Goodwood Park Hotel

Hotels

8.5

/10

Very Good

591 reviews

What Guests Say About Their Stay

Devona L.
10.0
/ 10
Really love my stay with Goodwood Park Hotel each and every time. This is my fourth stay and the hotel is nothing short of spectacular with top-notch, friendly, prompt service and roomy, comfortable rooms. So happy that the rate from the app this time included breakfast. Such a joy with so many dishes to choose from, ranging from Asian, Local flavours including Nasi Lemak and Meesiam, as well as the usual breakfast favourites like Waffles, Pastries etc. I really highly recommend this hotel, please keep up the awesomeness.
Nur Khairunnisa Bte Rosli
10.0
/ 10
Great services and hospitality! Stayed for borthday, was upgraded to Parklane Studio whcih even has balcony and kitchen and also received a cake with candle! Would certainly recommend!
Shan W.
8.5
/ 10
I recommend staycation! Royal premium service by heritage historical building. My room is upgraded. The Taiwanese porridge at coffee lounge is great. It is their signature since. 1950. You will explore the great British colonials history with Balinese pool here
Liling Canice LIU
9.1
/ 10
Dates decoration in the lead in room category (mayfair deluxe) - it has an East Coast chalet feel (sorry but it's true). But it was very comfortable and overall a very enjoyable stay at a very decent price point for a centrally located hotel with full facilities. Tips: would recommend topping up for the newly refurbished Premier room which is only sgd100 more per night. What I liked:- complimentary parking.- two swimming pools.- staff are engaged in their jobs and take the initiative to assist guests (superb training! No blur and lost faces here)- room service 24h! (big portions and flexible with special requests). Room for improvement:- better signage: confusing as there are multiple wings and should also show signs to the back door access to the main pool (without going through the lobby). One of the housekeeping staff showed me the way.- soundproofing: could hear next door neighbors talking clearly and also all the housekeeping noises from corridor and next door.- work desk lighting very dim, needs an additional desk lamp for work.
claquella
10.0
/ 10
Loved our short stay at Goodwood Park Hotel! The room was spacious and we really loved the Smart TV that allowed for screen mirroring through our phones so we could watch dramas! Not to forget the bathtub in the bathroom as well 💕 For breakfast, heard from the staff that it'd be buffet-style on weekends, we went on a weekday so it was a choice between American or Asian breakfast. Still super filling! Can't wait to go back again ☺️
In the Area
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22 Scotts Road, Orchard, Singapore, 228221

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Goodwood Park Hotel is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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22 Scotts Road, Orchard, Singapore, 228221
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Hotel Overview: Goodwood Park Singapore

Goodwood Park Singapore is a renowned heritage hotel in Singapore, celebrated for its rich history and timeless charm. Established in 1900, the hotel occupies a beautifully designed building that has been meticulously restored to preserve its original grandeur. The iconic Grand Tower, a key feature of the property, was gazetted as a national monument in 1989, highlighting its significance in Singapore's tourism legacy. With a blend of classic elegance and modern luxury, Goodwood Park Hotel remains a distinguished landmark in the heart of the city.

Introduction to Goodwood Park Singapore 

Experience the grandeur of a colonial-era gem at Goodwood Park Hotel, Singapore. This iconic 5-star hotel offers luxurious accommodations, exceptional service, and celebrated dining, ensuring an unforgettable stay in a setting steeped in history and elegance.

Location of Goodwood Park Singapore 

Goodwood Park Singapore boasts a prime location, just steps away from Singapore’s vibrant Orchard Road, renowned for its shopping and entertainment, and only a 10-minute drive to the Central Business District. Its central position makes it a perfect choice for both leisure and business travelers.

Room Options

Types of Rooms Available at Goodwood Park Singapore 

Goodwood Park Singapore offers a diverse range of rooms to suit different needs and preferences. The spacious Parklane Split Level Studio Suites feature a unique layout, with options for both single and triple occupancy, providing a luxurious and comfortable stay. The Deluxe Mayfair rooms come in Twin, King, and Triple configurations, offering contemporary comfort with elegant furnishings. For a more elevated experience, the Junior Suites offer extra space and refined amenities, with triple options available for families or small groups. Whether for business or leisure, these varied room types cater to all guests looking for style, comfort, and convenience.

Are there Special Offers or Packages Available at Goodwood Park Singapore? 

