Ascott Sentral Kuala Lumpur

Hotels
Sustainable Hotel
8.9
/10

Very Good

278 reviews

What Guests Say About Their Stay

Room Space (6)
Bedroom (6)
Staff Friendliness (5)
Bathroom (5)
Jong R.
9.6
/ 10
The room is spacious, comfy and very clean. Very recommended, will come again soon.
Stewart
9.7
/ 10
The apartment is great! Reception is nice and quick. The studio apartment is spacious, with clean bedroom, kitchen, and bathroom. Bed is super comfortable and with lots of extra pillows. The amenities in the room such as L’Occitane toiletries, Nespresso coffee, and Twinning teas are of high-quality brands. The wi-fi is strong and fast. Though the TV channels are not that varied and the image are not sharp. Location is very safe and close to KL Sentral and Little India, with a few 24 hours eateries close by. Really recommended place to stay.
Hidayathul Akhmal
9.7
/ 10
I had spent my time for 1 night in King Premier Room. It is such a lovely room. Big one, bed room separated with living room and there are kitchen set, large bathroom. Best and favourite place to stay during in KL. Near from KL Sentral where are the train transportation in KL meet at this point.
Muhammad
9.4
/ 10
Feels private and safe. Great, spacious and clean room. Superb location, near to restaurants, banks, public transport and a shopping mall. Walking distance to KL Sentral.
Nyimas F.
9.1
/ 10
Closed to KL sentral, Nice room with good view.
In the Area
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No 211, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Ascott Sentral Kuala Lumpur is located in area / city KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ascott Sentral Kuala Lumpur

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No 211, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470
Lobby Ascott Sentral Kuala Lumpur
Exterior 2 Ascott Sentral Kuala Lumpur

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Location


Ascott Sentral Kuala Lumpur is located in area / city KL Sentral.

About Ascott Sentral Kuala Lumpur

Ascott Sentral Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Ascott Sentral Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Ascott Sentral Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Ascott Sentral Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Ascott Sentral Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Ascott Sentral Kuala Lumpur is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ascott Sentral Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Ascott Sentral Kuala Lumpur.

All facilities in Ascott Sentral Kuala Lumpur

Bar, Cafe and Lounge Ascott Sentral Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Ascott Sentral Kuala Lumpur
Swimming Pool
Fitness Center Ascott Sentral Kuala Lumpur
Fitness Center
Lobby Ascott Sentral Kuala Lumpur
Lobby
Accommodation Services Ascott Sentral Kuala Lumpur
Accommodation Services

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Parking with surcharge
  • Limo or town car service

Business Facilities

  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Food and Drinks

  • Restaurant with AC
  • Continental breakfast

Things to Do

  • Fitness center
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ascott Sentral Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent announcement by the Ministry of Tourism (Malaysia), the Tourism Tax Act 2017 will take into effect beginning 1 September 2017. An additional levy of MYR 10 nett per room per night will be chargeable to all foreign tourists. Total tax chargeable will be collected upon check-out. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. All special request such as additional car park, early, check-in, late check-out etc, higher floor are strongly subject to availability. You are advised to liaise with hotel directly at least 24 hours before arrival for special arrangement. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. All children are welcome. All children under 12 years stay free of charge when using existing beds. There is no capacity for extra beds or baby crib in the rooms. With effect from 15th January 2019, Somerset Kuala Lumpur will impose a MYR10.00 charges per entry for cars parked at level B1, B2, B3, L1, L2, L3 in the building.
Please be informed with effective from 02 March 2023 parking has been upgraded to cashless parking. Do get ready Touch & Go/ Visa/ Master Card before enter to parking. Parking is chargeable at RM10nett per entry. Please do validate your Touch & Go/ Visa/ Master card at Guest Service Counter before exit from the property to enjoy this special rates as our Guest. Thank you.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Ascott Sentral Kuala Lumpur
157
Number of floors in Ascott Sentral Kuala Lumpur
25
Another facilities in Ascott Sentral Kuala Lumpur
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Ascott Sentral Kuala Lumpur

What are available facilities at Ascott Sentral Kuala Lumpur?
There are top facilites at Ascott Sentral Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Sentral Kuala Lumpur?
The standard check-in time at Ascott Sentral Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Ascott Sentral Kuala Lumpur provide breakfast?
Yes, Ascott Sentral Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ascott Sentral Kuala Lumpur

8.9
Very Good

From 278 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

7.8

Location

9.0

Service and Facilites

8.9

People often mention about Ascott Sentral Kuala Lumpur
All
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Ambiance (2)
Surroundings (1)
Family Friendly (1)
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Traveler Reviews Ascott Sentral Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
S***t
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 6 week(s) ago

Friendly stuffs, location is ok (in indian town) Huge room with all kitchenette to cook (residents)

