Casona Tlaquepaque Temazcal y Spa

The property is in very bad conditions, no restaurant in the facility, the patio is used as storage. It needs a lot of repairs

Horrible. The decoration and location are great however the hotel itself is run down and needs major updates. The room was super dark. No AC and the rooms get so hot, the bathroom shower floods. The hotel towels were stained, had ruff bedsheets with only one pillow. The doors are hard to close and open. It had it listed as having a restaurant and upon arrival the restaurant was closed for awhile. We were the only guest and they always had the hotel entrance locked. We had to ask each time we left the hotel and came in to let us in. This made us feel trap rather than secured.

Family hotel love everyone

Needed to leave the place because someone did try to start an extortion, only hotel’s staff had my personal information, not trusted place at all… please read previous reviews… unfortunately we didn’t, however, we realized someone else lived the same situation in this hotel in the past, also very poor condition, fan did not work, bathroom got clogged, doors didn’t close correctly so no privacy… Expedia must verify places posted in its site and be and hold accountable overall.

This was by far the worst stay. Bad attitude of employees, no water and you need to go find someone to get access to go out of the hotel. Stay away!

While the location is good, walkable to the restaurants, the hotel needs maintenance: The bathroom were extremely old, old towels with wholes, and old showerhead.. It was cold at night (for me) and they had only 1 blanket in the room.

Not a nice place to stay

Loved the staff! Checked in late at night and was received and settled in immediately. My mother was traveling with me and forgot a pair of sunglasses in the room at checkout. The hotel was closed when we realized what happened but the following day we contacted them and they had saved the sunglasses for us. Can’t express how thankful I was for such great hospitality! I’ll book again

It’s showed as 3 and a half stars but in reality is a two star , they give you a pad lock to secure the door I would never go back

It’s a beautiful rustic place!! The Temazcal it’s a nice experience!!

Its a beautiful house center Tlaquepaque jalisco. Close to El parian. Safe neighborhood

Una experiencia muy desagradable!! No avía almuédas,cobertores,tuallas, ni agua caliente muy pésimo servicio mi reservación fue para dos noches y no aguantamos nos fuimos a otro hotel.

Theme Decoration

The bathroom condition was disappointing. The shower area specifically needed maintenance.

Small quiet and unique

Staff was amazing no complaints

I will definitely be back

- we were on the road side so it was quite noisy - lovely big bed - staff were friendly - the kitchen had closed so no breakfast but I think they should at least put on some coffee. It's not that cheap a place.

The only thing is that they don’t have AC only fans and ceiling fan and I am always hot

The property is walkiydistance from all restaurants and bars but I felt like I was hoodwinked. Non of the amenities on the website were available. We had to share the iron with other guests.. the towels were so old they had holes in them. Not to mention that the only way to lock our doors at night was a small latch. Which is a huge safety issue for me. The shower door fell on my while I was exciting the shower and when I told the lady in charge she just said to be careful next time I showered. My family and I were very disappointed. Also apparently there’s a safety concern regarding customers personal information being shared . We got strangers calling our cell phones asking questions pretending to be staff at hotel.. definitely won’t be returning or recommending this hotel.