Family Suite Sunrise Gurney Penang

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

• Late check-in fee: MYR 20 for check-in between 10:30 PM and 3:00 AM
• A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MYR 500.0 per stay
• A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property is professionally cleaned

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

The following facilities or services will be unavailable from September 10 2024 to November 15 2024 (dates subject to change):

• Swimming pool

Hotel only accepts guests with minimum age of 18