Resorts World Awana

Hotels

8.4

/10

Very Good

833 reviews

What Guests Say About Their Stay

Bedroom (22)
Room Space (21)
Staff Friendliness (19)
Family Friendly (18)
Susanti L.
10.0
/ 10
Nice view, staff friendly. A lot of breakfast choices.
Nor Asrul Mohd Noor
8.5
/ 10
Best relaxing hotel. Great family vacation
Angel S.
8.4
/ 10
Room is clean, nice pool, friendly staff at concierge.
sow y. n.
9.1
/ 10
The view is very awesome. Room is spacious.
Angel S.
8.3
/ 10
Great stay, nice pool, friendly staffs.
In the Area
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Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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24-Hour Front Desk
Parking
Elevator
note: hotel was previously named Resorts World Awana Resorts World Awana is located in area / city Gohtong Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Resorts World Awana

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Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
Lobby Resorts World Awana
Lobby 2 Resorts World Awana

Discover More About Resorts World Awana

note: hotel was previously named Resorts World Awana

Location


Resorts World Awana is located in area / city Gohtong Jaya.

About Resorts World Awana

Have fun with various entertaining facilities for you and the whole family at Resorts World Awana , a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Resorts World Awana is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Resorts World Awana .

All facilities in Resorts World Awana

Swimming Pool Resorts World Awana
Swimming Pool
Entertainment Facility Resorts World Awana
Entertainment Facility
Fitness Center Resorts World Awana
Fitness Center
Functional Hall Resorts World Awana
Functional Hall
Common Space Resorts World Awana
Common Space

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator

Things to Do

  • Casino

General

  • Family room

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Awana

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure. Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.

Additional Policy

Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).

General Information

Popular Facilities
24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Resorts World Awana
413
Another facilities in Resorts World Awana
Cable TV, Desk, In-room safe, Shower, TV

Frequently asked question in Resorts World Awana

What are available facilities at Resorts World Awana ?
There are top facilites at Resorts World Awana such as 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Awana ?
The standard check-in time at Resorts World Awana is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Resorts World Awana

8.4
Very Good

From 833 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.4

Service and Facilites

8.2

People often mention about Resorts World Awana
All
Bedroom (25)
Staff Friendliness (23)
Room Space (22)
Family Friendly (20)
Hotel Area (20)
Check-in/out Time (19)
Surroundings (18)
Bathroom (17)
Accessibility (16)
Activity Option (16)
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Traveler Reviews Resorts World Awana

Number of reviews per page
20
40

Customer reviews

Eliyana
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

friendly hotel staff. even though we checked in at 2 am but still served friendly and fast, spacious room with 2 queen size beds can accommodate 2 people, very clean room conditions are exactly the same as we stayed in 2015, many activities for children in the hotel, swimming pool with clean warm water there is a free bus every hour for us to go to brands outlet / cable car station to first world, in 2015 this bus took us to fistworld mall but now only to brands outlet. thank you awana resort we are very satisfied there.
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MEILEN W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 day(s) ago

the place is very comfortable. the room is spacious and clean the bed is wide pin just a shame yesterday we got a room where 1 wardrobe door didn't work. for the bathroom is comfortable. clean.. free drinking water revil. so you don't have to bother looking for drinking water comfortable to go to genting. free shuttle bus is provided to the cable car station at the premium outlet next time if you go to genting again I want to stay again at awana.. and the view is really like above the clouds... that's why it's called Awana...
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E***h
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Very worth it! Room space is big, ac + fan

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Adi K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

Hotel is very good, spacious room, good customer service as well. The only drawback is just the aircon in my room doesn't work properly.

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G***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

I'm from Indonesia... precisely from East Kalimantan Samarinda😁.. a very impressive experience assisted by friendly and very helpful hotel staff. and the view from the room is wow...
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Yulliana Y.
icon-origin-TRAVELOKA

8.9

/10

Reviewed 8 week(s) ago

The hotel services is great. Cleanliness for the room is awesome, but the bathroom, is little bit lickings in the sink. The food in the hotel restaurant is delicious and price is fair. The location to Genting Highland quite far, has to took a bus and car cable, vise and versa.

