The Maples Niseko

Apartments
9.0
/10

Exceptional

69 reviews

What Guests Say About Their Stay

Steven
10.0
/ 10
1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.
Gail
10.0
/ 10
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
Parker
10.0
/ 10
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
In the Area
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204-27, 29, 36, 47 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0077

Main Facilities

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Restaurant
WiFi
Elevator
Staying at The Maples Niseko is a good choice when you are visiting Niseko-cho.
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204-27, 29, 36, 47 Yamada, Niseko-cho, Abuta, Hokkaido, Japan, 044-0077
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Discover More About The Maples Niseko

Location


Staying at The Maples Niseko is a good choice when you are visiting Niseko-cho.

About The Maples Niseko

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from The Maples Niseko exclusively for you.

Get precious and unforgettable moment during your stay at The Maples Niseko.

All facilities in The Maples Niseko

Others The Maples Niseko
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Concierge

General

  • Parking
  • Lockers
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Ski storage
  • Ski

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Maples Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Crib (infant bed) fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Housekeeping service is provided every 4 days.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

The following facilities are closed on Thursday:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 18:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Maples Niseko
105
Number of floors in The Maples Niseko
6
Another facilities in The Maples Niseko
Others, Smoke-free area, Laundry service, Tours, Luggage storage

Frequently asked question in The Maples Niseko

What are available facilities at The Maples Niseko?
There are top facilites at The Maples Niseko such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Maples Niseko?
The standard check-in time at The Maples Niseko is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does The Maples Niseko provide breakfast?
Yes, The Maples Niseko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Maples Niseko

9.0
Exceptional

From 69 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.6

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Traveler Reviews The Maples Niseko

Number of reviews per page
20
40
Top reviews
Rajinder Singh
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 3 week(s) ago

Expedia Group verified review

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Steven
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 4 week(s) ago

Expedia Group verified review

1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.
Gail
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 5 week(s) ago

Expedia Group verified review

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
Bryan
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 6 week(s) ago

Expedia Group verified review

Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.
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Parker

10.0

/10

Reviewed 8 week(s) ago

Hotels.com verified review

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
Read More
Anthony
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 9 week(s) ago

Expedia Group verified review

Great hotel,
Anton
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 10 week(s) ago

Expedia Group verified review

The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.
Caroline
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
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Joe
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Tan
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Christopher
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Hardi
icon-Leisure
Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Excellent
ALAIN

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Large condos. Really relaxing. Ski in ski out
Maria
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
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Verified traveler

2.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the filth
Judy
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
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Hangkun

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Easy access to hirafu ski lift. A lot of shops for eating
Pui Shan
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Excellent location, truly ski in ski out, fantastic staff.
Verified traveler

6.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
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Ray
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

All was great at the Maples.
Number of reviews per page
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