Kagoshima Plaza Hotel Tenmonkan

Well managed, clean and with good basic facilities. Library in the lobby is a nice, and unusual, thing to have. Would be nice to have a bin for recyclables, not just a waste bin. Overall, though, a very good place to stay.

Great location close to shopping and great food. Room was okay.

Staff is very resourceful. Hotel is in great location, shoppijg district & restaurants

Good value. Service was good. At reception corrected my mistakes at booking, finding a cheaper alternative to my benefit for the upgrade I needed. Location is in middle of night life district but room was quiet.

Check in was relatively smooth. I carried several bags from the car in front of front desk person who didn't assist. Hotel was okay except for one major incident. The front desk employees were nasty and cranky anytime I interacted. Almost like they didn't want to assist me, except for one lady who spoke English well. I think it was Ms.T. The lady working on the buffet was extremely nice. The hotel itself is located in the heart of the drinking area of town. I was on the 7TH floor and could hear drunken partiers and noisy singing late into the night. There was huge step from the room up into the bathroom. It was sorta dangerous. Room was tiny. I have travelled to MANY countries. I encountered a first at this place. I totally get it that Japan doesn't have a lot of foreign visitors to the far out regions. I am a permanent resident here so understand the language well and understand the looks folks give when being racist. I came back to the hotel on the second night of my two night stay and the guy behind the front desk had that, what is a foreigner doing here look! He then opened the covid safety curtain to question my presence there and another person on the front desk told him, he is a guest here. It really disappointed me and I was considering checking out right then and there. Hotels.com handled it extremely well and I have total faith in them. I work in hotels in Japan and know this isn't normal to question a paying guest who returns to his room. Will never go back.

The hotel is surrounded by bars and places to get "services". We didn't mind but I don't suggest bringing kids on this side of town lol. The location was pretty good, easy walk to the port to get to the volcano. The hotel staff was super nice and they did a great job keeping our room clean. We didn't get the all you can eat for breakfast because the covid-19 made it dangerous however we got bentos. I'll be honest the bentos wasn't that great and is basically the same thing every time. We were there for 7 days.The really cool thing is all the free soap samples and bath salt, they also had a place where you can choose the type of pillow you want. I don't know if it will be free forever but man it was really nice to choose from 7 different types of pillows. They also had some great deals on gifts you can bring back home.

Overall is fine, good location but hotel a little bit old

The first floor was amazing as they provided lots of amenities. Will definitely come back if we have a chance!

It was nothing special. Not great not terrible. We booked it because we wanted a big breakfast but the breakfast was also thing special.

Really value for money.

The location of the hotel was easy to find and checkout/check in were both quick. It’s close to the downtown area, but still quiet at night. They also seem to have a lot of great amenities you can take up in the lobby. The pillow menu they have at each floor is also great! The condition of the room showed general signs of wear, but wasn’t uncomfortable or dirty. For the price, it’s a good hotel to stay at. Was also very close to the airport shuttle.

Bathroom and the facility. Bed is comfortable and TV is clear.

In the vicinity of Tenmonkan area and very close to a lot of restaurants. 15 to 20 minutes walk to the main station and Dolphin Port. Bus stop is 10 minutes from the hotel. Overall location is very good for a our two night stay in Kagoshima.

Good location . Mid-way to port and train station. Walking distance ( about 20 minutes) Lots of restaurants close by

Location convenience to eat out, shopping, airport bus. Morning buffet is quite good and value for money. As I've been staying here for a few years, pls. have some new manga for the library. Thanks.

good ocation, much better than regular Japanese chain hotel in terms of room choice, food choice (breakfast) and service level

Good location great staff. Bed was a little hard and toilet very small

We really enjoyed our visit to the Plaza. It is located a short walk off one of the main streets in Kagoshima. The maze of arcades and one of the main department stores are a short walk away. Our room had a small tub/bath with a shower overhead. An excellent buffet was provided for breakfast. A tram stop is about five minutes' walk away.

Worth the money. Location 5 mins walk to tram station. Close to shopping dining area. The staff are friendly. You can choose your own shampoo and pillow!!! But the room is a bit too small which is common in japan.

Clean and neat.Many choice of food you choose around this location.