めて３０分たたない内にあと10分で片付けますは悲しかったです。 1人3000円という値段に対し、少し残念と感じました。部屋に関しては、他の部屋の水道の音が少し気になりました。全般的には良かったので機会があればまた利用します。

Verified traveler

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Good sized room and excellent Japanese breakfast

miyamoto

Business

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

設備は少しふるいが、さすがオ−クラです。また、滞在したいです。

Yumiko

Friends and Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

View from the room was good.

Terry

Leisure

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Good place

Verified traveler

Business

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Violet

Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Shinichi

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し　膳　さんはコスパも良く、美味しいです。リピしていますｗ。

RIKAKO

Leisure

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The rental bicycle service was wonderful

shane

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Staff were great.

Masahiro

Friends and Family

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

YUTA

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

自分へのご褒美として滞在しました。ホテルの方の対応は「さすが！」と感心するぐらいに丁寧です。朝食バイキングはメニューが豊富で、またお願いしたいと感じました。

Kevin

Friends and Family

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.

Yumiko

Business

8.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。色々フレキシブルに対応して頂きました。ベッドの寝心地もよかったです。また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。

Donald

Leisure Family

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,

Patricia

Business

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.

Damon

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.

Mina

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much! I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.

Martin

Leisure Family

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Great views over the river. Good breakfast. Nice sized room for Japan

Verified traveler

Friends and Family

8.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.