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Rocana Hotel

Name: Rocana Hotel
Address: B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000, B2-B10 Lorong Tun Ismail 8, Pahang, 25000, Malaysia
Rating: 8.6

Hotels

8.5

/10

Very Good

218 reviews

What Guests Say About Their Stay

Check-in/out Time (4)

Muhammad H. b. H.

8.8

/ 10

Friendly staffs and good services.

In the Area

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B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Rocana Hotel is a good choice when you are visiting Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Rocana Hotel

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Per room per night (excl. taxes & fees)

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What's around Rocana Hotel

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B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Discover More About Rocana Hotel

Location

Staying at Rocana Hotel is a good choice when you are visiting Kuantan City.

About Rocana Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rocana Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rocana Hotel exclusively for you.

Rocana Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Rocana Hotel is the right place to stay.

All facilities in Rocana Hotel

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

General

Parking
Banquet

Business Facilities

Meeting facilities
Business center

Food and Drinks

Breakfast

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Rocana Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Fee for buffet breakfast: approximately MYR 20 for adults and MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Rocana Hotel	87
Another facilities in Rocana Hotel	Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Rocana Hotel

What are available facilities at Rocana Hotel?

There are top facilites at Rocana Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Rocana Hotel?

The standard check-in time at Rocana Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Rocana Hotel provide breakfast?

Yes, Rocana Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Rocana Hotel

Overall Ratings & Reviews Rocana Hotel

Traveloka (218)

8.5

Very Good

From 218 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.3

People often mention about Rocana Hotel

All

Distance to City Center (1)

Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Check-in/out Time (1)

Room Space (1)

Bedroom (1)

Bathroom (1)

Taste (1)

Variety (1)

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Traveler Reviews Rocana Hotel

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Customer reviews

Sahinsha B. S. J.

8.5

/10

Reviewed 2 week(s) ago

The water pressure for taking a shower is really slow, the unlimited parking is narrow and it's hard to park when you're driving a big car.

/10

Reviewed 178 week(s) ago

Located near to the shopping mall. Nice room and good breakfast.

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1 people find it helpful

Sylvester W. L. K.

Business

9.7

/10

Reviewed 268 week(s) ago

good and clean, strategic location

1 people find it helpful

Hui M.

Business

9.4

/10

Reviewed 280 week(s) ago

room is big and clean, service is food, breakfast have variety of choice, definitely will visit again

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A Halim H.

6.0

/10

Reviewed 281 week(s) ago

service, room and food is good but parking is too limited

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Izyan I. R.

Family

9.4

/10

Reviewed 291 week(s) ago

Lovely and comfortable room, perfect for temporary accommodation.

See original

Nice and clean hotel. I stayed at 517, room with a view.👍

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Ayub i.

Family

5.1

/10

Reviewed 300 week(s) ago

Reviewed 319 week(s) ago

I stayed for 3 nights, there is no room service come to clean up & tidy up my room. The table during breakfast didn't enough for its customer & the food also didn't enough & I only eat omelet because there didn't top up the food. Many customer are unsatisfied because are already finish before 10am.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.