Copthorne King’s Hotel on Havelock

Hotels
Sustainable Hotel
8.3
/10

Very Good

188 reviews

What Guests Say About Their Stay

lee k. w.
9.1
/ 10
Clean and nice breakfast with smooth check in and out process with free parking and breakfast. Nice facilities too with swimming pool.. Steam room and sauna
Hendry Robin
8.5
/ 10
Very good hotel, breakfast and location
Peterus W. T.
8.5
/ 10
The staffs are nice, room is clean, food is good, location is perfect and easy to access
Andrias Kristianto
9.1
/ 10
That was really great experience!
Andrean T.
8.8
/ 10
The room is cozy, the service is good
In the Area
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403 Havelock Road, Clarke Quay, Singapore, 169632

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Copthorne King’s Hotel Singapore is a four-star hotel built along No 403, Havelock Road, Clarke Quay, 169632, Singapore. It is located 20.9 km away from the nearest airport which is the Changi Airport Singapore. Copthorne King’s Hotel Singapore offers 4 different types of rooms and they are Signature Rooms, Deluxe Rooms and Executive Suites. Each room is equipped with high-quality in room facilities. Copthorne King’s Hotel Singapore also provides amazing hotel facilities to make your stay even more memorable. Shifting to dining, Copthorne King’s Hotel Singapore offers four main dining rooms to suit your taste, Authentic Penang Food, Tien Court Restaurant, Connections Lounge and Starscafe for you to enjoy a varied menu of local and international dishes and amazing drinks throughout the day. Considering how strategic the location of the hotel is, there are various tourist attraction spots you can visit including Tiong Bahru Market, Robertson Walk and People’s Park Complex.
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403 Havelock Road, Clarke Quay, Singapore, 169632
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Copthorne King's Hotel on Havelock

Hotel Overview 

Introduction to Copthorne King's Hotel on Havelock

Copthorne King’s Hotel on Havelock is a renowned four-star hotel located along the scenic Havelock Road in Singapore. The hotel is offering a blend of comfort, convenience, and luxury that caters all travellers. Managed by Millennium Hotels and Resorts, the hotel is strategically located close to the busy Singapore River, making it an ideal choice for both business and leisure travellers. The Copthorne King's Hotel is known for its elegant and welcoming atmosphere, modern amenities, and spacious rooms.

The hotel boasts 310 well-furnished rooms and suites, each designed to offer comfort with a contemporary touch. It offers a variety of facilities to suit the needs of both leisure and business travellers, such as an outdoor pool, fitness centre, steam and sauna rooms, and business centre. The hotel's award-winning Tien Court restaurant, which offers authentic Cantonese food and is a favourite dining spot for both locals and hotel guests, is a standout feature.

Copthorne King’s Hotel is also recognized for its excellent event and meeting facilities. It offers a variety of meeting rooms and event spaces, making it an ideal venue for conferences, weddings, and social gatherings. Its convenience to several of Singapore's most popular locations is enhanced by its close proximity to major attractions including Marina Bay, Orchard Road, and Clarke Quay.

Location of Copthorne King's Hotel on Havelock

Copthorne King’s Hotel on Havelock is located in the vibrant Robertson Quay district. This location is offering guests easy access to Singapore’s central business district, popular entertainment spots, and cultural landmarks. The exact address is

403 Havelock Road, Singapore 169632

.

Room Options and Pricing

Types of Rooms Available at Copthorne King's Hotel on Havelock

Copthorne King’s Hotel on Havelock offers a variety of room types. The rooms are contemporary and stylish, with modern furnishings and amenities that ensure a comfortable stay. The available room types include:

  • Deluxe Rooms

    : Spacious and well-equipped, these rooms feature modern amenities, comfortable bedding, and stylish decor, ideal for both leisure and business travelers.
  • Superior Rooms

    : These rooms offer slightly more space and upgraded amenities, designed for guests looking for extra comfort during their stay.
  • Executive Club Rooms

    : With access to the Executive Club Lounge, these rooms provide added perks such as complimentary breakfast, evening cocktails, and personalized check-in and check-out services.
  • Junior Suites

    : Perfect for guests seeking more space, these suites include a separate living area, offering a luxurious and spacious environment for longer stays.
  • Executive Suites

    : The top-tier offering, these suites provide a luxurious experience with separate living and sleeping areas, exclusive club access, and additional premium amenities.

What is the Price Range for Rooms at Copthorne King's Hotel on Havelock?