Goodwood Park Singapore offers a variety of special packages and offers, including exclusive dining, event, and accommodation deals. Guests can enjoy unique promotions such as Lunar and festive staycations, book-direct offers, and the Goodwood Premier Program for added perks. For the best available rates and to explore more options, visit the hotel's official website or check Traveloka for the latest deals.

Amenities and Services

What Amenities Does Goodwood Park Singapore Offer? 

At Goodwood Park Singapore, guests are treated to a wide array of amenities designed for comfort and convenience. Rooms come fully air-conditioned, while the outdoor pool and sun loungers provide a perfect spot for relaxation. The fitness center is well-equipped for those looking to maintain their wellness routine. Business travelers can make use of the hotel’s dedicated business center, conference rooms, and meeting facilities, ideal for corporate functions. Families or groups can opt for connecting rooms, and non-smoking rooms are available for a more pleasant stay. Complimentary Wi-Fi ensures guests stay connected throughout their time at the hotel. With its elegant ballroom and banquet facilities, Goodwood Singapore is well-suited for both social gatherings and professional events.

Dining Options at Goodwood Park Singapore 

Dining becomes an unforgettable experience with a wide array of exceptional options at Goodwood Park Singapore. Indulge in a luxurious afternoon tea at L’Espresso, where elegance meets exquisite flavors, or savor the finest grilled specialties at the iconic Gordon Grill. For those seeking authentic Cantonese cuisine, Min Jiang offers a feast of traditional flavors, while Min Jiang at Dempsey provides a relaxed, yet refined atmosphere with its exceptional dishes. Whether you're in the mood for a quick bite at The Deli or a refreshing drink at the intimate Highland Bar, there's something for everyone. Plus, with takeaway and delivery services available, you can enjoy these delightful meals in the comfort of your own room.

Does Goodwood Park Singapore Offer Any Unique or Luxury Services? 

Goodwood Park Singapore offers unique luxury services, including the Poolside Terrace, an elegant, timber-decked alfresco venue at L’Espresso restaurant. Overlooking the hotel’s Main Pool and surrounded by charming colonial architecture, it provides the perfect setting for a chic solemnization ceremony and reception, with ceiling fans ensuring comfort in Singapore's tropical climate. Additionally, the hotel offers tailored Wedding Packages and a Solemnisation Rental Package, ensuring every detail of your special day is handled with exceptional care and style.

Location and Nearby Attractions

Major Landmarks Near Goodwood Park Singapore 

  1. Pasar Bugis Street:  A bustling street market known for its vibrant atmosphere, offering a variety of local goods, fashion, and street food.
  2. Orchard MRT Station; A major transport hub that connects visitors to the rest of Singapore, located just a short distance from Goodwood Park Hotel.
  3. Masjid Sultan: A beautiful and historic mosque in Kampong Glam, known for its grand architecture and cultural significance.
  4. Far East Plaza: A popular shopping mall featuring a wide range of fashion boutiques, eateries, and unique finds, making it a local favorite.
  5. Tang Plaza: A prominent shopping destination on Orchard Road, housing high-end brands and luxury retail options.

What Are the Transportation Options to Goodwood Park Singapore?

Goodwood Park Singapore is easily accessible through various transportation options. The nearest MRT station is Orchard MRT, just a short walk away, offering convenient access to the city’s subway network. Visitors can also reach the hotel by car, with ample parking available, or opt for a town car for a more luxurious arrival. Additionally, Line 36 bus services run nearby, with stops at Orchard Station and Tang Plaza, providing a straightforward option for those using public transport.

How Far is Goodwood Park Singapore from the Airport or Train Station? 

Goodwood Park Singapore is approximately 26 minutes (22.0 km) from Singapore Changi Airport via the Pan Island Expressway (PIE), or about 27 minutes (21.5 km) via the East Coast Parkway (ECP). The hotel is also easily accessible from major train stations, offering a convenient location for travelers arriving by both air and rail.

Guest Experience

How is the Overall Guest Experience at Goodwood Park Singapore?

The overall guest experience at Goodwood Park Singapore  is highly rated, with an impressive score of 8.6 from 590 verified guest reviews. Guests consistently praise the excellent and superb service, with many describing the hotel as more like a castle than a typical hotel. The charming colonial architecture, scenic surroundings, and peaceful night walks contribute to a memorable stay. With its combination of luxury, history, and top-notch service, it is considered a great place to stay in Singapore.

Is Goodwood Park Singapore Suitable for Families? 

