Kenzi Solazur Hotel

Nice hotel, convenient location in the new part of town. Lovely beach across the street. Make sure you book a room with sea view. You will not be disappointed. You can even see the Spanish coastline (Tenerife) in the distance from your room. Too bad the hotel pool wasn’t open. I was there in January and had the pool been open, cleaned and heated I would have definitely used it. But I understand that it was winter temperatures in Morocco. For me as a Canadian it was like Spring.

nice hotel.

The stay was great. The housekeeping service was Excellent!! Safae was super attentive and incredible. Much appreciated

The air conditioning was not working

The hotel is in a good location. Lots and f restaurants and a beautiful beach. The breakfast buffet is very good. The bad is that they didn’t have air conditioning. We were told to just open the window which would be fine if the cars didn’t honk their horns all night. It made sleeping very uncomfortable.

Pros. Some rooms have an ocean view. It is not too far from the old Medina and the tapas bar downstairs was okay. Cons. Very rundown property far beyond its heyday. The reception foyer makes you think the hotel will be okay, but the rooms are in a state of disrepair and neglect. The 3 staff did not offer any assistance at the front when we arrived with all our luggage and maintained a rude attitude our whole stay, likely the worst we have experienced. They would stand in the doorways (one of which is broken and permanently closed), not greet or acknowledge us and block entry making you walk around them. Mostly on their phones. I asked for an umbrella during the heavy rain, they pointed to the two avaialble and barked "thats for the carpark" and I asked for the second one to which he barked louder "broken!" Checkin took 25 minutes. 3 staff members in the office area on their computers and phones watching one girl check in the whole line of people. First room on 2nd floor, the AC did not work and the thermostat had an additional switch added to turn it off and on but still didnt work. The room smelled like food and cigarettes, however the overall condition was reasonable. The front desks response was the hotel was full untill we said it smelled like rotten food and suddenly a new room was available on the 7th floor. 2nd room was worse with holes in the walls and graffiti engraved in the bathroom. Would not recommend. More to say but have run out of characters allowed.

Nice view and convenient location

Lovely few days stay . However, bed and pillows extremely firm. One waitress in charge not very pleasant, but all waiters very friendly and helpful. Breakfast could not be faulted, plenty if everything and very fresh.

Great

Overall good

Did not love my stay. Check in was not efficient and took forever. Staff is just standing there on their phone and being unhelpful except the guy who helped with our bags. Front desk does not answer. Plugs not working, Ac was not working well. Overall unpleasant experience and would not go back. Absolutely not worth the money!

Very amiable, cozy,clean and convenient

Great location by the beach

Great breakfast and beautiful property. Stafe was courteous.

This hotel is quite fine for a quick stay. We enjoyed the massage , haircut and hammam services. The ladies are more than welcoming.

Disinterested staff to a man and women. Paying guests are an inconvenience that disturb their day. They don't allow the A/C to be turned on until its 'summer'. I was there in June and the temperature was in the 30s . The water wasn't running in my bathroom. I was told to wait in my room as Maintenance are only allowed in when the guest is present. He arrived in half an hour without his tools . Told me he was just going to get them and never came back! Receptions only comment was would you like a different room! Breakfast was dreadful so only went twice (in 9 days). Restaurant food was very hit or miss. The pool area allows outside guest to play their own sound systems so that a relaxing Sunday became Battle of the Bands! The place is obviously just for people on tours staying one night and moving on.

The hotel location is phenomenal! Everything within walking distance! Beach ofcourse as it's beachfront lol restaurants supermarket. Train station red bus stop ...and it is VERY safe all day / night ! The hotell staff are very nice and polite, especially this guy named Redouane at the reception, he patiently helped fix my messed up booking i made in expedia also this girl Hanaa at the breakfast buffet , she was very sweet and fast responder when i asked for silverware...The only thing I would like management to consider is that our suite didn't have lock from inside wich made me feel bit uncomfortable leaving my teenage daughter alone to go get breakfast as she doesn't eat breakfast , I'm a travler and that is the first time where a hotel room doesn't have locks inside, even though it's very safe area / city but it doesn't hurt to have that Tangier is a beautiful city to visit ! Shokran Redouane & Hanaa , will definitely go back one day .

Great location, great hotel, friendly crew, nice breakfast

Great property!! Amazing room

Great service. Friendly staff. Breakfast buffet is great. Many choices and abundantly. Hop in Hop off stops in front the Hotel even there's no signs there. Just ask the busses to stop.