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Rafi M. D.
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Leisure
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9.4

/10

Reviewed 14 week(s) ago

This very well could be my best stay experience thus far as many aspects of the stay come across as very enjoyable. First of all, I would like to highlight the friendliness of every frontline staffs, from the reception, housekeeping, even from the security staff which always try to be friendly and give any assistance wherever possible, as is expected from a high-end branded residence like Ascott. Befitting its motto of "home-away-from-home experience", the room includes many amenities which may come across as excess in comparison to a common hotel room, but is absolutely helpful, especially for an extended stay. Even for just 2 nights, facilities such as induction cooker and full cookware and dinnerware is very useful. The room is also very spacious with many room for movement. Regarding the location of the hotel, it is close but not part of the Stesen Sentral Kuala Lumpur complex. The hotel can be reached from the complex through Nu Sentral mall with a ~400m walk from the mall, which is not entirely covered but is a full-fledged sidewalk. Dragging luggage through the sidewalk may be a pain due to some height difference. The hotel provides a shuttle to the station (and some other PoIs) should guests want that facility. Most of the the window view should be towards Stesen Sentral and Little India area in Brickfields.
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+5

1 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Rafi M.D., Thank you for sharing such a detailed and glowing review of your stay with us. We’re absolutely delighted to know that this was one of your best stay experiences! Your kind words about our friendly frontline staff, from reception to housekeeping and security, truly warm our hearts. We take pride in delivering a welcoming and helpful experience, and it’s wonderful to hear that this resonated with you. We’re glad you appreciated the well-equipped rooms and the “home-away-from-home” ambiance we strive to provide. We sincerely appreciate your detailed feedback, and we hope to have the pleasure of welcoming you back for another memorable stay. Best regards, Syazami Zainol - Operations Manager
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

I am very pleased with the hospitality and service provided during my stay. The room was clean and comfortable, providing a perfect resting atmosphere. The hotel facilities are also very adequate and well maintained. The breakfast provided is delicious and varied, really satisfying the appetite. Thank you for this pleasant stay.
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the warmth and hospitality of our team during your stay. Your kind words truly motivate us to continue delivering excellent service. It was our pleasure to ensure you had a pleasant and restful experience, and we look forward to welcoming you back for another memorable stay in the future. Thank you once again! Best regards, Syazami Zainol - Operations Manager
d p
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 35 week(s) ago

Very nice service apartment. Super clean super tidy. We faced an issue but the manager shazami helped us through it. Great service by the ascot team and Mr. Shazami. Will surely stay here again.

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Accommodation's Reply
21 Aug 2024
Dear Valued Guest, Thank you for your kind words! We're delighted to hear that you found our service apartment super clean and tidy. It's wonderful to know that Mr Syazami and our team were able to assist you effectively. We appreciate your trust in us and look forward to welcoming you back on your next stay! Warmest regards, Emma Razali Assistant Residence Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 36 week(s) ago

Cleanliness is tops here! Its clean everywhere:); Reception, room, pool area and gym. We love the spacious room with lounge sofa, work desk and fully equipped kitchenette and coffee maker. Bed and pillows were super comfy and water pressure in the rain shower was good and satisfying after walking in the humid outdoors. Reception staff were professional yet friendly and personable. My daughter checked in after 10pm and was promptly offered refreshing iced tea, dodol and wet towels.:) We appreciate the thoughtful gesture. Breakfast variety was limited at the Meals Station but OK for a quick bite before we step out to nearby Nu Sentral (5mins walk). Overall we had a lovely 3days 2Night stay and will definitely book this for future visits to Kuala Lumpur.:).
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Accommodation's Reply
21 Aug 2024
Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the cleanliness across our property and appreciated the spacious room with all its amenities. It's great to know that the comfy bed, satisfying rain shower, and our professional yet friendly reception staff made your stay even more enjoyable. We're glad your daughter appreciated the refreshing welcome after a late check-in—those small touches mean a lot to us. We also appreciate your feedback on the breakfast variety and will take it into consideration. We look forward to welcoming you back on your next visit to KL! Safe travels until then! Warmest regards, Emma Razali Assistant Residence Manager
Y***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 39 week(s) ago

Love to come again and will be recommended to closest friends and relatives. Good location. Good staff. Good breakfast. Good fragrant and clean place. (Entry main lobby, immediately smell so good) good welcome drink (simple but happy) The staff named Raqiz is so friendly and very helpful ⭐. Thank you Raqiz and. Stay healty to all of you.
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Accommodation's Reply
01 Aug 2024
Dear Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and plan to recommend us to your friends and relatives. It's great to know you appreciated our location, staff, breakfast, and the pleasant fragrance in our lobby. We're delighted that our welcome drink brought you joy and that Raqiz's friendly and helpful service made a positive impact on your experience. Your kind words and star rating mean a lot to us. We'll be sure to pass along your thanks to Raqiz and share your well wishes with the entire team. Stay healthy, and we look forward to welcoming you back on your next visit! Warmest regards, Emma Razali Assistant Residence Manager
Willy A.
icon-origin-TRAVELOKA

8.2

/10

Reviewed 67 week(s) ago

. It is a service apartment after all. Not good for services from the front liner. Nobody there since my arrival so we drag and move our luggage from car to the hotel lobby by ourself. No bell boy or security that come to help us. Even the receptionist too. I like the studio room.

