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Eastern & Oriental Hotel

Name: Eastern & Oriental Hotel
Address: 10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200, 10, Lebuh Farquhar, Penang, 10200, Malaysia
Rating: 8.9

Hotels

No. 10 in Luxury Hotel in Penang

8.8

/10

Very Good

97 reviews

What Guests Say About Their Stay

budi s.

10.0

/ 10

I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.

In the Area

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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Eastern And Oriental Hotel Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Eastern & Oriental Hotel

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What's around Eastern & Oriental Hotel

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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Discover More About Eastern & Oriental Hotel

note: hotel was previously named Eastern And Oriental Hotel

Location

Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown.

About Eastern & Oriental Hotel

Whether you are planning an event or other special occasions, Eastern & Oriental Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Eastern & Oriental Hotel.

Eastern & Oriental Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Eastern & Oriental Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Eastern & Oriental Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Eastern & Oriental Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Eastern & Oriental Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Eastern & Oriental Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eastern & Oriental Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Eastern & Oriental Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eastern & Oriental Hotel.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Bellhop
Concierge
Money changer
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Porter
Tours
Wedding service

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe
Hot breakfast
Poolside bar
Vegetarian meal

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Transportation

Airport transfer
Area shuttle
Beach shuttle
Bicycle rental
Bicycle storage
Car rental
Limited parking
Limo or town car service
Shopping center shuttle
Valet parking (surcharge)

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

Things to Do

Fitness center
Garden
Library
Massage
Outdoor pool
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible bathroom
Accessible parking
Accessible path of travel
Wheelchair accessible

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier

Kids and Pets

Babysitting
Babysitting with surcharge
Highchairs

Sports and Recreations

Billiard
Fitness center

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Eastern & Oriental Hotel	232
Number of floors in Eastern & Oriental Hotel	4
Another facilities in Eastern & Oriental Hotel	Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?

There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Eastern & Oriental Hotel?

The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Eastern & Oriental Hotel provide breakfast?

Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Eastern & Oriental Hotel

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (97)

8.8

Very Good

From 97 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about Eastern & Oriental Hotel

All

Surroundings (1)

Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Activity Option (1)

Check-in/out Time (1)

Ambiance (1)

Room Space (1)

Soundproof (1)

Bedroom (1)

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Traveler Reviews Eastern & Oriental Hotel

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Customer reviews

DaDä L.

10.0

/10

Reviewed 47 week(s) ago

So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100 % refreshing vibes on this trip. Definetely will come back to stay! 🥰😍💜💛🧡💚❤💙.

1 people find it helpful

W***y

Leisure

10.0

/10

Reviewed 49 week(s) ago

Friendly staff, great for those who want to staycation. Recommended!

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Ruby L.

9.4

/10

Reviewed 68 week(s) ago

The room was as advertised. It was very clean, however, there were only 2 bottles of water on arrival. It was the Christmas season and there was hardly any Christmas carols or music in the foyer area during our stay. The fans in the swimming pool area were removed and it can be stifling at times with the humid weather without the fans. The ceiling was not repaired properly and it does not look like a 5 star hotel in the pool area. A bit disappointed for the price we paid. The breakfast spread was excellent.

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Ling C. H.

9.0

/10

Reviewed 79 week(s) ago

Staff service is good. Awesome breakfast spread. Room hygiene not well maintained, sticky floor.

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Bernard L. L.

9.7

/10

Reviewed 127 week(s) ago

If it's a ten, I'll give it a nine and the breakfast is very delicious and there are many kinds of choices, the dinner is hard to tell, the menu is delicious, everything is delicious and the room is very big and the bathroom is super big and the lights are very bright and the service is very fast and responsive, the hotel is already reaching 130 years, but the maintenance is very well maintained and the only hotel which is only 50 meters away from the beach, seems clean and peaceful.

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1 people find it helpful

Rizkita A. M.

8.5

/10

Reviewed 131 week(s) ago

It 's a pleasant stay for us. The spacious room and also the beautiful view. The room has beautiful colonial design with high quality amenities. Good view from the balcony is very relaxing too. Really worth the price and can't wait for another stay!

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Amanina N.

8.5

/10

Reviewed 144 week(s) ago

Layanan baik, bilik selesa, katil empuk, memang terbaik

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hanimripaee

9.7

/10

Reviewed 161 week(s) ago

They make up my room and refill the water everytime I go out. Great hospitality. Willcome again.

