Scandic Helsfyr

Polite and welcoming hotel staff. Breakfast was delicious! Great variety and quality.

The extra bed for our two tired kids was not ready upon arrival. There was only prepared 3 duvet so we had to ask for for- so we could all have one.

Friendly staff, clean hotel and rooms. Breakfast and food nice

Good Scandinavian hotel

The hotel was lovely and clean. Very comfortable. The breakfast choices were amazing. So much to chose from. The hotel itself is situated seven minute train journey from the city centre. Staff were very helpful

Vi kommer igen 100%.Der är ett mysigt hotell med trevlig personal och brå läge dvs nära tunnelnbanan och bussterminal.Dessutom är frukosten uauuuu amasing samt rummet med bekbämma sängar och varm skandinavisk atmosfär.Tack för allt ovh lycka till.

Very good and very serviceminded

The hotel was one of the nicest I’ve stayed in. The bed was so comfortable and everything in the room is of high quality. The breakfast is fantastic, it has so many options you won’t go hungry. Staff are friendly and knowledgeable. I will definitely be returning to this hotel next year.

Breakfast was the best. Great selection . Room was spacious and clean. Staff friendly

Nice bar

The hotel was clean and comfortable. Breakfast was outstanding, and the service from everyone we encountered was professional, and courteous - top-notch. What made our stay, though, was Philip at the front desk. We had left a backpack at a museum earlier in our trip and only discovered it after closing time. Since we were staying a couple of hours away and wouldn't be back, we called the museum the next morning to have it shipped to our Oslo hotel later that week. They graciously overnighted it to make sure we'd get it in time and paid out of pocket with the expectation we'd reimburse them. Incredible, right? But that's Norway, where doing the right thing is second nature. Anyway, the backpack was waiting for us at the Scandic, and front desk staff helped us locate the museum's bank in Oslo, only bank staff wouldn't allow us to make payment (it's a looong story). Back at the Scandic, Philip heard our tale of woe and went far, FAR beyond his job duties to help us get payment to the museum. We've encountered many incredibly helpful people in our travels over the years, but this was service above and beyond. In the future, when we reminisce about our trip, his efforts on our behalf will be as much a part of our memories as viewing an Icelandic eruption, running the Stockholm marathon, seeing relatives, cruising the fjords, and standing atop the Kjeragbolten. We were gobsmacked at what he did for us. Bravo, Philip! You and the Scandic Heksfyr epitomize customer service.

The staff was very helpful. The room was clean and comfortable, though the showers was very small. We had dinner at the hotel,and the food was very good.

The room was good. The only complaint was that the room was hot. The breakfast was amazing. Definitely the best breakfast we have had from a hotel. The airline lost our luggage and they were helpful telling us where to go and using phone to make local calls.

Enjoyed my stay

Great hotel with an excellent breakfast service The room is a few small but clean, with soft bed

Hotel spot on, lovely service and breakfast.

No microwave. Small and bathroom smells

The staffs are very good and helpful. However I did not like the Gym facility which does not have enough equipment. The washing machine area is not cleaned properly as there is bad smell. Breakfast is having very less items

Amazing hotel people service and food. Perfect.

We had an amazing stay at Scandic Helsfyr. The breakfast options were fantastic. The staff was very kind and helpful and even packed as a Breakfast to go when we checked out at 5 am.