Yes, Goodwood Park Singapore is highly suitable for families. The hotel offers connecting rooms for added convenience, ensuring ample space for family stays, and all rooms are non-smoking for a comfortable environment. Additionally, babysitting services are available for a surcharge, providing peace of mind for parents looking to relax or explore the city.

Is Goodwood Park Singapore Pet-Friendly? 

No, Goodwood Park Singapore is not pet-friendly. The hotel has a strict policy that prohibits pets on its property.

Accessibility

Is Goodwood Park Singapore Wheelchair Accessible?

Yes, Goodwood Park Hotel is wheelchair accessible and offers amenities to accommodate guests with accessibility needs, ensuring a comfortable stay for all. The hotel strives to provide an inclusive experience for every guest.

What Accessible Features Does Goodwood Park Singapore Provide? 

The Min Jiang restaurant is wheelchair accessible, allowing easy access for diners with mobility needs. Additionally, the hotel’s 233 rooms and suites are equipped with contemporary amenities, offering modern comforts and convenience to all guests, including those with accessibility requirements.

Nearby Dining Options

Restaurants or Cafes Near Goodwood Park Singapore 

  1. Paradise Theochew @ Scotts Square: 6 Scotts Rd, #03 - 04, Singapore 228209
  2. Les Amis: 1 Scotts Rd, #01 - 16 Shaw Centre, Singapore 228208
  3. Bistro Du Vin: 1 Scotts Rd, #01 - 14 Shaw Centre, Singapore 228208
  4. Merci Marcel Orchard: 390 Orchard Road, 01-03 Palais Renaissance, 390 Orchard Rd, #01 - 03 / 04, Singapore 238871
  5. The Community Coffee: 14 Scotts Road #02-94 Far East Plaza, Singapore 228213

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Goodwood Park Singapore? 

  1. Fort Canning Park: Escape into nature at this tranquil urban park. Explore the historic Battlebox, wander through lush greenery, and relax in the aromatic Spice Garden for a peaceful retreat.
  2. National Orchid Garden: Immerse yourself in a vibrant sea of over 1,000 orchid species. Stroll along winding paths surrounded by stunning floral displays in this botanical paradise.
  3. Museum of Ice Cream: Indulge in a playful and immersive experience. Interactive exhibits, quirky photo ops, and unique ice cream flavours (including the famous sprinkle pool) make for a sweet and whimsical adventure.
  4. Ana Bookstore: A hidden gem for book lovers, this independent bookstore offers a curated selection of literary works and a cozy space for browsing or attending intimate readings.

Are There Any Popular Events or Festivals Near Goodwood Park Singapore?

Orchard Road becomes a vibrant hub of cultural celebrations throughout the year. Chinese New Year features lanterns and the spectacular Chingay Parade, while Eid al-Fitr brings communal feasts and colorful decorations. Deepavali lights up the streets, and the Hungry Ghost Festival showcases vibrant performances and food stalls. The Mid-Autumn Festival dazzles with lanterns and mooncakes, and Christmas fills the area with enchanting lights and festive cheer, making Orchard Road a year-round celebration of culture and community.

Local Insider Recommendations

Hidden Gems Near Goodwood Park Singapore 

  1. Nassim Road: A peaceful neighborhood famous for its luxurious homes and verdant landscapes. This upscale area near the city center exudes sophistication, making it a desirable address for affluent locals and expatriates seeking serenity and exclusivity.
  2. Macdonald House & Temasek Shophouse: Steeped in history, these iconic buildings reflect Singapore’s colonial legacy. Temasek Shophouse features a blend of architectural styles, while Macdonald House, an important landmark housing the Australian High Commission, stands as a symbol of significance with its own intriguing stories.
  3. Istana Woodneuk: This colonial mansion is a picturesque remnant of Singapore's past, surrounded by lush greenery and beautiful architecture. Once a royal residence, it now stands as a serene monument of history, accessible through guided tours and special events.
  4. Cluny Court: A delightful lifestyle hub featuring a combination of dining, shopping, and wellness experiences. This charming enclave offers a unique mix of boutiques and eateries, providing a relaxed and inviting atmosphere for both locals and visitors.
  5. St. George's Church: A peaceful Anglican church founded in 1904, known for its stunning architecture and serene environment. With beautiful stained glass windows and a tranquil garden, it offers a calm retreat amid the city’s hustle and bustle.

