Club Val D Anfa

The Valentines dinner was amazing. The ambiance that was created was above par. The staff at the front desk was helpful and polite. The facilities were nice. Loved the ability to walk to the beach from the hotel within a minute. I missed the notification that the Spa was under construction but the front desk did provide advice for alternative spas and discounts for services at the new place.

At front desk some staff were super friendly others were not. Room cleaning staff was incredible. It was too cold to enjoy the pool but I hate how everyone walks by the pool to access their rooms, there’s nothing private about that hotel as you have to walk by a crowd every time.

Room was good size. Old building, very noisy area and thing walls. You can hear the neighbors showering, talking and coming and going. Street traffic is endless through the day and night these drivers love to honk! One of our keys did not work, next morning we ask for this to be fixed and the lady reprogram it. At our return the key still didn't work. Went back in the afternoon and the lady at the front desk very rude, gave us some attitude because we asked her to replace the useless key. She wanted to use same card and sent the bellboy with us to verify that will work, bellboy was busy with other guests and we were on our way out so we complained and finally she was forced to provide the new one. I had a second reservation at the same place for another couple of days before flying out back home. I cancelled it. Did not want poor service and a very noisy stay again. Also, the washroom can use a better cleaning practice.

Friendly staff whe were willing to help for information, calling taxi and storing luggage.

I really enjoyed this hotel. The staff and team were incredibly accommodating. The property sits right above the beach and is accessible to walking the beach in both directions. There are many restaurants to visit. I recommend getting the breakfast buffet and having them to fix you an omelet if you are an omelet person.

Good

Never stay there again

Excellent location of hotel Nice food

We stayed here as a family of 4 in a junior suite. The service and friendliness was outstanding. Admittedly French is my first language, and my knowledge of Arabic is basic so I was able to communicate easily and understand the culture well. Nothing was too much effort for any of the staff, everyone was friendly. It can be a little noisy with the traffic and beeping but in all honesty it's a minor issue. The beds were comfortable, the kids slept well on their beds too. The balcony/terrace was lovely to enjoy a coffee in the morning. The pool was a little cool but it was October but the sea which is a 5 min walk away was an enjoyable and invigorating experience. The food at the hotel was marvellous nice broad range of choice and good quality. My favourite was the omelette station for breakfast in the morning. The staff were attentive and lovely and accommodating, helps if you speak the language and have knowledge of the culture. The hotel is well placed to access the tram which we used to go into town, walk along the sea towards the malls, and many eateries. The rooms were made every day by lovely staff always felt nice to come back to. Not much negative to say really but we have very simple needs and expectations. I would definitely stay here again. The cost for what you get is a bargain.

The hotel has a nice restaurant area with view towards the pool. We had a city view room which was one of the older tired decor rooms. Quite noisy as facing the roundabout. It’s possible the pool newly decorated rooms are better. Staff were ok but not as helpful as in other places.

Best

This was a good hotel in a good location close to the sea - about a mile or so from the city centre. Our room and public areas were all very comfortable and well maintained. Our only complaint was the service in the restaurant, which was fairly unfriendly at evening meal times. At breakfast the buffet was chaotic with staff slow to replenish some dishes of food - along with cutlery, glassware and crockery. Plus one of the coffee machines was broken which meant long queues to get a hot drink.

Excellent Hotel it was on the beach and easy to access everything, the meals were very good and we had the options of eating outside

Nice hotel

Staff 11 out of 10, hotel very nice, area around the hotel as expected, on the beach & close to few points of interest.... all-round a great experience.

Fantastic great view and service

Friendly staff

This is a beautiful property that is comfortable but pretty busy. Front desk staff were excellent at managing our check in. Had a bit of a challenge at check out but managed to get past the language barrier. All staff are multi lingual so it was easy to communicate. The breakfast selection is great but it was always so chaotic! Not enough coffee cups, glasses etc. The morning staff seemed a bit stressed. Small issue for an otherwise wonderful staff. FYI, the adjacent beach is huge and beautiful but isn’t for sunbathing on. Mostly locals playing football!

Absolutely beautiful location and great hotel! Food and staff were wonderful and the view from the ocean facing rooms was really special.

The property is very clean staff are very helpful. Room was spacious love the balcony area. The olive restaurant has a beautiful view of the ocean and pool area with outside seating , great atmosphere.