JW Marriott Kuala Lumpur

Hotels
8.9
/10

Very Good

1,048 reviews

What Guests Say About Their Stay

Staff Friendliness (59)
Distance To City Center (55)
Room Space (55)
Bedroom (54)
Elvine M. H.
10.0
/ 10
Accommodation, staff, location, food, view and much much more. The staff are attentive and gracious, and especially thank you so much for the birthday cake delivered to our room. We can’t wait to go back for another visit. Best hotel we’ve ever stayed at.
In the Area
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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JW Marriott Kuala Lumpur

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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby JW Marriott Kuala Lumpur
Exterior 2 JW Marriott Kuala Lumpur

Discover More About JW Marriott Kuala Lumpur

Hotel Overview

Introduction to JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur is a luxurious 5-star hotel renowned for its elegant design and outstanding service. Boasting 738 well-appointed rooms and suites, it caters to both leisure and business travellers. Strategically located, the hotel provides convenient access to major attractions and an extensive range of amenities.

Location of JW Marriott Kuala Lumpur

Situated at 183, Jalan Bukit Bintang, in the heart of Kuala Lumpur’s vibrant district, this 5 stars hotel offers an ideal location for visitors. With top shopping malls, renowned restaurants, entertainment hubs, and the central business district nearby, it serves as a perfect base for exploring the city.

Room Options and Pricing

Types of Rooms Available at JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur offers a diverse selection of rooms and suites designed to cater to different guest preferences. The hotel provides Superior, Deluxe, and Executive Deluxe with either King or Twin beds. For travellers with mobility issues, the hotel offers designated accessible rooms, including the Superior King and Club Executive King.

Guests seeking exclusive experiences can opt for Club Executive rooms with lounge access or Cabana Poolside rooms, which offer a relaxing poolside setting. For a more spacious stay, the hotel features Studio, Junior, One-Bedroom, and Two-Bedroom Suites, each offering elevated luxury. The VIP, Chairman, and Presidential Suites provide the ultimate indulgence with expansive layouts and premium amenities.

What is the Price Range for Rooms at JW Marriott Kuala Lumpur?

Room prices at JW Marriott KL vary depending on the type of accommodation and the time of booking. Special offers or promotions may also influence the pricing, with discounts available during off-peak periods.

Are there Special Offers or Packages Available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers exclusive packages, including special rates for long stay and discount for dining. For Marriott Bonvoy members, the hotel prepare exclusive rates, earn points for free nights, enjoy complimentary Wi-Fi, and benefit from mobile check-in for a seamless stay.

Amenities and Services

What Amenities Does JW Marriott Kuala Lumpur Offer?

Guests at JW Marriott Kuala Lumpur can enjoy a comprehensive range of amenities designed to enhance their stay. The hotel boasts a fully-equipped fitness centre, an outdoor pool, and a rejuvenating spa offering various treatments. Business travellers will appreciate the state-of-the-art meeting facilities, while families can make use of the kids' club. Additionally, complimentary Wi-Fi, valet parking, and concierge services.

Dining Options at JW Marriott Kuala Lumpur

There is Shook! offers a cutting-edge international dining experience with unique flavors from Bukit Bintang and around the world. The hotel also has Luk Yu Tea House that serves authentic Chinese cuisine, featuring Hong Kong dim sum and classic Cantonese and Chaozhou specialties. 

For a more intimate and swanky setting, The Alchemy showcases gin botanicals and the one-of-a-kind New Yorker Afternoon Tea. Additionally, Shanghai Restaurant, led by Master Chef Wong, is a celebrated Shanghainese dining spot and proudly holds the title of a MICHELIN Selected restaurant.

Does JW Marriott Kuala Lumpur Offer Any Unique or Luxury Services?

For guests desiring an extra touch of luxury, JW Marriott Kuala Lumpur provides personalized services, including 24-hour butler service and private limousine car transfers. Additionally, the hotel offers turndown service, ensuring a comfortable and relaxing atmosphere for guests to unwind before bed.