The price range at Copthorne King’s Hotel on Havelock typically range between SGD 180 to SGD 450 per nigh. Deluxe and Superior Rooms usually start around SGD 180 to SGD 250 per night. Executive Club Rooms and suites, which come with additional privileges like club lounge access and enhanced amenities, range between SGD 300 and SGD 450 per night. The price may vary depends on season and demand.

Are there Special Offers or Packages Available at Copthorne King's Hotel on Havelock?

The hotel regularly runs special offers and packages to attract a wide variety of visitors. These include promotion for weekend getaways, early bird discounts, and staycation packages that frequently include free meals or spa services. Corporate prices and extended stay packages are advantageous for business travellers, and specials for families with multiple rooms can save their money.

Amenities and Services

What Amenities Does Copthorne King's Hotel on Havelock?

Copthorne King’s Hotel on Havelock offers a wide range of amenities designed to provide comfort and convenience for guests. The hotel features a beautiful outdoor swimming pool surrounded by lush greenery which is perfect for relaxation after a long day. There is also a well-equipped fitness centre for guests looking to stay active during their stay. For those seeking relaxation, the hotel offers sauna and steam rooms, providing a rejuvenating experience.

Business travelers can also take advantage of the hotel’s meeting and event spaces, which are ideal for conferences, seminars, or private functions. The hotel also provides free Wi-Fi throughout the property, ensuring that guests can stay connected at all times. Furthermore, the Executive Club Lounge is available for guests staying in premium rooms, offering complimentary breakfast, evening cocktails, and a private space for meetings. Concierge services and a shuttle bus to Orchard Road further enhance the convenience for guests exploring the city.

Dining Options at Copthorne King's Hotel on Havelock

Copthorne King’s Hotel on Havelock offers a variety of dining options to suit different tastes. The

Princess Terrace Café

is renowned for its authentic Penang buffet, featuring local favourites like laksa, char kway teow, and Penang prawn noodles. For a fine-dining experience, the

Tien Court Restaurant

serves exquisite Cantonese cuisine, including dim sum and premium seafood dishes. Additionally,

Starscafé

provides a more casual setting for light bites, coffee, and desserts.

Does Copthorne King's Hotel on Havelock Offer Any Unique or Luxury Services?

Yes, Copthorne King’s Hotel offers several unique services to elevate the guest experience. One standout feature is the

Penang Buffet

at Princess Terrace Café, renowned for serving one of the best Penang-style buffets in Singapore, attracting both guests and locals alike. For business travelers, the

Executive Club Lounge

provides an elevated experience with added privacy, meeting spaces, and business facilities. The hotel also offers

shuttle services

to key locations, including Orchard Road and Chinatown, allowing guests easy access to popular shopping and cultural areas.

Location and Nearby Attractions

Major Landmarks Near Copthorne King's Hotel on Havelock

  1. Clarke Quay – A vibrant riverside destination known for its nightlife, restaurants, and bars. It’s a 10-minute walk from the hotel, perfect for an evening out by the Singapore River.
  2. Chinatown – A cultural district filled with historic temples, street markets, and traditional eateries. It’s a 5-minute drive or 20-minute walk from the hotel, offering a rich heritage experience.
  3. Orchard Road – Singapore’s famous shopping street lined with malls, boutiques, and dining spots. It’s about a 10-minute drive from the hotel, ideal for a shopping spree.
  4. Gardens by the Bay – A stunning futuristic park with iconic Supertrees and conservatories. It’s approximately a 15-minute drive from the hotel, offering a picturesque escape.
  5. Marina Bay Sands – A world-renowned hotel complex with an observation deck, shopping, and entertainment options. It’s about a 15-minute drive from the hotel, offering spectacular views of the city skyline.

What Are the Transportation Options to Copthorne King's Hotel on Havelock?

Copthorne King’s Hotel on Havelock is well-connected by various transportation options. The nearest MRT stations are Fort Canning (Downtown Line) and Tiong Bahru (East-West Line), both just a short 10-15 minute walk away, providing easy access to the rest of Singapore. You can also easily find taxis and ride-hailing services like, it will make your travel convenient to and from the hotel. For those who is driving, the hotel offers on-site parking. But, there’s also a complimentary shuttle bus service to Orchard Road and Chinatown for guests.

How Far is Copthorne King's Hotel on Havelock from the Airport or Train Station?

