RESI STAY HEART

The staff was really helpful

There was a contruction nearby, but the stay is excellent

We weren't expecting much from this hotel, but Resi Stay Heart exceeded our expectations. Location was perfect. Not too far from Kyoto station, with a 7-11 & plenty of dining options nearby. Staff was friendly and check-in was easy. Once we entered our room, we noticed some very thoughtful amenities you don't often find in US based hotels such as a flashlight, vacuum cleaner, large bottle of water & slippers. The common kitchen which was shared with other guests, was well appointed with a rice cooker, microwave/toaster and all the kitchen utensils you'll need. The best part was the complimentary laundry facilities (that included detergent) which we definitely needed during our 5 night stay in Kyoto. Overall, we had a pleasant stay and would definitely recommend Resi Stay Heart to all our friends & family visiting Kyoto!

It was close to Kyoto station, and lots of food options. Did not like that the reception counter was at a different location than the hotel. Either than that, it was a good place to stay at.

Totally recommended, great place to stay. Close to transport and shopping district.

So glad we booked this property for 5 nights in the middle of our holiday to Japan. There is so much to see nearby, and the apartment was clean and comfortable like a home away from home. It had a great bathroom and washing facilities. Only improvement I could suggest is it would be good to have ice cube trays in the freezer. The weather was hot and we all wanted ice in our drinks when we got back in the afternoon.

I was very disappointed with this stay. Actually, we only stayed 1 night and decided to stay at another property. It should be clearly updated on Expedia that there isnt a check in desk at the hotel location. You need to check in two blocks away , upstairs via a tiny elevator that tries its best to crush you. The check in office looks like a boiler room. After check-in you go to the hotel which is more like a dorm house. There isn't really a front desk person - you pick your keys up via a lock box and enter. The room was very small for 3 people. Most of it the square footage is narrow hallway. The bath tub was the size of a foot bath, and there is a step that is designed to trip you or cause one to break a toe in the middle of the night. Terribly designed room. They have a phone at the front that is only for calling a taxi or 911. After checking in to a much better but similarly priced hotel. I spent my own money to uber back and return the keys. They do not have a check out process other than "drop your keys in the box". I dropped off my keys and then was harassed with two phone calls and an email saying i only returned 1 key. Note, they will charge you a tourist fee on top of the expedia price, they are also trying to charge me for the key they lost. I dont know how this place received good reviews. Never again.

Fantastic place to stay, highly recommend this place. Very clean and close to railway station and restaurants.

The apartment was clean and the mini kitchen comes in handy for making breakfast everyday. The family suite room is really spacious. Walking distance to main Kyoto station and nearby Keihan Railway station. Is great that there was no issue during the whole stay there and we do not need to activate any of the staff within or after office hours.

Nice place and near Kyoto station

The hotel is very good, comfortable and very clean. I really liked the ares very close to Kyoto station, many restaurants around.

Nice place, Nice staff, very easy to reach.

We stayed for one night at the Resi Stay. The staff was very nice and clearly explained the check-in procedure and provided us with a brochure with all the instructions. The room was clean and basic. The only thing we didn't like was that we had to check in at a separate building. We were exhausted from a long day and being tourists, it took us a while to find the reception building which is a 5-minute walk from Kyoto station (but took us longer because we could not find it). Once you check-in, it is another 10-minute walk to the property.

Little bit cold, but everything was almost perfect

Booked 4 nights. About 8 mins walk from Kyoto station. There is a kitchen and laundry area in the service apartment. 3 washers and 3 dryers, however you need to queue for the washers or dryers esp in the night time. Room is ok. The only trouble is check in is at another building which take about 5 mins walk.

Great service and very attentive.

Great location, few minutes walk from Kyoto station, lose to everything. Newly renovated hotel, everything is brand new, good amenities.great communication from reception staffs and very smooth check in.

Love the Kitchen area. Clean & comfort. We can heat up our food. The washing machine is user friendly too. There is manual in English too. Good for small group people especially family with kids because very near Kyoto Station. I would choose this hotel again if i will back to Kyoto.

This place is very near Kyoto station and makes travelling a lot easier. The amenities available for the residence was very convenient for me - travelling with an infant. I like that there are washer and dryer for residence to use. Makes unpacking at home a lot easier.

Gem of a budget hotel! Loved the use of automation to keep costs down. Checked into staffed booking center around 8:00 am to avoid later crowds. Didn’t know that we could have stored our luggage at the inn immediately. We did store luggage after we checked out and it worked great. Close to train station and lots of restaurants. Room could sleep 4. Inn includes free washers, dryers and even detergent. Didn’t use them nor the communal kitchen (those others did). Would definitely stay at another Resistaybin the future!