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The Onyx Apartment Hotel by NEWMARK

Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Cape Town, Province of the Western Cape, South Africa, 8001, 57 Heerengracht Street, Province of the Western Cape, 8001, South Africa

Apartments

9.2

/10

Exceptional

473 reviews

What Guests Say About Their Stay

Crystal

10.0

/ 10

Amazing and very helpful staff at concierge and at breakfast. The breakfast buffet was substantial, plus a bonus ordered meal with your included breakfast option. Friendly and safe hotel, with a great bar, pool and gym area as well. Easy to walk to the V&A Waterfront and close to most tourist destinations. Would highly recommend.

Stephanie

10.0

/ 10

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

Sheriff

10.0

/ 10

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.

In the Area

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57 Heerengracht Street, Cape Town, Province of the Western Cape, South Africa, 8001

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

The Onyx Apartment Hotel by NEWMARK is located in area / city Cape Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Onyx Apartment Hotel by NEWMARK

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What's around The Onyx Apartment Hotel by NEWMARK

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57 Heerengracht Street, Cape Town, Province of the Western Cape, South Africa, 8001

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Location

The Onyx Apartment Hotel by NEWMARK is located in area / city Cape Town.

About The Onyx Apartment Hotel by NEWMARK

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Onyx Apartment Hotel by NEWMARK exclusively for you.

The Onyx Apartment Hotel by NEWMARK is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at The Onyx Apartment Hotel by NEWMARK.

All facilities in The Onyx Apartment Hotel by NEWMARK

Others

Food and Drinks

Breakfast
Bar

Things to Do

Outdoor pool
Spa

General

Parking
Terrace

Public Facilities

Others
Restaurant

Hotel Services

Laundry service
24-hour Receptionist

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Onyx Apartment Hotel by NEWMARK

Important Note

Fee for cooked-to-order breakfast: approximately ZAR 240 per person
Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Onyx Apartment Hotel by NEWMARK	112
Another facilities in The Onyx Apartment Hotel by NEWMARK	Breakfast, Bar, Outdoor pool, Spa, Parking

Frequently asked question in The Onyx Apartment Hotel by NEWMARK

What are available facilities at The Onyx Apartment Hotel by NEWMARK?

There are top facilites at The Onyx Apartment Hotel by NEWMARK such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Onyx Apartment Hotel by NEWMARK?

The standard check-in time at The Onyx Apartment Hotel by NEWMARK is starting from From 14:00 while the latest check-out time is at Before 11:00

Does The Onyx Apartment Hotel by NEWMARK provide breakfast?

Yes, The Onyx Apartment Hotel by NEWMARK provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Onyx Apartment Hotel by NEWMARK

Overall Ratings & Reviews The Onyx Apartment Hotel by NEWMARK

Traveloka (1)

Other sources (473)

9.2

Exceptional

From 473 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews The Onyx Apartment Hotel by NEWMARK

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Top reviews

Crystal

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Stephanie

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Loved this hotel. Room was huge and comfortable. Great restaurants.

Stephanie

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Vazil

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent personnel

Sheriff

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Brett

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

My room at Onyx Apartment Hotel was well equipped and quiet. Loved having kitchen amenities in my room. The gym was decent as well.

Krishna

Business

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Friendly and courteous hotel staff. Any concerns that came up were addressed promptly and effectively.

Bafana

Business

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Did not like the size of the room how cramped the bathroom and toilet are.

Temitayo

Leisure

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

An upgrade wasn’t offered and they didn’t seem to be aware of the my status at check-in. I had two bookings and they did provide 1 bottle of wine.

Alistair

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Sofa was squeaky , lot of road noise . But clean and staff very friendly .

Azra

Leisure with Friends

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Property in convenient location. No VIP access benefits for platinum members, they should be removed as VIP access hotel. Do not offer 2 keys For 2 person room. I was told she would “look into it” when I asked for another key. Sink didn’t drain and was not fixed despite reporting it. When reporting it I was questioned as if I was lying or was unsure how to use a sink. Communication skills of certain members of staff was appalling. It’s a pity. I booked again after this horrific experience because of convenience and availability and the Concierge and Andre provided assistance and ensured everything was working. The second time around I had better experience because of them however the same members of staff from last time were still impolite and still only gave one key for a 2 person room.

Debra

Leisure with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel good location

Sofiene

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Everything of an apartment amenities available. Very clean. Modern design style. Very well located. Quiet and safe. Easy and secure indoor car parking. Cafe-restaurant downstairs serves excellent breakfast. Has very nice staff. Internet speed is sometimes slow. Almost impossible to reach front desk from room by phone.

regina

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Location is easy to access everthing

Daniel Suresh

Leisure with Friends

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff at this establishment was absolutely fantastic. They were really friendly and helpful with any questions that we had during our stay. I enjoyed the stay immensely

Wen

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Excellent staff provided superb service

laurie

Business

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop

adesuwa

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Good location professional staff. Great location

Amar

Leisure with Children

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

A big thank you to all the staff for looking after us, the warm and friendly welcome and making our stay a great experience. You all went out of your way to provide great customer service. The hotel itself is well maintained with large rooms making for a very comfortable stay.

Lowani

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Excellent. Highly recommended.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.