Location and Nearby Attractions

Major Landmarks Near JW Marriott Kuala Lumpur

  1. Pavilion Kuala Lumpur

    : A luxury shopping mall offering a variety of high-end brands, dining options, and entertainment facilities, located just a short walk from the hotel.
  2. Petronas Twin Towers

    : The iconic twin skyscrapers of Kuala Lumpur, offering observation decks with stunning views of the city skyline, a must-visit for tourists.
  3. Bukit Bintang

    : Known for its lively atmosphere, this shopping and entertainment district is home to numerous malls, restaurants, and nightlife venues.
  4. KLCC Park

    : A beautifully landscaped park surrounding the Petronas Twin Towers, perfect for a relaxing walk or picnic.
  5. Chinatown

    : A bustling area known for its vibrant markets, street food, and cultural heritage, offering a glimpse into Kuala Lumpur's history.

What Are the Transportation Options to JW Marriott Kuala Lumpur?

The nearby Bukit Bintang Monorail Station provides quick access to other parts of the city. On the other hand, taxis and ride-hailing services are readily available, and the hotel offers private car services for a more comfortable journey. Guests can take a walk to some malls and major attractions nearby too.

How Far is JW Marriott Kuala Lumpur from the Airport or Train Station?

The hotel is about 50 kilometres from Kuala Lumpur International Airport (KLIA), roughly a 45-minute drive depending on traffic. Sultan Abdul Aziz Shah Airport is closer, located just 25 kilometres away. For those arriving by train, Kuala Lumpur Sentral station—where major train lines converge—is only a 10-minute drive, ensuring convenient access.

Guest Experience

How is the Overall Guest Experience at JW Marriott Kuala Lumpur?

According to the guest’s review on Traveloka, many guests comment that JW Marriott Kuala Lumpur offers a prime location with easy access to shopping centres and attractions. The staff are generally friendly and accommodating, ensuring a comfortable stay. Guests appreciate the clean rooms, excellent breakfast options, and relaxing leisure facilities. However, some experienced slow service, maintenance issues, and inconvenient parking access. While it provides a luxurious stay, improvements in efficiency and facility upkeep would enhance the overall experience.

Is JW Marriott Kuala Lumpur Suitable for Families?

JW Marriott Kuala Lumpur is an excellent choice for families. Beside spacious family-friendly rooms, the hotel has special facilities for children such as the kids’ club, kids pool, and baby cot. Babysitting service also available upon request with surcharge. Meanwhile, there are few family and children friendly activity spots nearby such as Times Square Theme Park, Sunway Lagoon Theme Park, and KLCC Park. 

Is JW Marriott Kuala Lumpur Pet-Friendly?

No, JW Marriott Kuala Lumpur does not accommodate pets, as the hotel’s policy is to maintain a pet-free environment.

Accessibility

Is JW Marriott Kuala Lumpur Wheelchair Accessible?

Yes, JW Marriott Kuala Lumpur is wheelchair accessible

What Accessible Features Does JW Marriott Kuala Lumpur Provide?

The hotel offers on-site van-accessible parking, elevators, and step-free access to key areas such as the business centre, fitness centre, to restaurants. Meanwhile, guest rooms are designed with accessibility in mind as well, featuring mobility-friendly layouts, lowered electrical outlets, wheelchair-height toilets, lever-handle doors, electronic room keys, and enhanced security measures like deadbolts, safety chains, and self-closing doors.

Nearby Dining Options

Restaurants or Cafes Near JW Marriott Kuala Lumpur

  1. Lazeez Arabic Restaurant and Grill – 148, Jln Bukit Bintang, 55100

  2. 佐敦冰室 Jordan Hong Kong Restaurant – 107. 00, Lot 1, 168, Jln Bukit Bintang, Bukit Bintang, 55100

  3. Jalan Alor Night Food Court – Jalan Alor, Bukit Bintang, 50200

  4. MeatMore

    – Next to Gold3 Boutique Hotel, Lot B2, B3, B4, 1st Floor, Fahrenheit88 Block B, 179, Jln Bukit Bintang, Bukit Bintang, 55100
  5. Feeka Coffee Roasters – 19, Jln Mesui, Bukit Bintang, 50200

Nearby Activities and Entertainment

What Activities Can You Enjoy Near JW Marriott Kuala Lumpur?