Copthorne King’s Hotel on Havelock is approximately 20-25 minutes by car from Changi Airport, depending on traffic conditions. The nearest train stations are Fort Canning MRT (Downtown Line) and Tiong Bahru MRT (East-West Line), both about a 10-15 minute walk from the hotel. These stations provide easy access to various parts of Singapore, including direct routes to key destinations like the airport and downtown areas.

Guest Experience

How is the Overall Guest Experience at Copthorne King's Hotel on Havelock?

The overall guest experience at Copthorne King’s Hotel on Havelock is generally positive. Many guests praising its convenient location near key attractions like Clarke Quay and Chinatown. Visitors appreciate the friendly and helpful staff, as well as the comfortable and clean rooms. Some guests note that while the hotel has a classic charm, certain areas could benefit from modern updates. Overall, it offers good value for money, particularly for business travelers and families.

Is Copthorne King's Hotel on Havelock Suitable for Families?

Yes, Copthorne King’s Hotel on Havelock is suitable for families. The hotel is offering spacious rooms and family-friendly amenities. The hotel also features an outdoor swimming pool and dining options that cater to various tastes, making it a comfortable base for family vacations. Furthermore, its convenient location near attractions like Clarke Quay and Chinatown provides plenty of opportunities for family outings and exploration.

Is Copthorne King's Hotel on Havelock Pet-Friendly?

No, Copthorne King’s Hotel on Havelock is

not pet-friendly

and does not allow pets on the premises. The hotel focuses on providing a comfortable environment for all guests, which includes maintaining specific policies regarding pets.

Accessibility

Is Copthorne King's Hotel on Havelock Wheelchair Accessible?

Yes, the hotel is wheelchair accessible, with ramps, elevators, and accessible rooms designed for guests with mobility issues. Public areas are also equipped with accessibility features to ensure a comfortable and hassle-free experience for all guests.

What Accessible Features Does Copthorne King's Hotel on Havelock Provide?

Copthorne King’s Hotel on Havelock is committed to accessibility and offers various features to accommodate guests with mobility challenges. The hotel includes wheelchair-accessible entrances, ramps, and elevators for easy movement throughout the property. Additionally, there are accessible rooms equipped with grab bars and other amenities to ensure a comfortable stay for all guests.

Nearby Dining Options

Restaurants or Cafes Near Copthorne King's Hotel on Havelock

  1. Jumbo Seafood - 30 Merchant Road, #01-01, Riverside Point, Singapore 058282
  2. Tiong Bahru Bakery - 56 Eng Hoon Street, #01-70, Singapore 160056
  3. The Soup Spoon - 6 Eu Tong Sen Street, #B1-06, Clarke Quay Central, Singapore 059817
  4. Spicy Thai Food - 9 Keng Lee Road, Singapore 219148
  5. Chatterbox - 333 Orchard Rd, #05-03 Hilton, Singapore 238867

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Copthorne King's Hotel on Havelock?

  1. Stroll Along the Singapore River

    : Enjoy a leisurely walk along the scenic riverbanks, taking in the beautiful views of the city skyline and vibrant atmosphere of the surrounding areas, including Clarke Quay and Boat Quay.
  2. Explore Chinatown

    : Just a short drive away, Chinatown offers a rich cultural experience with its historic temples, street markets, and authentic eateries. Visit the Buddha Tooth Relic Temple and shop for unique souvenirs.
  3. Visit Clarke Quay

    : This lively riverside area is famous for its vibrant nightlife, restaurants, and bars. Experience the energy of the night scene or enjoy a relaxing meal by the waterfront.
  4. Discover Gardens by the Bay

    : A short drive from the hotel, this iconic garden features stunning Supertrees, the Flower Dome, and the Cloud Forest, offering a picturesque and educational experience about horticulture.
  5. Shop on Orchard Road

    : Known as Singapore's premier shopping street, Orchard Road is lined with a multitude of malls and boutiques. Enjoy shopping for luxury goods, fashion, and local brands while experiencing the lively urban atmosphere.

Are There Any Popular Events or Festivals Near Copthorne King's Hotel on Havelock? 

Yes, several popular events and festivals take place near Copthorne King’s Hotel on Havelock throughout the year. The

Chinese New Year

celebrations in Chinatown are particularly vibrant, featuring street fairs, lion dances, and festive decorations. You may also enjoy the

Singapore River Festival

showcases cultural performances, food stalls, and activities along the Singapore River, attracting both locals and tourists to experience the lively atmosphere.

