The Kasturi

Resorts

8.6

/10

Very Good

75 reviews

What Guests Say About Their Stay

Sha S.
10.0
/ 10
the place looks exactly like the picture. very spacious place that can stay for whole family. not enough if only stay for 1 night. breakfast was good. villa are great. the view was excellent. staff also very helpful. for sure if got extra money will spend it to stay there again. overall, it was awesome!
Ahmad M. b. M. T.
9.1
/ 10
Located at secluded area of Cherating town. Peaceful and lovely place. Suitable for couple and family
SITI H. B. A.
10.0
/ 10
Fantastic! This hidden gem is so awesome, I honestly wish to keep it all to myself! Will definitely come back.
In the Area
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KM 32.5 Jalan Kuantan-Kemaman, Kampung Baharu Cherating , Cherating, Kuantan, Pahang, Malaysia, 26080

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
The Kasturi is a resort in a good neighborhood, which is located at Cherating. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Kasturi

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KM 32.5 Jalan Kuantan-Kemaman, Kampung Baharu Cherating , Cherating, Kuantan, Pahang, Malaysia, 26080
Lobby The Kasturi
Lobby 2 The Kasturi

Discover More About The Kasturi

Location


The Kasturi is a resort in a good neighborhood, which is located at Cherating.

About The Kasturi

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Kasturi.

The Kasturi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at The Kasturi, a wonderful accommodation for your family holiday.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Kasturi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Kasturi is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Kasturi.

All facilities in The Kasturi

Swimming Pool The Kasturi
Swimming Pool
Fitness Center The Kasturi
Fitness Center
Common Space The Kasturi
Common Space
Lobby The Kasturi
Lobby
Exterior The Kasturi
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Connectivity

  • Internet point
  • Free WiFi

Sports and Recreations

  • Beach volleyball
  • Fitness center

Transportation

  • Airport transfer

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in The Kasturi

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

Breakfast time start from 07:00 am until 10:30 am.
Effective 1 September 2017, hotel guest who are non-Malaysian or non-Permanent of Malaysia are required to pay a tourism tax of MYR 10.00 Nett per night per room for all registered hotel with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes.
Hotel only accepts guest with minimum age of 21.
Deposit is required during check-in using cash, or credit card.
Additional charge for extra person: MYR180 per night inclusive of breakfast and amenities without extra bed for adult or MYR75 per night include breakfast only for child. Maximum one additional adult or child is allow in the following room type: Beach Front Villa, 2-Bedroom Beach Front Family Villa, 3-Bedroom Forest Family Villa and 2-Bedroom Rooftop Penthouse. The property may reject the booking or request that a second room be booked if the total number of guests exceeds the maximum occupancy of the rooms
Pets are NOT allowed.
Smoking is strictly not allowed in this property, and smoking area is available.
This hotel has two EV chargers.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Kasturi
23
Number of floors in The Kasturi
2
Another facilities in The Kasturi
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in The Kasturi

What are available facilities at The Kasturi?
There are top facilites at The Kasturi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Kasturi?
The standard check-in time at The Kasturi is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Kasturi provide breakfast?
Yes, The Kasturi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Kasturi

8.6
Very Good

From 75 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

9.0

Meal

8.5

Location

8.9

Service and Facilites

8.9

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Traveler Reviews The Kasturi

Number of reviews per page
20
40

Customer reviews

MOHD N. B. I.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 67 week(s) ago

Stayed for 2 nights. It was a great experience. Awesome ambiance, modern design, beautiful sceneries and good hospitality. The room was spacious, clean and well-organised. Tea snacks was included which was good. The isolated location makes it feel tranquil. I might consider come again in future. The only thing which I think could be improved is that I think gym should add at least 1 more threadmill. A good threadmill is really essential for a gym. Apart from that, everything else was great.
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Yusak B.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 68 week(s) ago

Clean room, friendly staff, nice beach view, food is enjoyable

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Munny Chew
icon-origin-TRAVELOKA

5.8

/10

Reviewed 77 week(s) ago

It was not a pleasant experience in terms of the room/bathroom condition (moldy wall with smell), worse when we requested for a villa exchange after we found a dead frog in our private pool. The solutions given were not accommodative, neither acceptable. The higher management is way too narrow-minded and they definitely need to brush up their hospitality and customer service skills to run a so-called"overpriced luxury resort".
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2 people find it helpful

nurul n.
icon-origin-TRAVELOKA

6.5

/10

Reviewed 79 week(s) ago

My 1st stay is superb. Amazed with the unique architecture of room incorporated with forest and beach. My 2nd stay here felt not welcoming. Booked same type of room and they didn't serve complimentary fruits. When asked they said booking via website only could enjoy that. Meanwhile during my 1st stay I booked through online and got the complimentary fruits. The toilet and pool not clean at all. Pool light broken and we swim in the dark at night. Called hotel and they sent technician to fix unfortunately unable to fix that night. Outdoor shower not well maintained. No water coming out from the shower. Hope they will improve and check all the shower, lights and cleanliness before allow guest to check in as I knew this resort is 4-5stars level.
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1 people find it helpful

Amit K. G. S.
icon-origin-TRAVELOKA

5.8

/10

Reviewed 92 week(s) ago

Overall all was good but the only bad experience was the room is not clean. When I entered the shower area, noticed 3 things immediately-used shower gel with cap open, used band aid, hair band with hair. These are things left by the previous guest and I was really uncomfortable with this situation and have concern that the room is not clean properly. We contacted the house keeping and get the things removed. The place is beautiful and private but our experience was bad with cleanliness of the room.
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Muhamad Zahiruddin Alias
icon-origin-TRAVELOKA

8.4

/10

Reviewed 95 week(s) ago

Poor customer service. If you are planning to go here with family, please read the hotel policy properly before do the booking.