Best Local Experiences Near Goodwood Park Singapore 

A great local experience near Goodwood Singapore on Scotts Road is exploring the nearby Orchard Road, where you can shop at iconic malls like ION Orchard and Ngee Ann City, or unwind at the tranquil Singapore Botanic Gardens. For a cultural experience, visit the nearby National Museum of Singapore or catch a performance at the Esplanade Theatre to immerse yourself in the arts scene.

Where to Shop Near Goodwood Park Singapore?

  1. 7-Eleven: 14 Scotts Road, #01-05, Far East Plaza, Singapore 228213
  2. Scarlett Supermarket @ Orchard Gateway: 277 Orchard Rd, B1-03/04 orchardgateway, Singapore 238858
  3. Mini Price: 310 Orchard Rd, Singapore 238864
  4. Paragon Shopping Centre: 290 Orchard Rd, Singapore 238859
  5. Wisma Atria: 435 Orchard Rd, Singapore 238877

Best Times to Visit

What Are the Best Times to Stay at Goodwood Park Singapore to Avoid Crowds?

The best times to stay at Goodwood Park Hotel to avoid crowds are during the weekdays, particularly in the off-peak seasons of mid-January to early March or September to November. These months offer a quieter, more relaxed atmosphere, allowing you to enjoy the hotel’s amenities and the surrounding area with fewer tourists.

Booking Information

How to book a room at Goodwood Singapore online?

To book a room at Goodwood ParkSingapore online, you can visit Traveloka’s website or app. Simply enter your desired dates and search for The Mahata to view available rooms and rates. Follow the straightforward booking process to secure your stay with ease.


For those seeking a luxurious stay, Goodwood Park Singapore is a prime choice, often accompanied by other high-end options such as Hilton Singapore Orchard, York Hotel, and Pullman Singapore Orchard. Travelers looking for opulence will find popular areas like Orchard Road, Marina Bay, Clarke Quay, Chinatown, Sentosa, and Changi to be ideal for their accommodations. Many of these hotels are conveniently located near iconic landmarks, including the stunning Marina Bay Sands in Marina Bay, the exhilarating Universal Studios Singapore on Sentosa Island, and the vibrant VivoCity at Harbourfronts, ensuring an unforgettable experience in Singapore's most sought-after destinations.


To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!

All facilities in Goodwood Park Hotel

Bar, Cafe and Lounge Goodwood Park Hotel
Bar, Cafe and Lounge
Swimming Pool Goodwood Park Hotel
Swimming Pool
Fitness Center Goodwood Park Hotel
Fitness Center
Functional Hall Goodwood Park Hotel
Functional Hall
Lobby Goodwood Park Hotel
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Continental breakfast

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Nearby Facilities

  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Goodwood Park Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

NO SMOKING POLICY:
Kindly note that the Hotel prohibits smoking or vaping on the property premises, including guest rooms, restaurants and event spaces, except for designated smoking areas. Should there be signs of smoking or vaping inside the guest rooms(s), the Hotel reserves the right to charge the room guest(s) for the cleaning fees.
CHILDREN POLICY:
• Infant 0-2 years stays for free if using existing bedding. Baby cot or crib available upon request
• Children 3-11years stays for free if using existing bedding. An additional charge will be incurred for extra bed
• Guest 12 years and older are considered as adults. Extra bed is a must and additional charged will be incurred.
CHECK-IN AND CHECK-OUT POLICY:
• Check-in time is after 3pm and check-out time is 12 noon. For early arrival before 3pm, it is recommended to pre-book the room one day in advance with a full day charge. Hotel may accommodate late check-out after 12 noon subject to room availability at a charge.
NO PARTY POLICY:
To ensure all guests enjoy the comfort and safety of the facilities we offer, Goodwood Park Hotel upholds a strict zero tolerance to parties and excessive noise. Kindly note that the number of persons allowed in the room (including registered guests and/or registered visitors) at any one time is only up to the maximum occupancy of the room. Any person found to be on our premises creating excessive noise, having a party or exceeding the numbers of permitted guests will be requested to leave the hotel without refund.
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10% F&B discount is applicable to selected ala carte items and will be informed by reception during check-in.
Room configuration and views from the room may differ from the image shown.
Please be informed that the Hotel will never contact guests to ask for your personal particulars and/or sensitive information or request for payment via SMS or other messaging applications.
Stringent hygiene and sanitation measures have been implemented to provide a stay experience with peace of mind. Spray disinfection robots are deployed to run periodically along guest room corridors in the main building, into check-out rooms, the hotel lobby and hotel-operated restaurant areas to effectively disinfect, sterilise and purify the ambient air.
REGISTRATION OF GUESTS AND/OR VISITORS:
Please be informed that the Hotel will impose a penalty fee of S$2,000 if the room guests exceed the permitted number at any time and if any of the room guests are not registered with the Front Desk.
Animals of any kind are strictly not permitted in the hotel premises. This includes, but is not limited to, pets, emotional support animals, assistance animals, and service animals.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Goodwood Park Hotel
233
Number of floors in Goodwood Park Hotel
3
Another facilities in Goodwood Park Hotel
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Goodwood Park Hotel

