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Hotel Royal Kuala Lumpur

Name: Hotel Royal Kuala Lumpur
Address: Jalan Walter Grenier, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, Jalan Walter Grenier, Kuala Lumpur, 55100, Malaysia
Rating: 8.7

Hotels

8.7

/10

Very Good

2,716 reviews

What Guests Say About Their Stay

Room Space (31)

Distance To City Center (27)

Bedroom (27)

Staff Friendliness (25)

Monita N.

9.7

/ 10

This is is perfect for family getaway. Me and my mom really love the service and the location is very awesome. It’s near the Pavilion Mall and Sungei Wang Mall

Jeannifer J.

9.7

/ 10

The location is so accessible, not far from alor & near to pavilion. And the price this hotel offer is quite nice. The room is clean & the staffs are nice too.

Yogendran D.

10.0

/ 10

It was great. I had great assistance from Puan Lisa Leang the housekeeper and the Duty Manager Mr Lim. It was good. I stayed at room 2004. it had great views. Accommodation was super.

Ahmad F. D.

9.7

/ 10

The location superb! Near to everything. Room very clean, spacious. And love room smell. Only 100 m from bukit bintang monorail station. Shower so awesome and internet speed so fast.

Diantini R.

9.0

/ 10

My favorite hotel in KL. Located in Bukit Bintang across to Sungai Whang .It's very easy to reach from KL Sentral;you may take Monorail if you have light baggage or MRT if you have medium or large baggage

In the Area

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Jalan Walter Grenier, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Hotel Royal Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Royal Kuala Lumpur

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What's around Hotel Royal Kuala Lumpur

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Jalan Walter Grenier, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Discover More About Hotel Royal Kuala Lumpur

Location

Hotel Royal Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

About Hotel Royal Kuala Lumpur

From business event to corporate gathering, Hotel Royal Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Royal Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Royal Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Royal Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Royal Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Royal Kuala Lumpur.

All facilities in Hotel Royal Kuala Lumpur

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Banquet
Connecting rooms
Heater
Non-smoking room
Swimming pool
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Buffet breakfast

Things to Do

Children play area
Fitness center
Indoor pool
Steam room

Transportation

Limo or town car service
Valet parking

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Meeting facilities

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Royal Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Royal Kuala Lumpur	285
Number of floors in Hotel Royal Kuala Lumpur	20
Another facilities in Hotel Royal Kuala Lumpur	Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Hotel Royal Kuala Lumpur

What are available facilities at Hotel Royal Kuala Lumpur?

There are top facilites at Hotel Royal Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Royal Kuala Lumpur?

The standard check-in time at Hotel Royal Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Royal Kuala Lumpur provide breakfast?

Yes, Hotel Royal Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Royal Kuala Lumpur

Overall Ratings & Reviews Hotel Royal Kuala Lumpur

Traveloka (2,716)

8.7

Very Good

From 2,716 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.0

Location

9.1

Service and Facilites

8.6

People often mention about Hotel Royal Kuala Lumpur

All

Distance to City Center (23)

Room Space (22)

Surroundings (19)

Bedroom (19)

Bathroom (19)

Accessibility (18)

Staff Friendliness (17)

Hotel Area (16)

Taste (15)

Wifi (14)

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Traveler Reviews Hotel Royal Kuala Lumpur

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Customer reviews

K***a

8.2

/10

Reviewed 4 week(s) ago

The room leaked, the toilet door was flooded, I asked to change rooms, just fix it, then it flooded again, I stayed there for 3 nights, I slipped in the night and wanted to pee, room number 1101

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Accommodation's Reply

10 Mar 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comfort and safety are very important to us, and we regret that we did not meet your expectations. Please know that we take your feedback seriously, and our team is already looking into this issue to ensure it does not happen again. We truly appreciate your patience and hope to have the opportunity to provide you with a much better experience in the future. The Management Hotel Royal Kuala Lumpur

Robert I. M.

