The LUMA Hotel, a Member of Design Hotels

Hotels
8.7
/10

Very Good

21 reviews
In the Area
See Map
Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.
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What's around The LUMA Hotel, a Member of Design Hotels

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Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby 2 The LUMA Hotel, a Member of Design Hotels

Discover More About The LUMA Hotel, a Member of Design Hotels

KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.

The hotel also provides parking spaces (surcharge), café and restaurant. Some popular points of interest near The LUMA Hotel include Kota Kinabalu International Airport (KKIA), Sabah International Conventional Centre (SICC), Jesselton Point, Gaya Street Sunday market, Wisma Merdeka shopping mall, Sabah Tourism Board, Gleneagles Hospital, Todak Waterfront, Imago shopping mall, North Borneo Railway, Tanjung Aru beach, Atkinson Clock Tower and floating mosque.

There are seven types of room categories at The LUMA Hotel namely Fern Cosy Bedroom, Grass Standard Bedroom, Emerald Original Bedroom, Palm Marvellous Bedroom, Eden Deluxe Bedroom, Green Luxury Bedroom and Family Extraordinary Suite. The names and interior colours of the hotel’s guest rooms are inspired by the five layers of Sabah’s tropical rainforest.

All 115 rooms are beautifully designed and furnished with modern amenities, which include drip coffee and coffee machine, air -conditioning, 43” TV, mini bar, coffee and tea, kettle, bathtub (limited rooms), stool (limited rooms), rotating chair (limited rooms), safety box, shampoo, hair conditioner, shower gel, lotion and hand wash dispensers, high speed Wi-Fi, safety box, hair dryer and bathrobe. As a hotel that loves KK the most, The LUMA Hotel also provides environmentally friendly amenities such as paper bins made of straws, bamboo toothbrush as well as gargle cups that are made of bamboo fibre and waste coffee grounds.

All facilities in The LUMA Hotel, a Member of Design Hotels

Bar, Cafe and Lounge The LUMA Hotel, a Member of Design Hotels
Bar, Cafe and Lounge
Common Space The LUMA Hotel, a Member of Design Hotels
Common Space
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby
Accommodation Services The LUMA Hotel, a Member of Design Hotels
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Brunch
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference room

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The LUMA Hotel, a Member of Design Hotels

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The LUMA Hotel, a Member of Design Hotels
115
Number of floors in The LUMA Hotel, a Member of Design Hotels
9
Another facilities in The LUMA Hotel, a Member of Design Hotels
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in The LUMA Hotel, a Member of Design Hotels

What are available facilities at The LUMA Hotel, a Member of Design Hotels?
There are top facilites at The LUMA Hotel, a Member of Design Hotels such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The LUMA Hotel, a Member of Design Hotels?
The standard check-in time at The LUMA Hotel, a Member of Design Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The LUMA Hotel, a Member of Design Hotels provide breakfast?
Yes, The LUMA Hotel, a Member of Design Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The LUMA Hotel, a Member of Design Hotels

8.7
Very Good

From 21 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.0

Location

8.7

Service and Facilites

9.2

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Traveler Reviews The LUMA Hotel, a Member of Design Hotels

Number of reviews per page
20
40
Customer reviews
Mahrana B. T.
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8.5

/10

Reviewed 98 week(s) ago

Everything just the way I loved!

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KL Wan
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6.7

/10

Reviewed 99 week(s) ago

Staff were excellent. Cleanliness was top notch. Gym was good but without cycle. Location was no way near the beach and sea view was obscured by Gleneagles hospital. 5-10 minutes walking distance to Imago shopping mall. No pool. Breakfast was not a full buffet type, rather served from 3-4 choices. Ongoing renovation with knocking noise during daytime.
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1 people find it helpful

Muhammad N. b. M. H. R.
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5.7

/10

Reviewed 101 week(s) ago

Its expensive for a shop lot Hotel. Breakfast is not a buffet while only can be ordered per pax basis. Not worth the price. Too pricey for the stay. Would suggest to find alternative for the stay.

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Accommodation's Reply
19 May 2023
Dear Neshan, Warmest Greetings from The LUMA Hotel! Thank you for sharing your feedback with us. We are sorry to hear your disappointment regarding the breakfast provided. We will look into this and improve accordingly. Thank you.
Faraa
icon-origin-TRAVELOKA

10.0

/10

Reviewed 119 week(s) ago

Location was great which is opposite imago shopping Mall, Tanjung Aru Beach Resort, kk airport, Jesselton Jetty and etc. Room was cleaned and I'm big shocked that the room have coffee maker as well. I really love the design. Helpful very friendly and helpful. Will stay here again in future!

1 people find it helpful

Accommodation's Reply
01 Feb 2023
Dear Faraa, Warmest Greetings from The LUMA Hotel. Thank you for sharing your experience with us through this review. We are beyond glad to know that you enjoyed your stay here. The team will be delight to see this positive review. Please do come back again in the near future as we will be very happy to have you here again. Until we meet again, safe travels always.
Wong K. H.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 133 week(s) ago

It is a nice designed hotel and hopefully, it will be kept so refreshing now and then.

1 people find it helpful

Accommodation's Reply
20 Oct 2022
Dear Kah, Warmest Greetings from The LUMA Hotel! Thank you for sharing your feedback with us. We are appreciate your compliment regarding the hotel's design. We look forward to welcoming you back! Till then, Safe Travels!
HASBULAH S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 134 week(s) ago

Parking susah other than that 4/5 ⭐️ kalau ada parking 5 ⭐️

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Accommodation's Reply
28 Oct 2022
Dear Hasbulah, Warmest Greetings from The LUMA Hotel. Thank you for sharing your feedback with us. We truly appreciate your support.
Darrel W.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 163 week(s) ago

Good and friendly staff, clean room and comfortable bed.

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Accommodation's Reply
30 Mar 2022
Dear Darrel, Thank you for taking the time to share your experience with us. The team was delighted to hear that we're able to make a positive difference to your stay. We look forward to welcoming you back. Kind regards, Awang Aszhar
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