The hotel is very well located opposite the train station with access to taxi and buses in the town centre area Easy access and food shops restaurants all close by Check in ok but have automated check in but staff have to support due to them not working or cards don’t read well so staff support there. They held bags till check in so we could explore Polite reception staff. It’s also an onsen so staff support that read notices or ask as we noted onsen does not allow tattoos so only 1 of group used it but good report and they enjoyed it Air conditioning poor took a while to get warm and not being cleaned for some time as full of dust could smell it when blowing air If your tall be aware the bathrooms are like cruise ship pods and could bang head Town was very enjoyable and well worth a trip and visit

駅に近く、色々と行きたい人にはとても便利でした。その分、騒音はあります。温泉もついて、一人で旅するにはとても便利でした

Self service check in and out. Onsen is good.

2 minutes walk from the JR Beppu Station.

Indoor and outdoor spas

Older style with modular bathrooms, mind the step! Larger rooms are comfortable smaller are very cramped ( stayed twice) . Excellent position for transport and sightseeing. Clean.

Older style hotel but convenient and clean good for short stays.

Good

Overall, it was a good holiday. Hotel's Rotenburo (outside Onsen) was enjoyable and the hotel located very near to the station and convenient. However, compared to other Onsen towns (I went to Kinugawa Onsen and Hakone Yumoto Onsen), the eating out was much expensive and limited. Also it was not easy to travel for British due to language. They are focusing on Korean than English language. Jigoku meguri was must to do, and Yufuin was interesting to visit.

Good

We specifically booked a non-smoking room but when we got to the property, they gave us a smoking room and the smell of cigarettes were very strong. We were traveling with a toddler so there was no way we could stay there. We asked the front desk staff to change it for us but what we got was a shoulder shrug saying there was nothing they could do since all the other rooms were booked during the rugby world cup. We showed him a copy of the confirmation stating that we specifically selected the non-smoking room option and he just said bookings coming from this website are for smoking room type only and there was nothing else he was wiling to do.

Great onsen and clean rooms. Style is dated but I think that makes it nicer in a way.

Good and clean for the area

Great location, lovely onsen, friendly staff.

I was recommended to visit Beppu by a woman who I met from Japan about 6 months earlier. It sounded like a good idea at the time. Problem with this place is that there is nothing there. I asked at the front desk for a restaurant. There were none. But honestly i am not sure that they spoke enough English or I enough Japanese to tell me the answer. There is a osen in the building and there is a constant stream of japanese co workers headed down there.I stuck my head in the changing room. Lots of naked Japanese men. A little too strange for me. My room had an inadequate shower that was connected to the sink.I left a day early although i was told I would have to pay for the 2nd night, which is a problem with the Hotels.com business model. I will no likely use Hotels.com again due to the "no cancel" policy. I was there during the Beppu Onsen festival which turned out to be nothing. There were English signs on the street saying that the Beppu curfew for those under 16 would be enforced. But why in English when the front desk of this hotel spoke "zero" english? Anyway that picture is not a real erruption. I got the heck out of Beppu and went to Hirishima, Mayajima a day early. It was a very good decision.

Location is great; just across street from train station. For light-sleepers, you may find the morning trains waking you up. It has free public baths/onsen but need to access via small/short outdoor corridor. Not the best onsen but it's free with lockers. They have limited floors for non-smoking but supposedly they have air purifying machine to clean room between guests. There was only a light smell in my room; was ok with it.

This was my second stay Hotel Seawave and hopefully not my last stay.

駅前で、アクセスが良い。 飲食店も近く利便性が高い。

駅前でアクセスもよく観光もしやすい場所でした！また別府を訪れた際は宿泊したいと思います！

駅前で便利