Riad Hasna Espi & SPA

Great staff and service. The property is as advertised and in a fabulous location

Had a dog on the premises that was left to run around and it followed me. Have phobia with dogs and it was not amusing at all. There was dog poor of the staircase a couple of times. Dinner was miserable and no waiter around once food was left at the table. Not impressed.

Great location, busy area but very quiet room. Many nice restaurants nearby. Excellent room and food service.

You could not find a better or more accommodating staff. We checked in extremely early for our reservation and not only were they gracious enough to allow us to check into our room early, but they also provided us a breakfast in the morning we checked in as well as the morning we checked out. The property is immaculate and everything is maintained perfectly. It is a very quiet location and you cannot hear any sounds from the other rooms on the property. It has a stunning rooftop balcony with a pool and the daily breakfast is generous - pastry, pancakes, juice, coffee and tea and a vast selection of jams and syrup and butter.

What a wonderful stay! We had a bit of a rough start because the pin that indicates the address on Google maps is not where the hotel is located. After a few calls to the hotel and the help of a local barber Maoad (who provides haircuts and shaves for men and eyebrow trim for women) they were able to find where we were and met us in the shopping square to guide us back to the hotel. Once at the hotel, we were greeted with a lovely tea and cookie reception and then led to our room. If you book room seven, which is the one bedroom suite on the third floor (all stairs, just FYI.) You have the entire Third floor and rooftop to yourself during off hours when no other guests are visiting the rooftop or the pool. It is a lovely place to watch the sun rise and set. and you have quite a bit of privacy there for obvious reasons since there are no other guests staying on that level. Absolutely amazing shower with plenty of hot water and also a separate tub. The hospitality was wonderful as was the breakfast in the morning that was provided by the hotel. 5 stars all the way!

The property is very hard to find, especially if you are new to the Medina area and its streets. This isn't helped at all by the fact the map "pin" that is sent with the booking confirmation in Expedia is nowhere near it. Use Google Maps to locate it instead. Once inside the hotel is clean and, although eccentrically decorated, it feels authentic. Our room on the top of the riad was spacious but a bit lacking in that premium experience. TV didn't work (batteries in remote were dead), no mini fridge to keep drinks/water cool. There was also an annoying issue with pigeons congregating on roof of the room and scratching and cooing from first light. The rooftop terrace is nice but small and the few sun loungers that get sun in the afternoon are at a premium. The pool is tiny and in shade..it was also absolutely freezing in December and unusable. There is no 'service' to speak of. The staff were friendly but had poor English and, went missing and we struggled to get any food or drink to the rooftop. It's not a full service experience by any stretch. Breakfast was pleasant but basic. I am sure that the budget reflects the experience so this is more about managing expectations than anything. It's ideal to be in the Medina in a quiet side street, easy walking distance to the souks and the dining options both inside and outside the Medina. Comes down to a choice, I expect, between convenience, authenticity and a more high-end hotel

We had a brilliant stay with great help from the owners. Lovely roof terrace, very accommodating and we have already booked for another night's stay. Good location for the soul and some nicer shops and restaurants.

The staff and the breakfast at the location was phenomenal

Staff were frndly, specially Hasan and Shaheed, thank you. Nice room but we were on the third floor without a lift! Had the same breakfast throughout without any choice, not that great, a bit boring. Good position near to all the good sights. Tucked away in the Medina, without noise, a little walk away from the main roads

Good breakfast. Friendly staff. Being in the Medina isn’t for everybody. The area is quite old and dusty ( may affect those who have allergies). Vehicle access to the property is not practical due to narrow streets.

My wife and I had a wonderful 4 night stay here. Rachida, Rachid and Hassan could not do enough for us and we indulged in a Massam and massage while we were there. Breakfast on the rooftop terrace was delightful and the terrace had a plunge pool which was definitely required after a day in the souks. Despite being 5 minutes walk from Jemma El-Fnaa the Riad was so quiet at night. The Riad organised our taxi to/from the airport, which I would highly recommend. If we visit Marrakesh again we will definitely stay here.

Everything about this road was amazing x

The hotel was perfect. Free delicious breakfast every morning. All the staff were incredible especially Hassan. Nice little pool on the roof top. Highly recommended.

Loved the hotel so peaceful and service from Hassan was brilliant!

Incredible hospitality, great service, beautiful room, The kindest stuff ever!!

The property was in an ideal location for the Medina, and a very quiet location until the evening when you could hear music from other places. Rooms were a good size and staff couldn’t do enough for you. The rooftop area was lovely and relaxing and the pool was a welcome bonus in the heat. Breakfast was very fresh and delicious.

The property was in a convenient location in the Medina and provided a great Marrakech Medina experience. The staff was helpful and friendly. Nice Breakfast.

We had an absolutely amazing 4-night stay at Riad Hasna Espi & Spa! First of all, the location in the Medina was fantastic! Literally a 2-minute walk to the cultural center of the walled city of Marrakech. Locating the Riad however was a bit challenging, and if it wasn't for the help of some passer-bys we likely would not have found it so quickly as GPS absolutely is unreliable within the Medina. But apart from that, the staff greeted us warmly with mint tea & cookies and we had a nice little chat and a relaxing start to our stay. Our apartment was well appointed and very clean. Very spacious and comfortable. We were in the Koutoubia Room on the top floor. Breakfast was served everyday by very doting staff members and it was delicious with crepes, jellies & jams, sweet breads, and fantastic orange juice and coffee. The star of this Riad is the location close to the Medina and the absolutely fantastic roof top terrace complete with plenty of shade structures and a very nice pool that we used in the evenings after a hot day of exploring the old city. Also, there are many dining options in the area around the Riad that are consistently delicious and very inexpensive. The central Mosque of Marrakech, Koutoubia, is a very short walk away as are transportation options. We really enjoyed this experience and would absolutely not hesitate to recommend it highly. Fantastic stay!

Five star service upon arrival! We booked the shuttle through the Riad and was welcomed by the bellboy to direct us through the maze of alleys to the Riad. Upon entry to the Riad, we were given mint tea and pastries on the house before a tour of the place and to our room. The staff were super friendly and helpful during our stay, recommending restaurants for us as well as calling some in advance to check if they had spaces available. Breakfast was lovely but is pretty much the same thing daily so can get a bit boring if you are staying a long time, but was perfect for us over a long weekend trip.

The Riad is adorable. It is located in a small alley, and the GPS coordinates were wrong in the mapping service we downloaded. That made getting there a bit confusing until we had the route down. The people were delightful and did a great job making our stay pleasant. They did go out of their way to serve us breakfast early on days we had to get out before normal. Breakfasts are standard Continental. This means juice, a fruit cocktail, pastries and coffee. Nice, but not going to set you up for the whole day. Overall, quite pleased with the stay.