What are available facilities at Goodwood Park Hotel?
There are top facilites at Goodwood Park Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Goodwood Park Hotel?
The standard check-in time at Goodwood Park Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Goodwood Park Hotel provide breakfast?
Yes, Goodwood Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Goodwood Park Hotel

Traveloka (591)

Other sources (966)

8.5
Very Good

From 591 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

9.0

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Traveler Reviews Goodwood Park Hotel

Number of reviews per page
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Customer reviews

muhammadkafi r.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 78 week(s) ago

Neat and cozy! At first we are a bit surprised cause it was more like a castle than a hotel, great scenery and nightwalk decent place to stay!

2 people find it helpful

Raymond P. S. B.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 130 week(s) ago

The hotel has a very long history and a laid back feel. The small pool area has a Balinese feel and the Taiwan porridge dinner was nice.

3 people find it helpful

Njoo P. L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 130 week(s) ago

The rooms are big and clean. The service is very friendly
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3 people find it helpful

Assyifa D.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 132 week(s) ago

Love love love this hotel and the workers who were so so kind! The concierges especially 💜 shout out to michelle who got me my birthday dinner reservation on a really packed evening 🥰.

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ParamitaA Paramita
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10.0

/10

Reviewed 137 week(s) ago

The hotel service is very good. We are given extra benefits for certain requests at this hotel. And we were given leeway at check in. I am very happy when the team from the hotel can use Indonesian.

2 people find it helpful

Paula P. S.
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8.5

/10

Reviewed 139 week(s) ago

Clean room, bright, very welcome Reception when we come, very nice and helpful porter and concierge, comfortable bed. Good quality food for breakfast but porridge still looks like rice with water at breakfast. Very helpful very nice and kind waitress at breakfast area. We are happy to stay at GoodWood Park Hotel, very close to Orchard Paragon and around shopping mall. Thank you.
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Accommodation's Reply
23 Aug 2022
Dear Ms Paula , Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming both of you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Ee Soh H. G.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 149 week(s) ago

Great staycation at Goodwood Park, and the front desk gave us a free upgrade out of goodwill from Deluxe Premier to Heritage room. As we did not like the gap in between the beds, the front desk then helped us with the change of rooms to our original booking. The stay was really fantastic and enjoyed it very much.

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Accommodation's Reply
08 Jun 2022
Dear Ms Ee, We’re so thrilled that you enjoyed the experience at the hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at the Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Devona L.
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10.0

/10

Reviewed 152 week(s) ago

Really love my stay with Goodwood Park Hotel each and every time. This is my fourth stay and the hotel is nothing short of spectacular with top-notch, friendly, prompt service and roomy, comfortable rooms. So happy that the rate from the app this time included breakfast. Such a joy with so many dishes to choose from, ranging from Asian, Local flavours including Nasi Lemak and Meesiam, as well as the usual breakfast favourites like Waffles, Pastries etc. I really highly recommend this hotel, please keep up the awesomeness.
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1 people find it helpful

Accommodation's Reply
10 May 2022
Dear Ms Yeap, Thank you for giving us a full score. We’re so thrilled that you enjoyed the experience at the hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at the Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Kwek Z. C. R.
icon-origin-TRAVELOKA

5.5

/10

Reviewed 155 week(s) ago

We checked in after the check in time but the room was not ready for us. We had to call and check for the availability instead of hearing back from the hotel staff. Room was dusty when we got it. I wouldn't say we were given the 5 star service.

1 people find it helpful

Nur Khairunnisa Bte Rosli
icon-origin-TRAVELOKA

10.0

/10

Reviewed 156 week(s) ago

Great services and hospitality! Stayed for borthday, was upgraded to Parklane Studio whcih even has balcony and kitchen and also received a cake with candle! Would certainly recommend!

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Accommodation's Reply
18 Apr 2022
Dear Ms Nur, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcome you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Sudhir K. J.
icon-origin-TRAVELOKA

7.3

/10

Reviewed 157 week(s) ago

The Stay was comfortable and the staff was cordial.

