I'm a client of the spa for more than a year now, it's been a year that my partner and I have been complaining about how HOT the gym is, it is impossible to do a workout! Summer is coming, What would you be trying to do? Roast us like a chicken in an oven?! I'm not even mentioning all the other things on how bad and costly this establishment is! I, however do intend to if you don't start turning the air conditioner ON like normal people do!!!

Bit too expensive for a remote hotel in remote city of Chaves (close to Spanish border). Breakfast nothing to be repeated (self baked rolls from Lidl), coffee from vending machine. Location is nice on the hill (long sunshine) but also far from Chaves (car needed). Indoor, Outdoorpool, Sauna, Turkish Bath, Jacuzzi (still free for hotel guests) are big benefits. Better take breakfast out and charge 30€ less - low value for the usual rates around 100-150€ for double

Not sure about this place, ratings look ok but I feel like maybe I might just be picky. The room was ok, the shower ran down the tub onto the floor. We had dinner and both times they were buffet. Do yourself a favor don’t waste you time. It says this is a four star restaurant, no way not if you count the food. We ate there twice because it was late and we didn’t feel like driving into town. The first nigh I can’t even remember what we had but the second night it was Italian night. Not sure what about dinner was Italian, it seemed the the food had been prepared and it just sat there for quite some time. Everything was dry. Fish lasagna? I married a New York Italian so I know a little about Italian food. I Al dabble a little in the kitchen. Thus dish didn’t even deserve a rating if 1. It was very fish and pungent. The pork and potatoes had great tasting potatoes. Was trying to figure out where in Italy did this dish come from. The entire meal was horrible and at 30 eu it was wayyyyyyyyy over priced. We were here visiting family and really spent no time at the hotel until we came back at the end of the day. We purchased our own drinks and chips for snacks out in town and brought them to the hotel. At checkout they tried to charged us for mini fridge. We took nothing from the mini fridge, we put a few cokes in and that’s about it.

Very pleasant hotel! Nice views from every room! Also its people are always helpful and ready for anything. Went there during winter and it was really good. The spa area is just relaxing, the pool and the gym are a nice touch if you want to exercise. Its restaurant deserves 5 stars! Really good food. Nothing bad from my experience.

Very kind and forthcoming personal! Very nice place, they helped us with the charging of our car. So we stayed there for a while, in the hotel and the bar of the Casino. The food is good and the price is alright. Recommendable place!