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Exterior THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Lobby 2 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Nearby View and Attractions 3 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Nearby View and Attractions 4 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Nearby View and Attractions 5 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Bar, Cafe and Lounge 6 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

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THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Name: THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Address: 1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250, 1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
Rating: 8.9

Hotels

8.9

Impressive

From 648 verified guests reviews

What Guests Say About Their Stay

Strategic Location (7)

Excellent Service (2)

Great Facilities (3)

Complete Facilities (1)

Faiz N.

9.4

/ 10

Good hotel staycation in KL. Hopefully the buffet breakfast will be back soon as kids love the food although it's only a la carte and not much choices during this covid period. Will definitely come back!

Thi D. A. N.

9.7

/ 10

It’s extremely wonderful to stay here. Nice service and view. Free swimming pool and gym

Efren E. T.

9.7

/ 10

Nice view of Petronas Tower and KL Tower while swimming at their infinity pool. Complete room amenities with kitchen and washing machine. Great for long term stay.

In the Area

See Map

1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Strategic Location

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Face Suites Kuala Lumpur THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

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What's around THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

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1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

9.1

Strategic Location

Lobby THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Exterior 2 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Discover More About THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

note: hotel was previously named The Face Suites Kuala Lumpur

Location

THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is located in area / city Kuala Lumpur City Centre.

About THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

If you plan to have a long-term stay, staying at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur).

All facilities in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

In-room Bathroom

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Refrigerator
Separate shower and tub
Shower
TV

Hotel Services

Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

A la carte breakfast
A la carte dinner
Restaurant with AC
Breakfast (surcharge)
Cafe

General

AC
Family room
Non-smoking room
Swimming pool
Smoke-free

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
WiFi in public area

Things to Do

Fitness center
Outdoor pool
Pool sun loungers

Transportation

Parking with surcharge
Secure parking

Connectivity

Internet point
WiFi (surcharge)

Nearby Facilities

ATM/Banking
Supermarket

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Accommodation Policy & General Information in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Facility

Swimming Pool closed temporarily from 30-12-2024 to 1-1-2025.

General Check-in Instructions

Guest must be 21 years old and above only to be allow for check-in.
Miscellaneous/security deposit is required upon check-in by credit card or cash. The amount collected will be minimum MYR300.00nett - MYR500.00NET (refundable) per room either by credit card or cash. Credit Card release clause within/more or less 14 working days and Debit card release clause within/more or less 30 working days. Cardholders have the right to DISPUTE OR REVOKE the transaction with the bank issuer if the amount is still holding, which may lead to the bank issuer contacting the merchant and requesting the hold be removed.
Smoking or organizing any kind of party or gathering are not allowed in the room, compressor room or Sky Deck. When smoking / bad room condition occurs during your stay RM500 Cleaning Fee will be billed to your account.
Kindly be informed that the Wading pool (Kids pool) at the Sky Deck (Level 51) will be temporary closed, on Saturday18th January 2025 until 21th January 2025 for lighting rectification works.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)	100
Number of floors in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)	51
Another facilities in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)	Bathtub, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

What are available facilities at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)?

There are top facilites at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)?

The standard check-in time at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is starting from From 15:00 while the latest check-out time is at Before 12:00

Does THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) provide breakfast?

Yes, THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Overall Rating & Reviews

From 648 verified guests reviews

8.9

Impressive

Fantastic

366

Very Good

215

Satisfying

Average

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

strategic location (7)

excellent service (2)

great facilities (3)

complete facilities (1)

comfortable room (1)

spacious room (11)

great view (5)

See More 7

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Most Helpful

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Nugroho C.

This is a private profile

Leisure

9.1

/ 10

08 Jan 2025

Rooms are spacious, equipped with washing machine, full set dining equipment, electrical stove and refrigerator. It's really recommend if you plan a trip to KL with your family. Location itself close to KLCC area, accesability from and to the hotel is very easy with a lot of transportation mode option. Offcourse, I'll make a reservation again in this hotel if have a trip to KL

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) from Nugroho C.

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) 2 from Nugroho C.

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Doni I.

Leisure

8.2

/ 10

31 Dec 2024

so closed to landmark KL Twin Tower Petronas & KL Tower (you can walk to get there)..i got room with view direct to KL Tower..but view for Twin Tower Petronas not clear enough due to block by new building (The Face Style)..if you at Sky Top Pool (level 51) you can see partially Twin Tower Petronas..if you have more budget.. I suggest to take the new building (The FACE Style if i not wrong), the view so clear to both Twin Tower Petronas & KL Tower. but all average was satisfyingly..big room with 2 bedroom, kitchen set, wash machine..so accommodate my family (2 adults and 3 children)..housekeeping cleans daily even I not request or hanging tag (Make up room)

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) from Doni I.

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) 2 from Doni I.

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) 3 from Doni I.

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) 4 from Doni I.

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SAIFUL N. A. S.

9.1

/ 10

26 Dec 2024

Everything was great. My only comment was the lifts; Very slow. Maybe the management should do some recalibration to reduce the waiting time.

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s***a

This is a guest profile.

/ 10

25 Dec 2024

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) from S***a

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Jomei C. L. P.

/ 10

09 Dec 2024

It was my solo trip there & I am just so satisfied with my stay at the hotel. So, I visited the Deepblue Restaurant & Bar at level 51 The Sky Deck. The food are very tasty and they also have variety of cocktails. I also visited the infinity pool at night and during day time, absolutely loving it and will definitely come back for more🥰♥️

C***g

This is a guest profile.

6.1

/ 10

11 Nov 2024

The bedsheets, pillow sheets all dirty.

1 liked this review

J***a

This is a guest profile.

6.4

/ 10

08 Nov 2024

The room is not well maintained and the fridge is dirty with some molds in it. Will never visit it again.

1 liked this review

Beni A. S.

9.1

/ 10

06 Nov 2024

Review photo of THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) from Beni A. S.

1 liked this review

Jansen G.

7.5

/ 10

02 Nov 2024

Please pay attention for water Heater. In my bathroom, the water heater really not function Well. First night water heater working is not so hot. Second night, there is not working at all and the water is so cool.

2 liked this review

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Bedroom 4 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.