Not worth the fee paid Poor checkin service. Bfast basic and no bread option...

need some improvement, lampshade bulb needs replaced call front desk but not resolved, noisy floor tile,

Hot water kept going out... took longer than necessary to change rooms.

Location doesn't have near restaurants to dine in. The Deluxe room is so small compared to other Deluxe Rooms we checked in to. Only 1 elevator is working It's taking too much time to check out Buffet food has few choices of food Massage is too expensive

The overall stay was not good. The hotel bed was not well maintained. It has bed bugs. I havent slept well because of being itchy always.

The room I stayed in was terrible. The room smells like mildew and the water pressure was weak. I got sick after my stay there. Staffs are great. However, i paid almost $100 for one night and think that i paid to much for a subpar room.

The hotel needs upgrading. No remote control for the aircon. No HD channels on the TV.

Poorly designed and managed hotel, grossly over priced to be it worthwhile.

We didn't notice until the next day, but there was dried up fecal matter in the mattress. Apparently it was not replaced and cleaned before we checked in. The room was too small for the price.

Its a good place for an overnight stay for a small family. The hotel is an old one and cozy but the food is good...amenities are few but location is okay.

Room is very smalll. Towels are old and look like rags. Only 1 key can be given despite paying for 3 guests in one room. Ordered pizza for room service and was not given a plate nor fork nor napkin! Selection in the Food in breakfast buffet was not that good.

We stayed at room 208. Room was ok problem is the smell of the pillows. It was stinky and we immediately requested housekeeping to change the pillows which was promptly done. Problem was the headboard, which was made of fabric. Same smell. Good points: Fast check in and check out. Buffet breakfast was very good with many choices. Excellent service. Will still go back.

Hotel staff was extremely polite and helpful. Rooms 512 & 508 were horrible. Not what the picture shows, there were no towel swans on our beds. In fact the towels we had were thin and worn out. The bathroom is so small your knees touch the wall and you have to move around to open the door. Water pressure was low. The internet WiFi didn’t work in 512 and was poor in 508. The walls were stained with water from the AC unit and the floor in 508 was separating. Beds had a fitted sheet and comforter, no flat sheet. My room had dirty floors and a dirty balcony. Paid top dollar for the rooms but felt like I was staying in a 1 Star place. The breakfast area was very nice and staff was polite and pleasant.

The service was fast as always. Our needs were attended to immediately. Only problem was the pool was closed during our stay.

Very good we love place the price is worth our stay only few things the one bedroom suite is very small next time id prefer the deluxe room which i think is the same size no slippers to use others are very good especially theres 7 11 in front of the hotel

Overall stay was great. Only thing we didn't like was the pool. It's not heated but view from pool deck was exhilerating. Hope they take time to improve it.

Hotel is a really good place, nice room with good amenities. Room is clean, but is smaller size than what we expected. Only con is that you can hear everything in the room. Our room is facing the function room and there was a party on our first night and my husband was not able to sleep until about 4am, when the party ended. Traffic is also bad in the area, but it is not the hotel's fault. The roads in Tagaytay is just really narrow. Besides that, our stay has been wonderful. Food is really good. Staff are all friendly and accomodating too.

The 1st room they gave us smells like an old house and the bed sheets was not in good condition. The 2nd room provided to us was a connecting room. The other room has an infant and we can really hear the baby when he's crying so we asked to be transferred to another room because we booked for 2 nights.

I wasn't able to sleep well 'coz you could hear next door occupants talking & laughing at 2am. We did not like their buffet breakfast. The choices were only crispy tawilis, longganisa & scrambled eggs. Not worth 600 per head. They have coffee maker inside the room but there was no coffee, tea or creamer available.

We had stayed at the hotel twice with my family, the staff were courteous and accommodating. However our last stay was disappointing. The rooms available were at the ground and second floors only. Breakfast ran out of food because of a reserved function.