2 people find it helpful

alia w.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 105 week(s) ago

I had a pleasant stay here. Staffs are friendly and helpful, overall food is okay and their brekkie have varieties of selections! The only downturn is during night time, the attap wood and cabinet inside my room will have some noise, could be due to the hot weather and cold air conditioner.

1 people find it helpful

zee a.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 113 week(s) ago

Nice place for private holiday, only for relax and escape. Suitable for family with young kids or couple. Room spacious. Minibar was free.

1 people find it helpful

Aida F. M. K.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 132 week(s) ago

My husband and I stay here for our anniversary. It was a pleasant stay. Customer service also very polite and kind. Recommended to couple whom want a privacy staycation.

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aisha a.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 170 week(s) ago

Weve stayed for 2 nights. Upon arriving, the check in went smoothly. The room is spacious, we love the room. Large bathroom overlooking the forest. The mini bar is complimentaty. At night, we had our dinner at the kenyang restaurant. The menu is variety but the the food is, I would say, eatable. Since we came during monsoon season, so on our second day, it rains the entire day and night. We request for an umbrella thrice but no one sending it to our room. According to the hotel, theres umbrella in the cupboard, but we checked more than twice, they didn't include the umbrella in the room. Further, we have to request for housekeeping to clean our room, and it came quite late in the evening. The cleaning was not conducted properly, I even have to request the housekeeping to make our bed! Before we leave the hotel during check out, the housekeeping left the plates that theyve picked the other day at the side of the front yard. So far what we like about this place is the surroundings. We booked the beach villa overlooking the beach (though it was blocked by big rocks to avoid strong waves during monsoon season). The peace and tranquility is what we need. The kids can swim at our private pool and we don't have to go to the main pool. Those who are looking for a quiet peace of mind, you can stay here.
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1 people find it helpful

Nadhirah B. A. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 170 week(s) ago

This hotel is great and the service is satisfying. The villa and pool is clean and spacious, great for family staycation. Staff is very friendly and helpful.

2 people find it helpful

LEONG M. H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 233 week(s) ago

Overall it’s a good and relax staycation. Nice building design with unique furniture. Quiet, peaceful environment, can wake up with the sound of waves. Staffs are mainly local Malay, very friendly and helpful. The foods and drink are standard hotel quality with local taste. As the guest capacity is not high so can expect that the food variety will be limited. The beach is still under maintenance, huge stones placed to block the strong wave. It’s very dangerous to swim by the beach. Besides of the sea view, nothing too much to expect of, facing east but hard to see sunrise probably because of the weather. Hygiene of bathroom to be improved, windows are better to keep closed to avoid insects. Overall, is still worth for a visit, to temporary stay away from bustling city life.
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Izzatie mohd daud
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 280 week(s) ago

The villa we stayed was fantastic! We really enjoyed our stay in the kasturi. Just a minor issue about the bed, and the room has so many insects on the bed and on the floor. Perhaps the kasturi could improve it some other days.

2 people find it helpful

Fendy Firdus Shlahudin
icon-origin-TRAVELOKA

4.5

/10

Reviewed 282 week(s) ago

If you need privacy and freedom this place shouldn't come, there is no security here.
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Sha S.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 284 week(s) ago

the place looks exactly like the picture. very spacious place that can stay for whole family. not enough if only stay for 1 night. breakfast was good. villa are great. the view was excellent. staff also very helpful. for sure if got extra money will spend it to stay there again. overall, it was awesome!

2 people find it helpful

Razlinda M. S.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 292 week(s) ago

A fabulous hideaway to rejuvenate yourself

1 people find it helpful

Nila D. I.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 293 week(s) ago

Excellent staffs, beautiful room and view. Food. was yummy. We had breakfast, lunch, tea break by the pool and dinner. Minus points for location of coffee making station in the room - situated next to the toilet and hot shower was inconsistent. It's either scalding hot or too cold. No warm water. A minute it was cold and then it turned hot.
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Syamiem M. H.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 294 week(s) ago

Luxury and outstanding place. Credit to the friendly staff.

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Azlisham M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 299 week(s) ago

The room, the staff and all facilities are met with my expectations. Great

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FARRAH U. I.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 312 week(s) ago

The best! Nice staff ! Awesome view! I am so gonna come here again!

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Exterior 4 The Kasturi

Disclaimer

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