  1. Strolling Through Jalan Alor

    – A bustling street famous for its lively night market and an incredible variety of street food, from Malay specialities to Chinese delicacies.
  2. Shopping at Suria KLCC

    – A premier shopping destination featuring top international brands, located at the base of the iconic Petronas Towers.
  3. Admiring the Views from Kuala Lumpur Tower (Menara KL)

    – A towering landmark with an observation deck offering breathtaking panoramic views of the city skyline.
  4. Discovering Marine Wonders at Aquaria KLCC

    – A fascinating underwater aquarium showcasing diverse marine life from across the globe, conveniently located near KLCC Park.
  5. Exploring Thean Hou Temple

    – A stunning Chinese temple known for its intricate architecture and serene atmosphere, offering spectacular views over Kuala Lumpur.

Are There Any Popular Events or Festivals Near JW Marriott Kuala Lumpur?

Bukit Bintang buzzes with energy throughout the year, hosting a variety of vibrant events and festivals. During Chinese New Year and Hari Raya Aidilfitri, the streets dazzle with festive lights, cultural performances, and lively markets. Merdeka Day (Independence Day) brings grand parades and spectacular street performances, filling the area with patriotic spirit. Beyond national celebrations, the district’s shopping malls frequently showcase fashion shows, food festivals, and holiday-themed events, ensuring there’s always something exciting happening.

Local Insider Recommendations

Hidden Gems Near JW Marriott Kuala Lumpur

  1. Kasturi Walk

    – A hidden gem near Petaling Street, this lively market is perfect for discovering local handicrafts, souvenirs, and traditional snacks.
  2. Taman Eko Rimba KL

    – A lush urban forest reserve featuring a scenic canopy walk, offering a peaceful retreat in the heart of the city.
  3. Sin Sze Si Ya Temple

    – The oldest Taoist temple in Kuala Lumpur, renowned for its intricate architecture and deep cultural significance.
  4. Rumah Penghulu Abu Seman

    – A beautifully preserved traditional Malay house in Bukit Bintang, providing insight into Malaysia’s rich heritage and architectural legacy.
  5. Heli Lounge Bar

    – A unique rooftop bar set on an active helipad, offering breathtaking 360-degree views of the Kuala Lumpur skyline, especially mesmerising at sunset.

Best Local Experiences Near JW Marriott Kuala Lumpur

For an authentic experience, visitors can take a walking tour of Chinatown, sample local delicacies on Jalan Alor. For another local experience, visit Merdeka Square to learn about Malaysia’s history.

Where to Shop Near JW Marriott Kuala Lumpur?

  1. Pavilion Kuala Lumpur –

    168 Jalan Bukit Bintang, 55100
  2. Fahrenheit 88 –

    179 Jalan Bukit Bintang, 55100
  3. The Exchange TRX

    – Persiaran TRX, Tun Razak Exchange, 55188
  4. Lot 10 Shopping Centre –

    50 Jalan Sultan Ismail, 50250
  5. Plaza Low Yat – 7, Jalan Bintang 55100

Best Times to Visit

What Are the Best Times to Stay at JW Marriott Kuala Lumpur to Avoid Crowds?

The best times to visit JW Marriott Kuala Lumpur are during the off-peak seasons, typically from May to September. These are the time when the city is less crowded, and hotel rates may be lower.

Booking Information

How to Book a Room at JW Marriott Kuala Lumpur Online?

Many travellers come to visit the hotel’s website to book a room at JW Marriott Kuala Lumpur. On the other hand, you can also do your booking at platforms like Traveloka, where you can easily compare prices and secure your booking with just a few clicks.

You can easily find hotel recommendations similar to JW Marriott Kuala Lumpur in Traveloka, such as Ascott Kuala Lumpur, Pan Pacific Serviced Suites Kuala Lumpur, and Ascott Star KLCC. If you prefer accommodations near major attractions in Bukit Bintang, Traveloka allows you to filter options based on your preferences, including hotels near KLCC, hotels near KL Tower, and hotels near Aquaria KLCC. Looking to explore other vibrant areas in Kuala Lumpur? Consider checking out Sungai Buloh, Putra Jaya, and Petaling Jaya for more accommodation choices.