Local Insider Recommendations

Hidden Gems Near Copthorne King's Hotel on Havelock

  1. Tiong Bahru Market

    : This local market offers a mix of fresh produce and a popular food court featuring delicious hawker fare. It's a great spot to experience authentic Singaporean dishes in a vibrant setting.
  2. The Literary Light

    : Located in the Tiong Bahru neighbourhood, this cozy cafe is perfect for book lovers. It offers a tranquil atmosphere with a selection of books to read while enjoying artisanal coffee and homemade pastries.
  3. Buddha Tooth Relic Temple

    : Tucked away in Chinatown, this beautiful temple houses a tooth relic of the Buddha. Visitors can explore its stunning architecture and serene ambiance, making it a peaceful escape from the bustling streets.
  4. Kampong Glam

    : A lesser-known area compared to other neighbourhoods, Kampong Glam is rich in history and culture. Visitors can discover charming boutiques, cafes, and the impressive Sultan Mosque, along with vibrant murals.
  5. Fort Canning Park

    : This historical park is often overlooked, but it offers lush greenery, walking trails, and historical landmarks. It's an ideal spot for a leisurely stroll or a picnic, providing a quiet retreat in the heart of the city.

Best Local Experiences Near Copthorne King's Hotel on Havelock

For best local experience near Copthorne King’s Hotel on Havelock, you can explore the vibrant Tiong Bahru neighborhood. It is known for its charming Art Deco architecture, local cafes, and unique boutiques. You can also sampling local hawker fare at Tiong Bahru Market that is a must to try, you can enjoy delicious dishes like chwee kueh and bak kut teh. Additionally, taking a leisurely stroll along the Singapore River allows guests to soak in the scenic views while discovering hidden gems and cultural landmarks along the waterfront.

Where to Shop Near Copthorne King's Hotel on Havelock? 

  1. Riverside Point: Located just a short walk away, this riverside shopping complex features a variety of dining options and shops, making it a great place to relax and enjoy a meal after shopping.
  2. Clarke Quay Central: This vibrant shopping mall offers a mix of retail shops, boutiques, and entertainment options, all set against the backdrop of the lively Clarke Quay area.
  3. Tiong Bahru Plaza: A popular neighbourhood shopping center that features a wide range of shops, from fashion boutiques to electronics and home goods, as well as dining options in the food court.
  4. Orchard Road: Singapore's premier shopping street is about a 10-minute drive away, boasting a plethora of high-end boutiques, department stores, and luxury brands, ideal for a full day of shopping.
  5. Chinatown Street Market: Just a short drive from the hotel, this bustling market offers a plethora of stalls selling souvenirs, traditional handicrafts, and local snacks, perfect for picking up unique gifts and experiencing local culture.

Best Times to Visit

What Are the Best Times to Stay at Copthorne King's Hotel on Havelock to Avoid Crowds?

The best times to stay at Copthorne King’s Hotel on Havelock to avoid crowds are typically during the mid-week, particularly from Tuesday to Thursday. That time, business travelers are fewer. You can also visit during the off-peak seasons, such as from mid-January to March or September to November, it can provide a more tranquil experience, as these periods tend to see fewer tourists.

Booking Information

How to Book a Room at Copthorne King's Hotel on Havelock Online?

To book your room at Copthorne King's Hotel on Havelock online, you can visit Traveloka website or apps. And then, input your check-in and check-out dates with the number of guests, this is a way to view available room options. Select your preferred room type and follow the prompts to enter your personal details and payment information. Lastly, review your reservation details and confirm the booking to complete the process.

To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights, and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

If you consider another option beside Copthorne King's Hotel on Havelock, people also see Village Hotel Bugis by Far East Hospitality, the 4-star hotels that will give you comfort in mind. Alternatively, you can also see Mandarin Oriental Singapore to give you both luxury and comfort that caters business travellers or leisure, while ibis Singapore on Bencoolen provides more casual yet modern with budget-friendly travellers. Each hotel has their distinctive unique features to guarantee an enjoyable and comfortable stay. 

Travellers who visit Singapore choose to stay in these three areas: Little India, Bugis, and Chinatown.

Copthorne King's Hotel on Havelock Road is also near several popular landmarks in Singapore. Just a short distance away is Fort Canning Park, a historic green space with scenic walks and cultural sites. Also nearby are Clarke Quay Mall, known for its vibrant nightlife and waterfront dining, and Chinatown Heritage Centre, where visitors can explore Singapore’s rich cultural heritage.

