You must present a photo ID when checking in. Bed type and smoking preferences are not guaranteed. Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. ========================================================= Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. *Local Council Tax will be exempted from July 1 to December 31, 2020.* ========================================================== A mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This is imposed by Royal Malaysian Customs Department (RMDC) effective from September 2017. This amount is to be collected by the Hotel, on behalf of the RMDC upon check-out. All Malaysian Nationals and Permanent Residents are exempted from paying this tax with valid proof or ID presented at front desk upon check-in. *Tourism tax will be exempted from July 1, 2020, to June 30, 2021.*
Security Deposit: The guest will be require a security deposit upon check in at RM100 per night up to maximum RM300.

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.