Hotel Austin Paradise @ Pulai Utama

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8.3

/10

Very Good

60 reviews

What Guests Say About Their Stay

Zhang S. L.
9.7
/ 10
Clean room, good location and good service
In the Area
See Map
No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300
Near recreation spot
Pulai Springs Country Club
1.57 km
University of Technology, Malaysia
2.08 km
U Mall
272 m

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Austin Paradise @ Pulai Utama is located in area / city Pulai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Austin Paradise @ Pulai Utama

Discover More Places
No 75, 77 & 79, Jalan Pulai 7, Taman Pulai Utama, Pulai, Johor Bahru, Johor, Malaysia, 81300
Near recreation spot

Nearby Places

U Mall
Shop & Gifts
272 m
V01 UTM
Education
916 m
Regenic Clinic & Surgery 瑞晶诊所
Public Service
5.81 km

Popular in the Area

Entertainment/Attraction

Pulai Springs Country Club
1.57 km

Others

University of Technology, Malaysia
2.08 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Hotel Austin Paradise @ Pulai Utama

Location


Hotel Austin Paradise @ Pulai Utama is located in area / city Pulai.

About Hotel Austin Paradise @ Pulai Utama

Have fun with various entertaining facilities for you and the whole family at Hotel Austin Paradise @ Pulai Utama, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Austin Paradise @ Pulai Utama is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Austin Paradise @ Pulai Utama.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Austin Paradise @ Pulai Utama is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Austin Paradise @ Pulai Utama is the right place to stay.

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All facilities in Hotel Austin Paradise @ Pulai Utama

Common Space
Lobby
Exterior
Bedroom
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Mobile
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Austin Paradise @ Pulai Utama

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book

Additional Policy

Superior Single (10.10 Superior Single Guaranteed Free Upgrade to Superior Deluxe Room, Only booking made from 1st - 10th October 2020)

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
1.57 km
Popular in the Area
Pulai Springs Country Club, University of Technology, Malaysia
Available rooms at Hotel Austin Paradise @ Pulai Utama
40
Number of floors in Hotel Austin Paradise @ Pulai Utama
2
Another facilities in Hotel Austin Paradise @ Pulai Utama
Early check-in, Late check-out, WiFi in public area, Family room, Heater
Nearby point of interest
U Mall, V01 UTM, Regenic Clinic & Surgery 瑞晶诊所

Frequently asked question in Hotel Austin Paradise @ Pulai Utama

What are available facilities at Hotel Austin Paradise @ Pulai Utama?
There are top facilites at Hotel Austin Paradise @ Pulai Utama such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Austin Paradise @ Pulai Utama?
The standard check-in time at Hotel Austin Paradise @ Pulai Utama is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Austin Paradise @ Pulai Utama

8.3
Very Good

From 60 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Hotel Austin Paradise @ Pulai Utama

Number of reviews per page
20
40

Customer reviews

Rusmiyati
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 23 week(s) ago

Staff makes me wait more than 30minutes. They said didn't receive my booking. I told them that never happened in my life before. I already paid and receive the booking ID but they just lazy to check. I show them the email booking ID and traveloka apps that showing already book the room and paid but the guy keep on saying don't have. I tell him to check the booking ID but they just being lazy and ask me to pay again book another room. After a while he check the paper itenary booking and I saw 1 of the paper have my booking. He said let me check again. Is obvious the name and booking ID is there have my name and exactly the same like my booking ID yet still wasting my time to wait. Seriously won't never go to that hotel ever again. Room okay clean but no soundproof
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NOORRAZZLINA B. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

Hotel bersih dan selesa....staff terbaik

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Cheah R. G.
icon-origin-TRAVELOKA

8.9

/10

Reviewed 157 week(s) ago

Abit noisy at night sometimes till 1am in the morning, glass type bathroom, suitable for short stay only.

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Safiza u.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 277 week(s) ago

Room is too small even for 2 person..not suitable for family or friend to stay togas because they use glasses door for the toilet..

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Syahadah R. A.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 293 week(s) ago

Actually the hotel is so good, but one night I quite surprised when there’s a cockroach inside the room, how could it happened? But the cleaning service staff was very honest, when my little brother forgot the wallet during checkout he kept it on the receptionist.

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Suzannie a. G. K.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 310 week(s) ago

This hotel is suitable for a short period of staying.

1 people find it helpful

Samsuryadi
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 314 week(s) ago

A pleasant experience guards the hotel. The concierge serves friendly and communicative. The hotel can be used as an alternative in Skudai.
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Dedy H. B. W.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 316 week(s) ago

The room is clean, and the hotel is close to everywhere for eating. The only problem is that the acoustical barrier on the wall is not good enough to block noise from the street.

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Kusrini R.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 328 week(s) ago

The place is clean ... comfortable ... friendly staff ... close to dining ... close to Aeron mall and close to UTM ... only grap is 7 ringgit
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Fikri A.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 329 week(s) ago

Good, but a little noisy outside the hotel.
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ALFI SYAHRIZA
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 345 week(s) ago

The rooms are clean and nice, the bathrooms are clean. Good service for guests and strategic hotel location near culinary and shopping centers.
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Nuraisha samad
icon-Family
Family
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8.5

/10

Reviewed 368 week(s) ago

Comfortable. Strategic place, easy to find food. Near with shopping mall.

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Zhang S. L.
icon-Shopping and Culinary
Shopping and Culinary
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9.7

/10

Reviewed 380 week(s) ago

Clean room, good location and good service

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Syahmardan Syahmardan
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 381 week(s) ago

Nice service and I love it!

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ZULAI D. B. A. G.
icon-Family
Family
icon-origin-TRAVELOKA

6.3

/10

Reviewed 387 week(s) ago

Room is cramped, not worth the price.
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Juraini I.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 396 week(s) ago

It's just okay for short stay...

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Djhorgi H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 428 week(s) ago

Lovely place to stay for a couple of days

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