InterContinental Hotels TOKYO BAY, an IHG Hotel

I usually stay in a higher class hotel, but for the money this hotel has great value. Area wasn’t walkable to very many attractions would be only downfall. Also one of the concierges (American guy) was so condescending. My friend and I had never been to Japan and we’re just looking for a great experience and asking for what food we should try he kept saying well what are you looking for but using Japanese language to describe the different types of restaurants, for instance using the Japanese word for hot pot instead of just saying hot pot. So instead of feeling like we were getting helped we felt like we were being patronized. Other than that amazing customer stay of service great value. I would stay here again, especially if it was for a work trip. Rooms and view are nice!

Amazing service with generosity and attention to details. Tasty breakfast for vegetarian though we hope to have more warm vegetarian food options. No complaints though cos everything we put on the plate is tasty.

Amaxzing hospitality, great facilities, We will certainly put Intercontinental on our future preferences.