All facilities in Copthorne King’s Hotel on Havelock

Bar, Cafe and Lounge Copthorne King’s Hotel on Havelock
Bar, Cafe and Lounge
Swimming Pool Copthorne King’s Hotel on Havelock
Swimming Pool
Fitness Center Copthorne King’s Hotel on Havelock
Fitness Center
Functional Hall Copthorne King’s Hotel on Havelock
Functional Hall
Common Space Copthorne King’s Hotel on Havelock
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service
  • Bus/truck parking
  • Secure parking
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Hot tub
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Steam room

Sports and Recreations

  • Fitness center
  • Mini golf

Kids and Pets

  • CRIBS
  • Highchairs

Accessibilty

  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Copthorne King’s Hotel on Havelock

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Age 12 and above needs to have extra bed (Except for Signature Rooms - strictly no extra bed)

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Copthorne King’s Hotel on Havelock
311
Number of floors in Copthorne King’s Hotel on Havelock
20
Another facilities in Copthorne King’s Hotel on Havelock
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Copthorne King’s Hotel on Havelock

What are available facilities at Copthorne King’s Hotel on Havelock?
There are top facilites at Copthorne King’s Hotel on Havelock such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Copthorne King’s Hotel on Havelock?
The standard check-in time at Copthorne King’s Hotel on Havelock is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Copthorne King’s Hotel on Havelock provide breakfast?
Yes, Copthorne King’s Hotel on Havelock provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Copthorne King’s Hotel on Havelock

8.3
Very Good

From 188 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.2

Service and Facilites

8.3

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Traveler Reviews Copthorne King’s Hotel on Havelock

Number of reviews per page
20
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Customer reviews
J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.5

/10

Reviewed 2 week(s) ago

The balcony door was broken, asked for help but nothing happened. No full body mirror, kinda inconvenient, bathtub kinda small even for a short girl like me

Find this review helpful?

T***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 8 week(s) ago

Friendly and helpful staff, clean hotel environment and rooms
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Find this review helpful?

c***l
icon-origin-TRAVELOKA

6.4

/10

Reviewed 43 week(s) ago

We stayed 6 days 5 nights in this hotel. At first I feel a bit hesitated to booked after read some reviews about the unprofessional receptionist, but try to ignore after read some other reviews about the spacious room & good location. Unfortunately I got a room with broken bath up tap. So I called the receptionist for room changing, unlucky Amir is the one who accepted my phone. He worked so slow, answer with unprofessional tone, with no solution until I have to go down & confronted him, Then I got my room changed with his sour face. Long story short, the next day I reported him to his superior, Ms. Nana, After she listened to the story, She apologized and asked Amir to apologized of his unprofessional behaviour. She then try to offered some complimentary additional services which I appreciated but in the end I just have to turn down the good gesture, since it will not give Amir a good lessons. Despite that unprofessional staff problem, the hotel is still in good condition, the cleaning lady cleans very well. The hotel has a quite spacious room also the location is good. Anyway, Thank you to Ms. Jocelyn and especially to Ms. Nana who sincerely try to solved the problem & make my staying there pleasant.
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1 people find it helpful

N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 46 week(s) ago

All in all. This is the best hotel in Singapore 🤩.

3 people find it helpful

WillyA Willy
icon-origin-TRAVELOKA

8.3

/10

Reviewed 67 week(s) ago

Room is clean. But I was expecting a more special touch when I added notes; it was for a wedding anniversary. Wife is unhappy about the 2 single beds as we requested for 1 queen size instead. Breakfast was good. Overall an OK staycay.

3 people find it helpful

Accommodation's Reply
06 Feb 2024
Dear WillyA Willy, Thank you for choosing to celebrate your wedding anniversary with us and for sharing your feedback about your recent stay. We are glad to hear that you found the room clean and enjoyed the breakfast experience. We sincerely apologize for any disappointment regarding the special touches for your anniversary celebration. Your feedback is important to us, and we will review our processes to ensure that special requests, especially for significant occasions like anniversaries, are met with the attention they deserve. We regret any inconvenience caused by the arrangement of the beds in your room. Our team strives to accommodate guest preferences to the best of our ability, and we apologize for any oversight in this regard. We appreciate your understanding and thank you for choosing to spend your special occasion with us. We hope to have the opportunity to welcome you back for a more memorable and enjoyable experience in the future. If there are any specific preferences or additional details you do like to share to assist us in improving our services, please feel free to reach out. Best Regards, Jocelyn Ngiam Front Office Manager
Dicky A.
icon-origin-TRAVELOKA

5.1

/10

Reviewed 69 week(s) ago

The service was very poor due to a 2-hour wait to check-in, unfriendly staff, rooms not as promised and dirty. I regret to choose this hotel.