With Traveloka, not only can you book and manage your hotel reservations seamlessly, but you can also purchase flight tickets, arrange hotel transfers, and even secure attraction tickets for your travel destination. Plus, with every purchase, you’ll earn reward points that can be redeemed for exciting perks within the app!

All facilities in JW Marriott Kuala Lumpur

Swimming Pool JW Marriott Kuala Lumpur
Swimming Pool
Fitness Center JW Marriott Kuala Lumpur
Fitness Center
Common Space JW Marriott Kuala Lumpur
Common Space
Lobby JW Marriott Kuala Lumpur
Lobby
Accommodation Services JW Marriott Kuala Lumpur
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Hot breakfast

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Golf desk

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JW Marriott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JW Marriott Kuala Lumpur
738
Number of floors in JW Marriott Kuala Lumpur
29
Another facilities in JW Marriott Kuala Lumpur
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in JW Marriott Kuala Lumpur

What are available facilities at JW Marriott Kuala Lumpur?
There are top facilites at JW Marriott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Kuala Lumpur?
The standard check-in time at JW Marriott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Kuala Lumpur provide breakfast?
Yes, JW Marriott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JW Marriott Kuala Lumpur

8.9
Very Good

From 1,048 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.3

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
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Staff Friendliness (35)
Bedroom (35)
Room Space (34)
Distance to City Center (31)
Bathroom (30)
Ambiance (28)
Surroundings (27)
Check-in/out Time (27)
Accessibility (23)
Family Friendly (22)
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Traveler Reviews JW Marriott Kuala Lumpur

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Customer reviews
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Indri A. M.
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Leisure
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9.7

/10

Reviewed 3 week(s) ago

It’s always great stay in this hotel

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Sherly M.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

it's nice here and comfortable......no matter how small it is, if you ask for help, they will definitely serve you.....for example, if a child's toy is stuck on the ceiling lamp, we ask for help to get it for them, Lo...great.....cool ....Oh yeah, considering that it often rains in Malay and in the room, Lo provides an umbrella....
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JOHAN M.
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Leisure
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9.7

/10

Reviewed 4 week(s) ago

It would be better if the rooms were provided with plastic drinking bottles instead of glass.
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S***o
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Leisure
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10.0

/10

Reviewed 4 week(s) ago

very good and strategic, service is also good
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A***s
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Leisure
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9.4

/10

Reviewed 5 week(s) ago

All employees are responsive. Good location access.
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darwin r.
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10.0

/10

Reviewed 5 week(s) ago

Highly recommended for my little family's holiday. And I really want to stay again when I'm in KL. Thanks 👍😊
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Ida Z.
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10.0

/10

Reviewed 9 week(s) ago

Everything is very satisfying😍

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Muhammad I.
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10.0

/10

Reviewed 9 week(s) ago

Very good location, spacious and design of the room, and the service of the staff is very helpful. Love staying at the hotel.
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N***a
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Leisure
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9.7

/10

Reviewed 9 week(s) ago

The hotel room is very comfortable, all hotel staff are friendly and always ready to help. Each floor of the hotel must tap a card to enter the room area, the safety of the occupants is guaranteed. I happened to get a room close to the corridor and door from the elevator area to the room area. There was a moment when it was very noisy at midnight (assuming the wedding guests who had just finished the after-party said goodbye before returning to their respective rooms). The room is also unfortunately not soundproof. Near midnight, there was a minor in the neighboring room who was still very excited, his enthusiasm was very clearly heard for several minutes. It happened that at both of the moments above, I had not fallen asleep because I was doing work. Overall, a very good stay. Thank you.
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1 people find it helpful

S***i
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Staycation
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9.7

