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South Africa (8,410 Hotels)
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Province of North West (204 Hotels)
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Bojanala Platinum District Municipality (144 Hotels)
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Moses Kotane (37 Hotels)
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The Palace of the Lost City at Sun City Resort
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The Palace of the Lost City at Sun City Resort
Hotels
8.8
/10
Very Good
607 reviews
What Guests Say About Their Stay
Andre
10.0
/ 10
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Jesus
10.0
/ 10
Really good food and the staff was perfect. Thank you for all you did for us
David
10.0
/ 10
An excellent hotel with nice rooms, grounds and food.
The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
In the Area
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Sun City Resort, Moses Kotane, Bojanala Platinum District Municipality, Province of North West, South Africa, 0316
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Palace of the Lost City at Sun City Resort
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What's around The Palace of the Lost City at Sun City Resort
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Sun City Resort, Moses Kotane, Bojanala Platinum District Municipality, Province of North West, South Africa, 0316
Discover More About The Palace of the Lost City at Sun City Resort
Location
Staying at The Palace of the Lost City at Sun City Resort is a good choice when you are visiting Moses Kotane.
About The Palace of the Lost City at Sun City Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Palace of the Lost City at Sun City Resort exclusively for you.
Get precious and unforgettable moment during your stay at The Palace of the Lost City at Sun City Resort.
All facilities in The Palace of the Lost City at Sun City Resort
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Outdoor pool
- Casino
- Spa
- Garden
- Sauna
- Steam room
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Golf course
Food and Drinks
- Bar
- Poolside bar
- Nightclub
- Snack bar
General
- Smoking area
- Parking
- Lazy river
- Terrace
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children club (surcharge)
- Babysitting & childcare (surcharge)
- Children pool
Transportation
- Casino shuttle
- Area shuttle
- Valet parking
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Palace of the Lost City at Sun City Resort
Important Note
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
- Water park
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at The Palace of the Lost City at Sun City Resort | 335 |
Number of floors in The Palace of the Lost City at Sun City Resort | 8 |
Another facilities in The Palace of the Lost City at Sun City Resort | Shops, Waterpark, Beach umbrella, Outdoor pool, Casino |
Frequently asked question in The Palace of the Lost City at Sun City Resort
What are available facilities at The Palace of the Lost City at Sun City Resort?
There are top facilites at The Palace of the Lost City at Sun City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palace of the Lost City at Sun City Resort?
The standard check-in time at The Palace of the Lost City at Sun City Resort is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in The Palace of the Lost City at Sun City Resort
Traveloka (1)
Other sources (607)
8.8
Very Good
From 607 reviews
Cleanliness
9.0
Room Comfort
9.0
Location
9.6
Service and Facilites
8.6
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Traveler Reviews The Palace of the Lost City at Sun City Resort
Number of reviews per page
20
40
Top reviews
Sonia
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Stayed at the Palace after watching the movie Blended. Did not disappoint!
Andre
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Jesus
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff was amazing and everyone was nice
Heinrick
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Fantastically beautiful place with tons to do.
Jesus
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Really good food and the staff was perfect. Thank you for all you did for us
Louis
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The best hotel we've ever stayed in, this is our third time.
Zukiswa
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent
David
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
An excellent hotel with nice rooms, grounds and food.
The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
Basil
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure!
The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
paula
Friends and Family
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The hotel is nice enough with good surroundings and plenty to do. However the service in the breakfast room was severely lacking. Cold food, rude staff and no one seems to care at all. Very disappointing breakfasts.
Laurence
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
This was our third trip to The Palace and it was just perfect. Our friends that came along were South African and they had low expectations until we arrived. Their mind was quickly changed after the first day.
Andrew
Leisure Family
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
5 star hotel with 3 star service.The hotel and the facilities were excellent however the service was very poor on a number of occasions. We also had some issues with the room that weren’t resolved despite raising them a number of times and service in the bars and restaurants was so slow and not very professional. Loved the palace itself and the food was very good but the service was a real let down.
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Dilyara
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Roland
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I had stayed in the Palace Hotel 8 years ago and it was fantastic. This trip was a little disappointing because the standards have dropped somewhat. The tents at the pool were torn, one had a missing roof, some fountains and waterfalls did not work. Tlsime ponds were green with algae and water stank in places. The jungle between the palace and valley of waves was messy. However people were very friendly and well trained, breakfast buffet must be one of the best in the world. The palace is a remarkable and unique building, just a pity that standards have slipped a bit. Having said that i would go back again in the future.
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Denise
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Excellent
Irene
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
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HERVE
Friends and Family
8.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
A broken door mechanism should have been replaced - particularly in a room of this category.
No turn-down service.
Otherwise room is OK. The restaurant "the grill" was most disappointing, with two dishes not available and service either painstakingly slow or no service at all. The evening ended in a "Spur" manner with a little crowd deafeningly screaming "happy birthday" to some guests, in absolute oblivion of the tranquillity of the others.
Definitely NOT what you would expect in a 5 Star hotel.
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Karel
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
My wife and I would like to praise several members of staff: Itumeleng from Room Service - what a nice and efficient man! Then Maddeleine, Betty, Josephine and Beauty from the Main Restaurant, where we had our 3 breakfasts and 1 dinner
The Palace is an incredibly beautiful place - we just admired the decorations (African annimals as statues at the front as well as inside, floor mosaics, the structure of the Palace you see on arrival and on the passage from the lobby to bedrooms
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Steven
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Alan James
Leisure
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
My time at the palace was excellent very Friendly stàff nothing was too much trouble food was great it ŵàs wonderful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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