Tsubaki

Ryokans
8.8
/10

Very Good

76 reviews

What Guests Say About Their Stay

THUY
10.0
/ 10
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
10.0
/ 10
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
kurt
10.0
/ 10
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
In the Area
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776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314

Main Facilities

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Parking
WiFi
Elevator
Tsubaki is a ryokan in a good neighborhood, which is located at Yugawara-machi.
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776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 259-0314
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Discover More About Tsubaki

Location


Tsubaki is a ryokan in a good neighborhood, which is located at Yugawara-machi.

About Tsubaki

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at Tsubaki.

All facilities in Tsubaki

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Things to Do

  • Shops
  • Garden
  • Sauna

General

  • Ballroom
  • Parking
  • Smoking area

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Front desk
  • Newspaper in lobby

Food and Drinks

  • Bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Tsubaki

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts major credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests with food allergies should contact this property at least 7 days prior to check-in. Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 18:00 - Before 12:00
Available rooms at Tsubaki
29
Another facilities in Tsubaki
Shops, Garden, Sauna, Ballroom, Smoking area

Frequently asked question in Tsubaki

What are available facilities at Tsubaki?
There are top facilites at Tsubaki such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tsubaki?
The standard check-in time at Tsubaki is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Tsubaki

8.8
Very Good

From 76 reviews

Cleanliness

8.8

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

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Traveler Reviews Tsubaki

Number of reviews per page
20
40
Top reviews
THUY
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
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Benjamin
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
kurt
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Read More
Michael
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 274 week(s) ago

Hotels.com verified review

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Ronald

10.0

/10

Reviewed 331 week(s) ago

Hotels.com verified review

We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Verified traveler

10.0

/10

Reviewed 361 week(s) ago

Expedia Group verified review

Impeccable stay from the room to the staff, private bath and food
ZHAOQI

10.0

/10

Reviewed 362 week(s) ago

Hotels.com verified review

It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
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Joseph P

10.0

/10

Reviewed 366 week(s) ago

Hotels.com verified review

We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
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Verified traveler

4.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
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Verified traveler

6.0

/10

Reviewed 369 week(s) ago

Hotels.com verified review

Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Wolf & Anna

10.0

/10

Reviewed 424 week(s) ago

Expedia Group verified review

Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
J. Thomas

10.0

/10

Reviewed 646 week(s) ago

Hotels.com verified review

Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
kiyohisa
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。(部屋の露天風呂は加水、加温で、循環です)
Benson

10.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Excellent food and service
Francia
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
HIROKO

8.0

/10

Reviewed 169 week(s) ago

Expedia Group verified review

奥湯河原でとても静かにゆっくりと過ごせました!  露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。  部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。  値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Osamu
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 174 week(s) ago

Hotels.com verified review

3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。
Kenji
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 182 week(s) ago

Hotels.com verified review

訪れたのが11月初めとあって、海石榴や紅葉には早かったので、今度はシーズンを選んで訪れたいと思いました。 とは言え、山の空気と共に、大浴場の露天風呂や室内露天風呂は気持ち良かったです。鯉の泳ぐバルコニーでのんびりしながら、ワーケーションもできました。
Ryoichi
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 183 week(s) ago

Hotels.com verified review

家内が友人から良かったと聞いて宿泊しました。 部屋は池に面した1階で非常に贅沢な気分となりました。(鯉の餌は運んでくれました)食事はとてもおいしかった。風呂上がりにお酒とハーゲンダッツを頂きました。食事中は冷蔵庫のビール(無料)で乾杯して最高でした。最後に荷物を車まで運んでくれお見送りいただきました。いたれり尽くせり。値段の価値は間違いないです。
Number of reviews per page
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