1 people find it helpful

Accommodation's Reply
07 Apr 2022
Dear Mr Joshi, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Yeo Han Kwang
icon-origin-TRAVELOKA

9.7

/10

Reviewed 157 week(s) ago

Had a great staycation at Goodwood Park Hotel. The service was excellent and the Taiwan Porridge was delicious:).

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Accommodation's Reply
07 Apr 2022
Dear Yeo, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
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Sim Q. Y. G.
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9.1

/10

Reviewed 157 week(s) ago

Hubby loved the vintage look of the parklane suite that comes with the stairs to the bedroom loft. Room has loads of amenities-stove, washing machine, utensils and cutlery. Cosy lived-in vibe with furnishings has visible wear and tear. Amazing main pool surrounded by palm trees in the courtyard that feels like you're overseas.

1 people find it helpful

Accommodation's Reply
07 Apr 2022
Dear Ms Sim, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Ridwan D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 158 week(s) ago

Clean room, great services even though quite old hotel, will come back again

1 people find it helpful

Accommodation's Reply
28 Mar 2022
Dear Mr Ridwan, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcome you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Quek Huat Jin Kevin Daniel
icon-origin-TRAVELOKA

9.7

/10

Reviewed 158 week(s) ago

The staffs were very friendly and warm. They went all out to make our stay a memorable one. I will definitely book this hotel on my next staycation.

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Accommodation's Reply
28 Mar 2022
Dear Mr Quek, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Room
Lee S. S. A.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 159 week(s) ago

Lots of waiting everywhere. From check in to in-room calling to ordering and waiting for food at the Coffee Lounge. Dining credits cannot be used for buffet or room service so we had no choice but to dine in at Coffee Lounge. Staff either doesn't seem to know their stuff or is taking their own sweet time to do things. Translates to waiting, waiting and more watering. The app says guaranteed late check out but was told upon arrival that this is not possible. I emailed the hotel multiple times before arrival to inform that I was booking in for two nights in the same room but was locked out after the first night and told to go to the front desk to reactivate my card for the second night. What an utter waste of time liaising with your reservations department and then your front desk not following through. Not sure whether guests knew they were supposed to book their time slots for the pool cause we made an advanced booking but were surprised to find so many guests using the pool during our short 20 mins there. We had no choice but to leave regretfully since everyone was mask off and it wasn't safe to be in such close proximity. I would rate this a 3 star rather than 5 star hotel given the slow and lacklustre service. The room wasn't clean too. Food crumbs in the fridge and hair on the bed headboard. If not for the SRV and $ 100 dining credits given, I think my rating would be even lower.
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Dhing L. W. Y.
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9.7

/10

Reviewed 159 week(s) ago

The room was very nice. More than what we expected. All staff were very friendly and hospitable. They went out of their way to show us around the hotel.

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Accommodation's Reply
07 Apr 2022
Dear Ms Ding, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Tay C. H.
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6.3

/10

Reviewed 159 week(s) ago

TV programme limited and TV reception fizzled at times. Toilet paper-poor quality.

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Loke Y. E.
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9.4

/10

Reviewed 160 week(s) ago

Good deal after using $ 100 SRV as we also received $ 100 dining credit to be spent at Coffee Lounge. Breakfast selection was quite dismal, quality of the food can also be improved. The aunties serving breakfast were really friendly and attentive though! We were upgraded to the newly renovated rooms as we checked in on a Monday so there weren't many guests. Would have been great if these rooms also came with a bathtub.
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Accommodation's Reply
21 Mar 2022
Dear Ms Loke, Thank you for taking the time to write a review of our hotel. We’re glad that you enjoyed your stay with us. Please be assured that your feedback is valuable to us and we will definitely look into the issues you have raised and work on improvements to minimize such encounters. It will be our pleasure to have the opportunity to welcome you back for another stay at Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Eileen O.
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8.5

/10

Reviewed 160 week(s) ago

Everything is good except the dinning credit can only used at the cafe lounge. Should allow to use at other restaurants

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Accommodation's Reply
14 Mar 2022
Dear Ms. Ong, Thank you for taking the time to write a review of our hotel. We’re glad that you enjoyed your stay with us. Please be assured that your feedback is valuable to us and we will definitely look into the issues you have raised and work on the improvements. It will be our pleasure to have the opportunity to welcome you back for another stay at Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
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Exterior 4 Goodwood Park Hotel

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