Citadines Connect Georgetown Penang

Sustainable Hotel
9.1
/10

Exceptional

27 reviews
In the Area
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202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Citadines Connect Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines Connect Georgetown Penang

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202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Lobby 2 Citadines Connect Georgetown Penang

Discover More About Citadines Connect Georgetown Penang

Location


Citadines Connect Georgetown Penang is located in area / city Georgetown.

About Citadines Connect Georgetown Penang

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Citadines Connect Georgetown Penang provides a pleasant accommodation for your stay.

From business event to corporate gathering, Citadines Connect Georgetown Penang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Citadines Connect Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Citadines Connect Georgetown Penang, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Citadines Connect Georgetown Penang, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Citadines Connect Georgetown Penang.

If you plan to have a long-term stay, staying at Citadines Connect Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Not all hotel allow guests with pets, but Citadines Connect Georgetown Penang welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Are you a shopaholic? Staying at Citadines Connect Georgetown Penang will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Citadines Connect Georgetown Penang is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Citadines Connect Georgetown Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Citadines Connect Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Citadines Connect Georgetown Penang.

All facilities in Citadines Connect Georgetown Penang

Swimming Pool Citadines Connect Georgetown Penang
Swimming Pool
Fitness Center Citadines Connect Georgetown Penang
Fitness Center
Lobby Citadines Connect Georgetown Penang
Lobby
Exterior Citadines Connect Georgetown Penang
Exterior

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower

Transportation

  • Limited parking
  • Parking with surcharge

Things to Do

  • Fitness center
  • Outdoor pool

Public Facilities

  • Restaurant
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Multilingual staff

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Connect Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The breakfast charges for the in house guests. Adults: RM 27 nett Children (6-12 years): RM 19.50 nett Children (5 years and below): Free of charge (FOC)
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.

Extra Breakfast

Accommodation charges MYR 27.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Citadines Connect Georgetown Penang
143
Number of floors in Citadines Connect Georgetown Penang
3
Another facilities in Citadines Connect Georgetown Penang
Connecting rooms, Family room, Non-smoking room, Desk, Hairdryer

Frequently asked question in Citadines Connect Georgetown Penang

What are available facilities at Citadines Connect Georgetown Penang?
There are top facilites at Citadines Connect Georgetown Penang such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines Connect Georgetown Penang?
The standard check-in time at Citadines Connect Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Citadines Connect Georgetown Penang provide breakfast?
Yes, Citadines Connect Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Citadines Connect Georgetown Penang

9.1
Exceptional

From 27 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.5

Location

9.2

Service and Facilites

8.9

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Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Customer reviews
A***a
icon-Medical
Medical
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6.6

/10

Reviewed 8 week(s) ago

The bathroom doesn’t have a shower screen…so every time I take a shower or just do ablution…water gets everywhere…the toilet gets wet. The bathroom lights are also very dim. During my 4 night stay, the room was never cleaned, only the bed was tidied up.
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T***a
icon-Leisure
Leisure
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9.1

/10

Reviewed 9 week(s) ago

The hotel is near Komtar and the Hindu Bus Depot. I booked a deluxe room, which was spacious. The bed was large, soft, and comfortable, with four pillows provided for each bed. The hotel offers 24-hour complimentary coffee and a variety of breakfast options. Overall, it was a pleasant stay.

1 people find it helpful

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Rini S.
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Business
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8.8

/10

Reviewed 27 week(s) ago

What surprised me was that the location was not only close to the shopping center but also close to the hotel where my conference was held.
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2 people find it helpful

Accommodation's Reply
17 Oct 2024
Hi Rini, Thank you for your wonderful feedback! We're delighted to hear that our location was convenient for both shopping and your conference. We hope to welcome you back again soon! Warm regards, The Management
susanna a.
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Medical
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9.4

/10

Reviewed 28 week(s) ago

Check in and check out are fast, no queues. The hotel is quiet and good for resting. The AC is very cold, so every time I want to sleep, I turn it off. In front of the hotel there is a food court that is open from the afternoon until midnight.
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Accommodation's Reply
15 Oct 2024
Thank you for your review! We're glad you enjoyed the quick check-in and check-out, as well as the peaceful atmosphere for resting. We’ll take note of the AC feedback for future improvements. Happy to hear the nearby food court added convenience to your stay. We hope to welcome you back soon!
S***s
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Medical
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8.5

/10

Reviewed 28 week(s) ago

The hotel is pleasant, quiet and close to restaurants.
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Accommodation's Reply
14 Oct 2024
Thank you for your review! Glad to hear you enjoyed our hotel's peaceful atmosphere and proximity to restaurants. We look forward to welcoming you back soon!
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J***n
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Leisure
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9.7

/10

Reviewed 29 week(s) ago

Room was very clean and comfortable.