/10

Reviewed 9 week(s) ago

What an exceptional service provided by JW Marriott KL! From the moment we arrived, we weren’t allowed to wait long and was welcomed warmly. Please note that this is a SUPER BUSY 5 ⭐️ Hotel located smack bang in the central of Bukit Bintang, but yet, all elements and staff starting from concierge, reception area up to cleaners are so hands on, attentive and friendly. Special thanks from us to Robert, a very polite, hospitable and thoughtful receptionist who served us with top notch etiquette and knowledge, more people like him at the front line please, and you can be sure that its one reasons why repeat customers keep coming back! 😊 Location wise, for sure JW Marriott is the perfect place for those wanting to be close to shopping, tourist, food and entertainment area! After all, you have Pavilion, Starhill (connected to the hotel), Lot 10, Fahrenheit, Alor Food Street and so much more around (no need to get grab, its all walking distance!). Room was very spacious, with best quality amenities. I asked for additional foot mat to the coeaners doing their chores near our room, and immediately they responded by bringing me the new dry mat. And despite being in the hustle and bustle of BB area, I was amazed on how quite our room was! Last but not least, thank you so much JW Marriott for the super sweet thought of wishing me birthday completed with a card and cute cake, this is indeed a top notch kind of service that makes it stays on top of the game!
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G***t
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Staycation
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5.8

/10

Reviewed 10 week(s) ago

This was my second time staying at JW Marriott, and I must say my experience this time was disappointing compared to my first visit. Firstly, I had requested a high-floor room, as my previous stay on a higher floor had a different, more spacious layout. However, upon check-in, it was clear that the hotel did not pay attention to my request. I was given a room on the 3rd floor, which was much smaller than what I had previously experienced. Although I initially accepted the room, I was still disappointed by this oversight. There were several issues that impacted the quality of my stay. After a long drive to Kuala Lumpur, I was hoping to take a much-needed nap. Unfortunately, the soundproofing in the room was poor. I was constantly disturbed by loud bell ringing noises from other rooms, which woke me up several times during my nap. To make matters worse, the noise lasted for several minutes. Additionally, my doorbell rang unexpectedly, and when I opened the door, I was shocked to find a staff member requesting to enter the room to spray pest control in the bathroom. This was incredibly frustrating, especially after a long drive, and I felt it was completely inconsiderate to disturb my rest for something that could have been scheduled at a more appropriate time. The poor soundproofing continued to be an issue throughout my stay, as I could hear bell rings and other noises from neighboring rooms. On top of this, I encountered several technical issues in the room. The Wi-Fi connection for the TV was extremely slow, making it frustrating to use the TV as the programs took forever to load, and often failed with error messages. Moreover, the room phone was not working. I needed to call the receptionist to request a bathrobe, but I couldn’t reach anyone due to the malfunctioning phone. Considering all these issues, this was, unfortunately, the worst experience I’ve had at JW Marriott. While I had positive memories from my first stay, this time I left feeling disappointed and dissatisfied. I truly hope JW Marriott sees this feedback and takes the necessary steps to fix these issues for future guests.
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1 people find it helpful

Y***y
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Leisure
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9.3

/10

Reviewed 10 week(s) ago

The room is comfortable and close to Bukit Bintang
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1 people find it helpful

Guest
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

We had a great time and certainly well worth the charges. I will certainly go back to stay. Well done for your great staff, from room cleaners, reception staff to concierge. The walkway connecting Ritz Carlton was excellent. Will aim to stay at Ritz another time too. The blend with Starhill is excellent. I love your preservation of the rain tree the driveway.
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Amran B. S.
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

Next time I will be there again

2 people find it helpful

E***a
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10.0

/10

Reviewed 12 week(s) ago

Recommended hotel close to shopping area and save place to stay
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1 people find it helpful

M***a
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Business
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8.2

/10

Reviewed 12 week(s) ago

There is no road across the village head's office, there is a first-story house on the right side facing the Qibla, but there is a Bible available
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1 people find it helpful

S***y
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9.1

/10

Reviewed 13 week(s) ago

I booked three nights with different booking ticket numbers. The hotel staff was very helpful in adjusting the room so that I didn't have to move every night.
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1 people find it helpful

S***y
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9.1

/10

Reviewed 13 week(s) ago

The experience at the hotel was very good, the staff was helpful, the room was clean, as ordered.
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Arief B.
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Leisure
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9.1

/10

Reviewed 13 week(s) ago

the staff was accommodating 👍✨

2 people find it helpful

S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Highly recommended. Staffs are very alert, room very clean, breakfast superb wide choices in every dishes. Only downside is the slow elevator. Will come back and stay here again!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.