Leisure

8.8

/10

Reviewed 5 week(s) ago

A few months ago it was not very attractive because the hotel was old and not upgraded, but now it is quite good, especially the towels which are new, they used to have holes because they were old and there are many new staff who are friendly and nice.

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2 people find it helpful

Accommodation's Reply

28 Feb 2025

Dear Mr. Robert I. M, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We sincerely appreciate your honest review and are glad to hear that you’ve noticed the enhancements we’ve made. Our team has been diligently working to upgrade our facilities, including refreshing our linens, to provide a more comfortable stay for our guests. It’s also wonderful to know that our new team members left a positive impression. Delivering warm and friendly service is our top priority. We look forward to welcoming you back soon for an even better experience. The Management Hotel Royal Kuala Lumpur

i***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

This hotel is close to all tourist attractions in KL. Across the street, there is Sungei Wang Plaza and Lot 10, a hop-on terminal, an MRT station, just 5 minutes to Pavilion, and only 10 minutes' walk to Alor Street. The hotel isn't new, but the interior is comfortable. I booked a family room, and the bathroom is very spacious and clean, and seems to have been recently renovated. There are large and small towels, soap, shampoo, lotion, a sewing kit, slippers—everything you need. They even provide an iron and ironing board in the room, a deposit box, and a body scale (maybe for weighing luggage). Check-in and check-out were very quick, and the staff was friendly. The breakfast is simple, but I think it tastes great (perfect for me). They offer some Malaysian dishes, porridge, sausage potatoes, boiled noodles, various types of bread, salads, juices, and cereals. It's perfect for a family breakfast before continuing with the day's activities.

3 people find it helpful

Accommodation's Reply

04 Feb 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We are so glad to hear, that you enjoyed our convenient location and found the family room comfortable and well-equipped. We’re also pleased to know that, the breakfast offerings were to your liking and served as a great start to your day. It’s wonderful to hear that, our team made a positive impression with their friendly service, and we’re glad the check-in and check-out process was smooth for you. We appreciate your feedback and hope to welcome you and your family back soon for another enjoyable stay. Best Regards, The Management Hotel Royal Kuala Lumpur

D***i

Leisure

8.7

/10

Reviewed 8 week(s) ago

Close to everywhere, lots of snack choices

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1 people find it helpful

Accommodation's Reply

04 Feb 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're glad to hear that, you enjoyed our convenient location and the variety of snack options available. We hope to welcome you back soon for another great stay. Best Regards, The Management Hotel Royal Kuala Lumpur

Muhammad I. P.

6.8

/10

Reviewed 9 week(s) ago

The room is nice, the facilities are complete, there is an iron, hairdryer, and complete toiletries. Basic food and after checking out on January 28, 2025, I left my luggage at the receptionist, when I came to pick it up, it turned out that my luggage was taken by another guest, the information from the hotel staff was that the guest took it himself. so I had to wait almost 2 hours to get my luggage back. thankfully my flight was still long so I could wait. THE HOTEL SHOULD NOT ALLOW GUESTS TO TAKE THEIR LUGGAGE BY THEMSELVES SO THAT THERE ARE NO CASES OF LOST LUGGAGE BY OTHER GUESTS, AND THE HOTEL STANDARDS SHOULD ALSO CHECK THE MATCHING OF THE BAG AND STORE TAG. hopefully this can be a material for improvement by the hotel. thank you.

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1 people find it helpful

Accommodation's Reply

04 Feb 2025

Dear Mr. Muhammad I. P., Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're delighted to hear that you were satisfied with the room, facilities, and amenities during your stay. However, we sincerely apologize for the inconvenience you experienced regarding your luggage after check-out. We completely understand how frustrating this situation must have been, and we appreciate your patience in waiting for your luggage to be returned. We take your comments seriously and will review our procedures to ensure that such incidents do not happen again. We look forward to welcoming you back in the future for a seamless experience. Best Regards, The Management Hotel Royal Kuala Lumpur

R***i

Leisure

9.7

/10

Reviewed 9 week(s) ago

Hotel staff at check-in were not friendly, no smile. Rooms are clean and comfortable. Super strategic location 👍👍👍.