1 people find it helpful

Izzah H. B. A. R.

9.7

/10

Reviewed 169 week(s) ago

Their service was really excellent. The ambience of the hotel also excellent. Their breakfast 💯 chef kiss. Obviously I'll come again for my next short vacation.

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Nur F. B. I.

9.7

/10

Reviewed 172 week(s) ago

The hotel and its surrounding is so beautiful. The staff is very helpful and nice. The food is also good and have many selection.

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Heng K. L.

9.7

/10

Reviewed 239 week(s) ago

Service is very good, very top level. Room very spacious with high ceiling. Very big bathroom as well. Nice half Seaview and half city view.

1 people find it helpful

Zuraimah C.

Family

10.0

/10

Reviewed 269 week(s) ago

The hotel is great. The house is well kept, a great breakfast.

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Magdahlena

Family

10.0

/10

Reviewed 281 week(s) ago

the location is very close to the beach, the staff are very kind friendly, and can speak english fluently. The hotel is clean and well-maintained. very memorable with the haritage building. Making it a very memorable vacation.

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1 people find it helpful

Ritika B.

Romantic

10.0

/10

Reviewed 290 week(s) ago

We stayed at E&O - Victory Annexe for 3 nights, it was a very comfortable experience. The room was classic and comfortable with a great view of the sea and a spacious bathroom. When we first checked in we were assigned a room on the 7th floor with a partial view of the sea. Upon request for a sea facing room, the hotel staff was kind enough to find one for us that had just become available on the 9th floor. While we waited for the room the staff was very helpful and guided us to the restaurant for some complimentary tea and coffee. The check in experience was great. Their infinity pool is amazing! Can have a nice leisurely afternoon by the pool with some drinks and snacks. overall a great experience, the heritage and colonial charm of the hotel definitely adds to the whole experience! The location is closeby to all popular locations in George Town. would definitely recommend this hotel to friends and family and come back here ourselves.

1 people find it helpful

Andrew K.

9.7

/10

Reviewed 307 week(s) ago

We have visited the E & O hotel at least 7 times over the last 5 years each time staying in the Victory Annex. It has always been a luxury and relaxing treat. Sadly it is starting to lose its character. Sadly we were left a little underwhelmed by our recent visit late May 2019. The location is still great, the staff are all still fantastic and we still had a really relaxing stay. But, the things that once made the hotel stand above the others such as the enjoyable 'chaos' of the complimentary cocktail hour and complimentary teas and coffees offered by the Planters lounge have gone. Simple things that made the stay exceptional rather than average have vanished. The management tell us that it is due to the refurbishment of the older heritage wing, but seems more like a cost cutting exercise that will sadly deter the regular clientele from returning. Looks like we we need to find another location to enjoy Penang.

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Magda C.

Family

9.4

/10

Reviewed 319 week(s) ago

I had a pleasant time in the hotel with my family, the hotel is very beautiful and very rich in heritage, would definitely come back again!

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farley h. t.

Family

9.4

/10

Reviewed 331 week(s) ago

One of the best classic hotel in penang. Worth the money. Whole family enjoy this stay here. Food is excellent. Clean and nice. Swimming pool is fun. Nice view. Bathtub wow wow. Surely will be back for this property. A+

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Jayanarth J.

9.7

/10

Reviewed 344 week(s) ago

One of the best hotels in Penang hands down. The valet parking staff so helpful The check in so smooth The infinity pool, wow.

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Hudataylor

Romantic

9.7

/10

Reviewed 345 week(s) ago

It was not a plan journey. We both tired from 3 week holiday in England with kids and in law. With jet lag and emergency call to visit a family in Penang Hospital, we decided to drive when all good time to fly ticket not available due to long weekend. With all that we decided to stay at E&O again after such a long time after our honeymoon 13yrs ago there. Its was brilliant and the best decision we make that weekend, we been upgrade and the staff was amazing as we remembered and surely its bring back the best honeymoon memories. We check in and never leave the hotel until we check out, all you want from Penang is there. E& O is what Penang is. Classy, historic, warm welcome, home, exclusive, luxury, comfort, love, scenic, peace of mind and its life.

1 people find it helpful

Zuraimah C.

Family

10.0

/10

Reviewed 345 week(s) ago

The staff is very friendly, the room was very clean and large, the breakfast was great and tasty.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.