1 people find it helpful

Accommodation's Reply
13 Jan 2024
Dear Mr. Dicky, I sincerely apologize for the disappointing experience you had during your stay at our hotel. Your feedback is crucial to us, and I want to assure you that we take it seriously. I am truly sorry for the inconvenience caused by the extended wait time during check-in. We understand the importance of a smooth and efficient check-in process, and your experience does not reflect our usual standards. Rest assured that we will be addressing this issue to ensure a more streamlined check-in process in the future. I am also deeply sorry to hear about the unfriendly staff and the cleanliness issues in your room. This is certainly not the level of service we aim to provide. We will be conducting a thorough investigation into the concerns you have raised and will take corrective actions to prevent similar issues from occurring in the future. Your feedback is valuable to us, and we genuinely appreciate you bringing these issues to our attention. If you would be open to providing more details about your stay, it would assist us in identifying specific areas that require improvement. I understand that your experience fell short of expectations, and for that, I am truly sorry. We hope to have the opportunity to make it right and regain your trust in the future. Thank you for your understanding and we hope to welcome you back again in the near future. Best Regards, Jocelyn Ngiam Front Office Manager
Indra
icon-origin-TRAVELOKA

8.5

/10

Reviewed 93 week(s) ago

We stay 6days 5 nights. Nice experience ….

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Janet S.
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10.0

/10

Reviewed 96 week(s) ago

Its my 2nd time of staying here Copthrone King 's Hotel and its great experienced we always get an upgrade of room. Staff are friendly and helpful.

3 people find it helpful

Accommodation's Reply
26 Jun 2023
Dear Janet Salvo, Warmest greetings from Copthorne King's Hotel Thank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests. We appreciate you for taking time off your busy schedule to pen down your thoughts with your amazing ratings. We are delighted to learn of your overall stay experience with us Once again, thank you and have a great day ahead Regards Rezzal Assistant Front Office Manager
Nguyen
icon-origin-TRAVELOKA

9.1

/10

Reviewed 105 week(s) ago

Supernice balcony. Receptionist was very friendly and helpful. Spacious room, bathtub is good for me and swimming pool as well.

2 people find it helpful

Accommodation's Reply
15 May 2023
Dear Sir/Madam, Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again. Cheers. Truly, Guest Relation Team
nazalia a. f.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 107 week(s) ago

Nice Hotel to stay. Located near MRT station (around 200 m) and in front of bus station. Don't need to worry about transportation. The hotel room was clean and big enought for couple. I stayed for 4 night here. Breakfast food was standard. But overall I enjoyed stay there.

1 people find it helpful

Adeline K.
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9.4

/10

Reviewed 120 week(s) ago

Booked for 31dec'22 countdown, though no fireworks can be seen from the hotel but theres a bridge near the hotel that can see the fireworks from far. Also received a free upgrade to their suite & it was just an amazing experience staycay 😊 thank you so much!

1 people find it helpful

Accommodation's Reply
12 Jan 2023
Dear Adeline, Thank you for the valuable feedback on the recent visit and we appreciate your time and contribution. We are delighted to know that you enjoyed your suite upgrade and staycation with us. We look forward to welcoming you back again! Cheers. Truly, Guest Relations Team
Gladys C.
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6.1

/10

Reviewed 137 week(s) ago

The rooms were squeezy especially the toilets. The balcony door can't be opened unless we call and ask to open it. But once you close the door, you can't open it again.

3 people find it helpful

Accommodation's Reply
17 Sep 2022
Dear Gladys C, Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again. Cheers. Truly, Guest Relation Team
MUHAMAD A. R.
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9.3

/10

Reviewed 141 week(s) ago

What I love.- So comfortable. The room is clean.- the employee are so nice.- they serve variety of good foods for breakfast.- gave us a lot of bottled water in our room.- comfy bed.- comfy gym. Downside:- It ' s nearby the bus station but far from MRT.- The pool is not really big.- no supermarket nearby.