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Accommodation's Reply

30 Jan 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We're glad to hear that, you found our rooms clean and comfortable and appreciated our strategic location. However, we're sorry to learn that your check-in experience did not meet expectations. Providing warm and friendly service is important to us, and we will address this with our team to ensure a more welcoming experience in the future. We appreciate your input and hope to have the opportunity to provide you with a better stay next time. Best Regards, The Management Hotel Royal Kuala Lumpur

R***i

Leisure

9.7

/10

Reviewed 9 week(s) ago

Hotel staff at check-in were not friendly, no smile. Rooms are clean and comfortable. Super strategic location 👍👍👍.

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Accommodation's Reply

30 Jan 2025

Alex

Medical

8.4

/10

Reviewed 10 week(s) ago

The hotel is in the city center, located behind lot 10 and across the Wang River..everywhere is close..clean and the staff is very helpful

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Accommodation's Reply

30 Jan 2025

Dear Mr. Alex, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We're delighted that, you enjoyed our central location and found it convenient for exploring the city. It's also great to hear that, you appreciated our clean accommodations and helpful staff. We truly value your kind words and hope to welcome you back for another great stay soon. Best Regards, The Management Hotel Royal Kuala Lumpur

Lidiawaty

7.7

/10

Reviewed 10 week(s) ago

The bathroom is not good, the water tap is very small and the drain in the bathroom doesn't drain the water

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1 people find it helpful

Accommodation's Reply

22 Jan 2025

Dear Ms. Lidiawaty, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with the bathroom during your stay. We understand how important these amenities are, and we will have our maintenance team investigate the water tap and drainage issues to ensure they are addressed promptly. We truly appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you back in the future. Best Regards, Norizan Yaacob General Manager Hotel Royal Kuala Lumpur

Zulfadhli H.

10.0

/10

Reviewed 11 week(s) ago

The room is very comfortable, clean and the service is very good. Very private and not noisy.

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Accommodation's Reply

20 Jan 2025

Dear Mr. Zulfadhli H, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed the comfort and cleanliness of the room, as well as the level of service provided. It’s wonderful to know that, you found the atmosphere private and peaceful. We truly appreciate your feedback and hope to welcome you back soon. Best Regards, Norizan Yaacob General Manager Hotel Royal Kuala Lumpur

bunga i.

9.4

/10

Reviewed 12 week(s) ago

I like to stay here. Close to everywhere and clean. Deposit 50 ringgit. 5 days 4 nights, deduct 40 ringgit.

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1 people find it helpful

Accommodation's Reply

14 Jan 2025

Dear Ms. Bunga I, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We're delighted to hear that, you enjoyed your stay and found our location convenient and our accommodations clean. Regarding the deposit, RM 40 was deducted for the tourism tax, which is a compulsory fee that we are required to collect We look forward to welcoming you back in the future for another great stay. Best Regards, Norizan Yaacob General Manager Hotel Royal Kuala Lumpur

A***n

6.8

/10

Reviewed 12 week(s) ago

Staff is not friendly. Room is not clean.

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Accommodation's Reply

10 Jan 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you experienced during your stay. We regret to hear that, our staff and room cleanliness did not meet your expectations. Please know that, we take such comments seriously and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide you with a better experience in the future. Best Regards, Norizan Yaacob General Manager Hotel Royal Kuala Lumpur

R***i

Leisure

8.5

/10

Reviewed 12 week(s) ago

I and my family really enjoy our stay at this hotel. It still has been renovated, because the carpet in the room is really clean. Location is perfect, near sungei wang and bukit bintang. Breakfast is very good with a lot of foods available.