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NORHIDAYAH
icon-origin-TRAVELOKA

10.0

/10

Reviewed 67 week(s) ago

It was awesome experience to stay in this hotel. Helpful very friendly and helpful.

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depi s.
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10.0

/10

Reviewed 67 week(s) ago

Kamar luas bersih, fasilitas lengkap, petugas ramah, sangat puas menginap di sini. Dekat dengan pusat transportasi. Selanjutnya biar bintang yang berbicara. ⭐👍.

1 people find it helpful

Accommodation's Reply
10 Jan 2024
Dear Ms Depi, Thank you for your wonderful feedback! I'm thrilled to hear that you found the room spacious and clean, appreciated the complete facilities, and were satisfied with the friendly staff. It's great that the proximity to transportation centers added to your overall experience. If there's anything specific you love or any suggestions you have, feel free to share. Looking forward to hosting you again! Warmest regards, Emma Razali Assistant Residence Manager
sugianto
icon-origin-TRAVELOKA

8.5

/10

Reviewed 94 week(s) ago

Good, very close to everywhere, Nu Central.
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2 people find it helpful

Rahul
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9.4

/10

Reviewed 110 week(s) ago

The breakfast is horrible for the price.

1 people find it helpful

Nur H. b. R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 152 week(s) ago

Sangat berpuas hati, servis terbaik, bilik yang bersih dan luas. Pasti akan repeat lagi.

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Accommodation's Reply
30 May 2022
Good Day Ms. Nur, Thank you for staying with us during the Endemic. We appreciate your feedback and good score staycation experience specially our friendliness, cleanliness in overall. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager
noor f. w. a. g.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 172 week(s) ago

pros : big studio room and complete accommodation..got coffee machine and free 2 caps of coffee, pool not crowded..on my 3rd day my kids enjoy swimming til the fullest, staff very helpful and polite, all kitchenette applies are provided..went to gym and we enjoy it.. cons : all best except the breakfast is the packed food so I cannot enjoy more on the breakfast, food got choices I choose local and western and they deliver to room every mrng, hopefully after this ascott can consider serve buffet breakfast
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Accommodation's Reply
13 Jan 2022
Good Day Ms. Noor, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback as to the good ratings and staycation experience especially the spacious studio room, full kitchen setup, staff friendliness & helpfulness. Please accept our sincere apology for the breakfast experience and we will be revised back to the Dine-In Buffet Breakfast concept soon. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager
Rebecca O.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 179 week(s) ago

The hotel is an amazing place for a staycation. Clean and it lived up to my expectations. I'm returning again to stay!

1 people find it helpful

Jessey
icon-origin-TRAVELOKA

6.2

/10

Reviewed 180 week(s) ago

1) Might be short of man power, late room make-up around 6pm. 2) Requested a stand fan in the morning, yet nobody send it, till the housekeeper solved it for me while cleaning the room in the evening.

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Mohd R. B. A. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 211 week(s) ago

Spacious suite for two. All equipments well maintained. Really like the design. Look amazing. Friendly staff and good service. Breakfast during pandemic they just send to room. Recommended to stay and enjoy the facilities.
+5

2 people find it helpful

Frederic L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 214 week(s) ago

it's amazing! my wife love the apartment

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Natasha E. G.
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Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 281 week(s) ago

Had a great time staying at Ascott Sentral! I was upgraded from a studio to a 1 bedroom. The room is clean and comfy, and they provided me with 2 Nespresso pods to create my morning coffee fix with :) there was a slight problem with the wardrobe light which keeps on turning on and off, but when I call the maintenance guy to fix it, they came right away and fix it right ht away, so I can sleep well. All in all, would recommend this!
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2 people find it helpful

Furqon M. K.
icon-Family
Family
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10.0

/10

Reviewed 293 week(s) ago

Satisfactory, there is a fitness facility and swimming pool.
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Nadya K.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 294 week(s) ago

The apartment style rooms are quite spacious. Checking in and out was very smooth too, and staff was very efficient and professional. Highly recommended for anyone that is visiting for work as it’s very close to a mall (nu sentral). Good value for money!

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Bedroom 4 Ascott Sentral Kuala Lumpur

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