No 6 West Coates

Awful. Heating was terrible and way too cold and hotel unable to offer extra heating or bedding so had to check out

Nice place. E-checkin worked so no interaction. Clean and decent room

The room was affordable for the time of year we were staying in Edinburgh but the bathroom door didn't close properly and there was no hot water for showers one day.

I liked that the area is quiet, however the cleanliness needs improvement in bathrooms and underbeds, also cobwebs on lights and dusty cupboards.

The room is suitable for two people, but I didn't encounter any room service during my three-night stay. There is a problem with the toilet door; it gets stuck on the floor and makes noise when opened. Additionally, the bathroom sink isn't draining properly. I typically shower after my girlfriend, and I noticed that there was still water around my ankles by the time I did showering .

There is no front staff service. You receive an email with a code for the front door (that you will always use every time you need to enter) and a code to receive your key. This wasn't inconvenient, just something people tended to not notice when trying to enter the building. They do not come in to clean the rooms or change the sheets. They only come into the room to take trash and to replenish towels if needed. If you're staying for a long period of time, make sure to find a laundromat--we washed our clothes in the tub. We also became incredibly I'll and had to sleep in the same sheets consistently. So be aware of that as well. The staff were nice and there is a kitchen area where they serve coffee and a small assortment of packaged breakfast foods for a few hours in the morning.

Wish I had checked trip advisor before booking! The situation of this “hotel” lulls you into a false sense of expected standard. Entrance is so dated and shabby, carpet dirty. Room, dust everywhere , pulled bed out to access plug under bed detritus +++, heater didn’t work , the owner obviously knows this as electric heater in cupboard . No milk, stripped beds before leaving to find blood stained mattress cover ! Only saw one member of staff who looked utterly miserable, no wonder working in this godforsaken hovel.

My recent stay was nothing short of a nightmare. From the moment I arrived, the experience was marred by neglect and a complete lack of hospitality. Upon entering my room, I was greeted by an unpleasant surprise: a pair of dirty knickers left behind the locker. This was just the beginning of a series of unfortunate events that left me feeling disgusted and uncomfortable. The water temperature in the shower was alarmingly hot, making it nearly impossible to take a shower. I found myself avoiding it altogether, which is not what one expects when paying for accommodation. The overall ambiance of the place was unsettling, reminiscent of a brothel rather than a hotel. Communication with the staff was non-existent. I attempted to reach out via three different email addresses, all of which bounced back, and after numerous attempts to call, I was met with silence. There were no cleaners to be seen during my four-night stay, no fresh towels, and no toilet paper replenished. It felt as though the management had abandoned the property entirely. The noise levels were unbearable, with loud disturbances starting as early as 6:30 AM. Guests were roaring in the corridors, which made it impossible to get a decent night's sleep. To top it off, on my last day, a man knocked on my door at 11:10 AM to remind me that check-out was at 11. This lack of courtesy was the final straw.

Had to park 2 blocks away and walk ti the hotel, there was very little staff with no reception and weren’t friendly. I was left outside as the door lock wouldn’t work and tried to call staff but they hung up on me so had to wait for someone else to use the door to get back in after grabbing some food. The shower didn’t work and the room was dirty.

Room was very cold, wind coming through the windows. Heating didnt work. Furnishings out dated, chipped wood on the dressing table. Cleaners extremely loud in the morning, lack of respect to the guests that havent left yet. No staff on site at check in times caused issue for another couple who had issues trying to get their key from the machine. Mountain view from window was nice

Hi we really enjoyed our stay however there was some issues with some of the lamps in room 4 not working and broken and then some other cosmetic damages like the bath. However overall we slept well, and the complimentary breakfast although basic did the job. We got a very good deal so was definitely worth it all. However not sure if the price was high as some dates we had seen it would have been acceptable but for what we paid it was definitely worth it. The staff were helpful and the area around the hotel was really nice. We would come and stay over again. So Thankyou for the stay :)

Had everything we needed but some things were stained / dated. Also, room layout could do with rethinking as there were no plug sockets to side of bed and only one bedside cabinet. Very limited on choice of available TV channels - not even free view. However, plenty of hot water, decent wifi and clean towels and sheets and a grab and go breakfast of pre-packaged pastries and cereals. Also location good for catching buses into city centre (approx 10 mins on no 26 or 31 bus to Princes Street) and good for airport link bus 100 as stops off at the Wester Coates bus stop which is literally a minutes walk and the same stop for city buses. Overall, you get what you pay for. Edinburgh accommodation is so expensive that if you’re after something basic/no frills and a reasonable price this place might work for you. Just don’t go expecting 5 star luxury for 3 star prices.

I loved the complimentary breakfast.

Property was clean and any issues were quickly and easily sorted. We couldn’t get our key by the staff helped really well and can’t fault their service really. The tram is 5-10 minute walk away with direct access to the centre. Great value for money and I would stay there again

Dirty bed sheets. Reception staff are not professional

Overall, the room was fine. Large and spacious and clean. The bathroom was also nice and big. However, the breakfast provided was very limited. It did not have any fresh fruits, only one kind of pastry and only a few choices for cereal. I knew it would be basic, but I thought there would be more variety. The biggest concern was the fact that my shower only poured out hot water. Didn’t matter what I did it was only scolding hot water, and it was forced to take a bath, which I don’t feel comfortable with in hotels. Made it harder to wash your hair and whatnot. Location was pretty convenient next to public transit that ran frequently. It was almost impossible to speak to anyone who worked there, however, which was a challenge. We often couldn’t find a staff when we needed to talk to them and the email address provided when we got confirmation did not work. There was also no phone number provided. Even though this place had some good features, i don’t think we could stay there again.

Bit difficult to get to property, no reception/service but good location

The place was pretty much a dump with the strangest entry system I've ever seen. This should not show up as a "hotel" when searching for places to stay. There's no human attending to the property while you're there. You use a combo to get in and a combo to get your room key. Street parking was fine. Walkable to shops, pubs, etc.

The shower didn,t work properly in our room for our 2 night stay and although a member of staff said they would get a plumber in the fault wasn,t resolved and there was no feedback from staff. There was no cooked breakfast. It felt like an average hostel charging hotel prices and there was no welcoming atmosphere at all. Would not stay here again.

Decent size room and convenient for transit, check in was easy. The shower had next to no water pressure unless you wanted a scalding hot one, and most of the lights didn’t work. Good value for the price we paid.