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Accommodation's Reply

08 Jan 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience with us. We are thrilled to hear that, you and your family enjoyed your stay. We're glad you appreciated our clean and comfortable rooms, as well as our convenient location near Sungei Wang and Bukit Bintang. We're also delighted that, our breakfast selection met your expectations – we strive to offer a wide variety to satisfy all tastes. Your kind words about the renovations and cleanliness inspire us to continue improving for our guests. We truly value your feedback and look forward to welcoming you and your family back for another memorable stay in the future. Best Regards, Norizan Yaacob General Manager Hotel Royal Kuala Lumpur

D***y

Leisure

9.7

/10

Reviewed 13 week(s) ago

It was a pleasure to stay at this hotel. The hotel is clean and comfortable. The location is really strategic. You can go anywhere just by walking a little. But if you take Grab, it is not recommended because the area is congested

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Accommodation's Reply

02 Jan 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us and found our hotel clean, comfortable, and conveniently located. We truly appreciate you pointing out the walkability of the area—it's one of the many reasons our guests love staying here. We also understand your note about using Grab, as the area can sometimes get congested. We hope this didn’t cause too much inconvenience, and we’d love to welcome you back again soon! Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

E***a

Staycation

10.0

/10

Reviewed 13 week(s) ago

Looking for food nearby, go to Plaza Sungei Wang just cross over, go to Pavilion Tinggl on foot

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Accommodation's Reply

02 Jan 2025

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're glad you found great food options nearby. Plaza Sungei Wang and Pavilion are indeed within walking distance, and we're happy to hear you had the opportunity to explore the area. We hope you had a wonderful time and look forward to welcoming you back soon. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Tjondro W. S.

Leisure

9.4

/10

Reviewed 13 week(s) ago

Clean hotel, friendly staff, close to everywhere, lots of culinary choices

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Accommodation's Reply

02 Jan 2025

Dear Mr. Tjondro Wibowo Sutanto, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words. We're thrilled to hear that, you enjoyed our clean facilities, friendly staff, and convenient location. It's great to know that you had plenty of culinary options nearby. We can't wait to welcome you back for another wonderful stay. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

P***a

Leisure

9.4

/10

Reviewed 16 week(s) ago

Location is very near to shopping centres and mall, which is good for me. I don't recommend to book here if you want tranquility

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Accommodation's Reply

14 Dec 2024

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location convenient and close to shopping centers and malls. We also appreciate your honesty regarding the tranquility aspect. Our hotel is situated in a vibrant area, which may not offer the quietness some guests may prefer, but we’re happy that it met your needs. We hope to welcome you again in the future, and please feel free to reach out if you have any specific preferences for your next stay. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Ronny H.

8.5

/10

Reviewed 17 week(s) ago

very comfortable and good price good location

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1 people find it helpful

Accommodation's Reply

10 Dec 2024

Dear Mr. Ronny H, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words. We're thrilled to hear that you found our place comfortable, well-priced, and in a great location. It's always wonderful to know that our guests enjoyed their stay. We look forward to welcoming you back soon. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

M***n

Staycation

8.7

/10

Reviewed 19 week(s) ago

staff was great, location is great, price ok, just the food a bit regular, maybe try some variation or upgrade food taste. no need fancy, perhaps something simple but taste better

1 people find it helpful

Accommodation's Reply

22 Nov 2024

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're so pleased to hear that you enjoyed our staff and the great location. We also appreciate your honest feedback about the food. We're always looking for ways to improve, and we'll definitely take your suggestion into consideration to enhance the flavor and variety of our menu. Your input is invaluable, and we hope to welcome you back soon with an even better dining experience. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Fadil B.

Business

10.0

/10

Reviewed 21 week(s) ago

Very nice. Best location for any activity. I love this hotel

1 people find it helpful

Accommodation's Reply

11 Nov 2024

Dear Mr. Fadil B, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words. We're thrilled to hear that, you enjoyed the location and had a great experience with us. We truly appreciate your feedback and hope to welcome you back to our hotel soon. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.