3 people find it helpful

Accommodation's Reply
09 Oct 2024
Hi, Thank you for your kind words! We're delighted to hear that you found the room clean and comfortable. We hope to welcome you back soon! Best regards, The Management
J***e
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Leisure
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10.0

/10

Reviewed 33 week(s) ago

Best location, surrounding feel save, clean, bright at night time, free flow high quality cappucino coffee, near many eateries, comfy bed, good breakfast, check in/out very fast, the customer service nicely showed us the room at other tower 👍.

1 people find it helpful

Accommodation's Reply
09 Sep 2024
Dear Guest, Thank you for your wonderful review! We're thrilled you enjoyed our prime location, safe surroundings, and clean, well-lit environment. We're glad the complimentary cappuccino, comfy bed, and fast check-in/out made your stay even better. It's great to hear that our team could assist you with a room tour as well. We hope to welcome you back soon! 👍👍 Best regards, The Management
J***i
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Medical
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9.4

/10

Reviewed 40 week(s) ago

10/10, Strategic location, friendly and very helpful service. Will come back again if I go to Penang.
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2 people find it helpful

Accommodation's Reply
22 Jul 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our strategic location and found our service both friendly and helpful. We look forward to welcoming you back on your next visit to Penang. Safe travels and see you again soon!
Tico
icon-Medical
Medical
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9.1

/10

Reviewed 41 week(s) ago

Very recommended hotel to stay.

1 people find it helpful

Accommodation's Reply
12 Jul 2024
Hi Tico, Thank you for your feedback! We're delighted you had a very good stay with us Best regards, The Management
M***d
icon-Business
Business
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9.4

/10

Reviewed 51 week(s) ago

Strategic location. Tried request for king bed in advance but no response from hotel. Anyhow, good stay for few nights.

1 people find it helpful

Accommodation's Reply
17 May 2024
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our strategic location and had a good stay with us. We sincerely apologize for not responding to your request for a king bed in advance. Your feedback is valuable to us, and we will address this issue with our team to ensure better communication in the future. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay next time. Best regards, The Management
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Martin G.
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Leisure
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9.7

/10

Reviewed 55 week(s) ago

Great location and hotel newly renovated, room comfort spacious and clean. They have a great snack bar so no need to include breakfast in booking if you are vegetarian (no vegetarian option on breakfast menu if it 's included in your stay).

3 people find it helpful

Accommodation's Reply
01 Apr 2024
Hi Martin G, Thank you for your feedback! We're delighted to hear you enjoyed our newly renovated hotel and found the location convenient. We'll take your suggestion regarding breakfast options into consideration to enhance our guest experience. We look forward to welcoming you again soon! Best regards, The Management
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Maya S. D.
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8.4

/10

Reviewed 60 week(s) ago

Harga cukup mahal, dengan fasilitas, sarapan berdasarkan pesanan, salad tidak fresh.

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Accommodation's Reply
03 Mar 2024
Hi Maya Sari Dewi, We are very sorry to hear that you feel our prices are quite expensive and that you are not satisfied with the facilities we provide and the quality of breakfast. We always try to provide the best service to our guests, including providing fresh and high quality food. We will promptly investigate the issue you mentioned and make any necessary improvements to make your experience at our hotel better in the future. Thank you for your feedback and hope you will give us a chance to improve your impression.
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Nadia Tjokro Hadikusumo
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8.5

/10

Reviewed 60 week(s) ago

Stayed 4 nights and the breakfast menu were the same options everyday. So I guess, it's better to book with no breakfast.

1 people find it helpful

Accommodation's Reply
21 Mar 2024
Hi Nadia, Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience caused by the repetitiveness of our breakfast menu during your visit. Your comments are invaluable to us as they allow us to identify areas where we can improve and enhance our guests' experience. Rest assured, we have taken note of your concerns and will work diligently to introduce more variety into our breakfast offerings to better accommodate the preferences of our guests. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, allowing us the chance to exceed your expectations. Warm regards, The Management
Rara L.
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9.7

/10

Reviewed 62 week(s) ago

The hotel has the best room and comfy bedding. The receptionist is very friendly and try his best to accommodate my needs. I would love to come here again because of the ambiance, cleanliness, friendly and helpful staff.

1 people find it helpful

Accommodation's Reply
19 Feb 2024
Hi Farah, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon! Best regards, The Management
Pimpraveena W.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 68 week(s) ago

โรงแรมใหม่และสะอาดมาก ของใช้ต่างๆดีมาก ชอบสบู่เหลวอาบน้ำมาก ถ้ามีขายข้างนอกจะซื้อเลย พนักงานบริการดี ไม่ต้องคิดเยอะ กดจองเลย

2 people find it helpful

DS Mohd N. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 84 week(s) ago

The waiter at the cate are friendly and helpful.

1 people find it helpful

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