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David T.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 8 week(s) ago

Just take the cable car to Genting
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2 people find it helpful

k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

I've stayed here twice..it's nice..only the restaurant choices are limited.......
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Leonardo K.
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Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

In the parking area across from the Hotel Lobby, there is a Minimarket that is open from 7 am to 10 pm. Very useful if you want a snack or sweet drink at night The standard hotel room is very spacious (33m²) & enough for 4 people (parents + 2 children). In the morning it will be very foggy, especially in the rainy season. So you will understand why it is called "Awana", because it really is like staying in the clouds. There are only a few points that must be considered & considered if you stay here: 1. Because the surrounding environment is still a natural forest, there are many active insects that approach the lighted area at night. Including the balcony and hotel room. So when it gets dark, it is better to close the windows & balcony doors tightly. Tomorrow morning around 7 am it will be opened again to enjoy the incredibly fresh mountain air. If you are lucky, you can meet mountain monkeys who sometimes enter the hotel garden & swimming pool area to look for food. Please remember, they are wild animals. So it is better not to be too friendly or too close. We don't know if they are aggressive or not. 2. If you get a room in the Tower Room, please remember that the floor covering here is "a bit" too thin to feel private. So if you move your chair, run around, jump around or scream in the room, it will definitely be heard in the room below. Be a dignified resident & maintain peace if you get a room in the Tower 😁 3. Sorry to say, Room Service here cannot be relied on too much. There have been many reviews that say so & I proved it myself, it's true 😁 As a Complimentary, in the room there are 2 large Jugs of Refill Drinking Water. I stayed with 4 people, the next morning the water was all gone. So I put up a "clean room" sign & asked for a refill. When I went back that night, the room was neat & clean. Of the 2 Jugs, only one was fully refilled. The other one was half refilled 😁 Because I already knew from previous reviews, so I had no problem. If you are missing something, just buy it at the minimarket across the lobby.
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1 people find it helpful

Egan m.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

it was really enjoyable to stay 2 nights at Resort World Awana

1 people find it helpful

H***n
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Check in fast, front office very good, house keeping very fast response, room very spacious with good view, I fully recommended this awana resort hotel. Keep The Good Work 👍👍👍

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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 10 week(s) ago

Okay and comfortable in the critical area close to GPO
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1 people find it helpful

Lydia M.
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9.4

/10

Reviewed 11 week(s) ago

The room is clean and spacious, the facilities are complete and the kids love swimming in the hotel. The staff is very informative and helpful. When checking in, we were given cookies and they turned out to be really delicious. Overall, this hotel is very suitable for families and it's a shame we could only stay one night because the hotel was fully booked.
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1 people find it helpful

Otto P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

So far, all so good, hospitality, clean, accessibility

2 people find it helpful

Accommodation's Reply
19 Dec 2024
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, The Management
j***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 18 week(s) ago

The room is so big with a great view, you can see the beautiful mountain from your window. It also has swimming pool and ping pong table, the room so clean with great facility

1 people find it helpful

dewi a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Impressive. Comfortable and clean. When I return to KL, I want to stay here again.
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F***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 25 week(s) ago

everything is ok, only the parking is a little far.
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2 people find it helpful

k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 31 week(s) ago

Old hotel but very clean. Room was spacious with 2 queen beds.

1 people find it helpful

Accommodation's Reply
21 Aug 2024
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, The Management
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

The staff is very friendly and serviceable.
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1 people find it helpful

Accommodation's Reply
21 Aug 2024
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, The Management
Suresh R. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

LuR's service and staff are very friendly, good job, Mr Leo.
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1 people find it helpful

Accommodation's Reply
21 Aug 2024
Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, The Management
Number of reviews per page
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Lobby 4 Resorts World Awana

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