1 people find it helpful

Accommodation's Reply
21 Aug 2022
Dear Muhamad, Appreciate your valuable feedback on the recent visit and thank you for your time and contribution. Do note, we will be having new line of MRT (TE16) access along Havelock belt. This is due for operation very soon and we are truly excited to create great accessibility to all our guest. Meanwhile we look forward to welcome you back again. Truly, Guest Relation Team
NGUYEN T. Q. H.
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10.0

/10

Reviewed 145 week(s) ago

Breakfast buffet is very good. Many things. Excellent curry. Clear water swimming pool. Good service Yes Late Check out. Minus: A bit far from MRT (more than 1.2km)
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4 people find it helpful

Accommodation's Reply
31 Jul 2022
Dear Thi Q.H.N. Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again. Truly, Guest Relation Team
Dwi Eka Susanti
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4.8

/10

Reviewed 146 week(s) ago

We book family room but was given standard room. We checked with reception, they are also unsure. Eventually they send extra bed for us. However what we book is 1 queen 1 single and not extra bed and the room is too squeezy.

1 people find it helpful

Accommodation's Reply
13 Jul 2022
Dear Dwi, Thank you for the feedback sharing and we apologized on the room allocation made to you during the one night stay. We learnt on the internal glitch made through the booking which resulted to otherwise upon your arrival. We have address this to the relevant section and review on the possible deterrence in future. Once again thank you for the valuable feedback and we look forward for an opportunity to welcome you back again. Truly, Guest Relation Team
Kai X. Z.
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8.5

/10

Reviewed 146 week(s) ago

OK, is just the check out doesn't have express service.

3 people find it helpful

Accommodation's Reply
31 Jul 2022
Dear Tan, Thank you for your valuable time and input sharing. We have taken note and will surely address to section concerned to evaluate this going forward. Meanwhile, take care and stay safe! Truly, Guest Relation Team
Alric F.
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9.3

/10

Reviewed 148 week(s) ago

Clean room, nice food. Only the place not so easily reachable by MRT station, need to use bus or taxi.

3 people find it helpful

Accommodation's Reply
03 Jul 2022
Dear Alric, Thank you for reaching out to us and we appreciate your sharing of the recent visit. We look forward to welcome you back again. Truly, Guest Relation Team
Paula P. S.
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6.0

/10

Reviewed 148 week(s) ago

Service was very disappointing, several times there were no towels in the bathroom, asking for towels needed to wait for almost 1 hour, room service was very bitchy, many times asking for towels were answered unfriendly. Dirty rooms, carpets have to be vacuumed, very disappointing.
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3 people find it helpful

Accommodation's Reply
11 Jul 2022
Dear Paula, Thank you for the review sharing and we regret to learn on the unpleasant encounter during the 10 night stay with us. We have shared this with relevant section and follow up herein to avoid future recurrence to other guest. Rest assured we hope to welcome you back again in future shall you plan for another visit. Meanwhile stay safe and have pleasant week ahead. Truly, Guest Relation Team
Wisanti Ambiono
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9.7

/10

Reviewed 148 week(s) ago

Room is spacious. Location is good, breakfast is tasty. Staff are very responsive. Bathroom is relatively small compared to the room size; Otherwise it 's perfect. I would rate 9 out of 10 because of the rather small bathroom and lack of bidet.

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Accommodation's Reply
03 Jul 2022
Dear Wisanti, Many thanks for your honest review sharing. We have taken note of the feedback on the products and will be sharing with facility head for future review during upgrade. Meanwhile, please stay safe and we look forward to welcome you back again. Truly, Guest Relation Team
James S.
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6.3

/10

Reviewed 150 week(s) ago

It says there is a balcony but was given a room with a small balcony just for the pot of plant, instead of the room with big balcony facing the swimming pool. Also there is no handheld shower head and the flush and tap are all manual and very hard to trun on! My niece had to alwsys ask for help to turn on the tap.

1 people find it helpful

Accommodation's Reply
21 Jun 2022
Dear James, Thank you for the recent stay and your feedback. We sincerely apologise for your experience with us. Our balconies are usually standard in size, although the corner units may be a little larger. As for the bathroom, we will take your feedback regarding the shower head, toilet flush and tap into consideration and pass this along to the relevant department. Nonetheless, we hope this does not deter you from visiting us again and we look forward to welcoming you back to Copthorne King's Hotel on Havelock.
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