Orchard Hotel Singapore

Sustainable Hotel
8.5
/10

Very Good

3,471 reviews

What Guests Say About Their Stay

Surroundings (21)
Bedroom (21)
Distance To City Center (20)
Staff Friendliness (18)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
See Map
442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Orchard Hotel Singapore

Discover More Places
442 Orchard Road, Orchard, Singapore, 238879
Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

Discover More About Orchard Hotel Singapore

Hotel Overview: Orchard Hotel

When it comes to luxurious stays in Singapore, Orchard Hotel is a top contender. Nestled in the heart of Singapore’s bustling Orchard Road, this hotel offers a perfect blend of modern comfort and traditional hospitality, making it a favourite among travellers.


Situated on the famous Orchard Road, Orchard Hotel is a stone’s throw away from Singapore’s shopping and entertainment district. The location couldn’t be more ideal for those wanting to dive into the vibrant city life.

Rooms and Amenities at Orchard Hotel Singapore

Orchard Hotel Singapore has a range of rooms and suites to suit every traveller’s needs. Whether you’re after a cosy Grand Deluxe for a short stay, or a lavish Premier or Signature Suite for a special occasion, the hotel offers something for everyone. Each room is decorated with blending modern design with subtle Asian influences, ensuring both comfort and style.


Orchard Hotel is brimming with amenities to make your stay as comfortable and enjoyable as possible. The hotel has a large outdoor swimming pool, perfect for a refreshing dip after a day exploring the city. There’s also a well-equipped fitness centre, so you can keep up with your workout routine. Business travellers will appreciate the conference facilities and meeting rooms, while those looking to relax can unwind at the hotel’s spa. Free Wi-Fi, concierge services, and a 24-hour front desk are just a few more perks that make this hotel a top choice.

Special Offers and Dining Delights at Orchard Hotel?

Yes, Orchard Hotel frequently offers special deals and packages, particularly if you book in advance or during off-peak seasons. It’s always a good idea to check booking platforms like Traveloka for the latest offers—you might snag a great deal!


Foodies will be in heaven at Orchard Hotel Singapore, with several dining options right on-site. The Orchard Café offers a mouth-watering international buffet, while Hua Ting Restaurant serves up exquisite Cantonese cuisine. For something a bit more casual, head over to Intermezzo Bar for a cocktail or light snack.

Does Orchard Hotel Offer Any Unique or Luxury Services?

Yes, Orchard Hotel takes luxury to the next level with its Signature Club Lounge, offering exclusive access to complimentary breakfast, afternoon tea, and evening cocktails.

Getting Around and How To Get To Orchard Hotel Singapore?

Thanks to Singapore’s efficient public transport system. The Orchard MRT station is just a short walk away, connecting you to the rest of the city. Taxis and ride-hailing services are readily available, and the hotel also offers a shuttle service to various points of interest.


Orchard Hotel is approximately a 25-minute drive from Changi Airport, depending on the traffic. If you prefer taking the MRT, the journey from Changi Airport to Orchard MRT station will take about 45 minutes, with a transfer at Tanah Merah station.

Guest Experience: What People Are Saying About Staying At Orchard Hotel?

Guest reviews on platforms like Traveloka consistently highlight the excellent service, comfortable rooms, and prime location of Orchard Hotel. Many guests commend the friendly staff and the hotel’s attention to detail, making it a popular choice for both business and leisure travellers.

Is Orchard Hotel Suitable for Families?

Absolutely! Orchard Hotel is family-friendly, offering spacious rooms and suites that can comfortably accommodate families. The hotel also provides amenities like highchairs, ensuring that even the youngest guests have a pleasant stay.

Accessibility and Pet Policy at Orchard Hotel

Unfortunately, Orchard Hotel does not allow pets, so it might not be the best choice if you’re travelling with your furry friend.

Orchard Hotel is wheelchair accessible, they have an accessible bathroom and accessible parking to ensure that all guests have a comfortable stay. 

Nearby Dining Options Around Orchard Hotel

  1. Wild Honey

    – 333A Orchard Rd, Singapore 238897
  2. Tiong Bahru Bakery

    – 290 Orchard Rd, Singapore 238859
  3. PS.Cafe

    – 390 Orchard Rd, Singapore 238871
  4. Marche Movenpick

    – 313 Orchard Rd, Singapore 238895
  5. Les Amis

    – 1 Scotts Rd, Singapore 228208

Nearby Activities and Entertainment Around Orchard Hotel 

  • Newton Food Centre – Just a hop away, this bustling hawker centre is the perfect place to dive into a feast of local delights. Satay, chilli crab, and more—come hungry!
  • Fort Canning Park – A short stroll will take you to this lush, historic hilltop park. Perfect for a peaceful walk or a peek into Singapore's storied past.
  • National Museum of Singapore – Dive into Singapore’s rich history in the country's oldest museum. The exhibits are as fascinating as the grand building itself.
  • Peranakan Museum – Celebrate the vibrant culture of the Peranakans, a unique blend of Chinese and Malay traditions, in this charming and colourful museum.
  • Singapore Art Museum – A haven for contemporary art lovers, showcasing cutting-edge exhibitions that challenge the mind and delight the senses.

Events and Festivals Near Orchard Hotel 

Orchard Road is the centre of action during Singapore’s annual Christmas light-up, with dazzling displays and festive events. Also, don’t miss the Great Singapore Sale, where you can enjoy massive discounts across all the shops in the area.

Hidden Gems and Local Experiences Near Orchard Hotel

  • Emerald Hill Road:

    A charming street filled with colourful Peranakan houses, offering a glimpse into Singapore’s history.
  • National Orchid Garden:

    Located within the Botanic Gardens in the heart of Singapore, this peaceful environment has an abundance of magnificent orchids in every hue imaginable. 
  • Istana Park:

    A tranquil park with a lovely pond, located just off Orchard Road.

For an authentic Singapore experience, visit a nearby hawker centre like Newton Food Centre, where you can sample local delicacies such as Hainanese chicken rice and chilli crab. If you’re into art, the National Gallery Singapore is a must-visit for contemporary Southeast Asian art.

Where to Shop Near Orchard Hotel Singapore

  1. Paragon Shopping Centre

    – 290 Orchard Rd, Singapore 238859
  2. Ngee Ann City

    – 391 Orchard Rd, Singapore 238872
  3. Far East Plaza

    – 14 Scotts Rd, Singapore 228213
  4. Orchard Gateway

    – 277 Orchard Rd, Singapore 238858
  5. Lucky Plaza

    – 304 Orchard Rd, Singapore 238863

What Are the Best Times to Stay at Orchard Hotel Singapore to Avoid Crowds?

If you’re looking to avoid the hustle and bustle, consider visiting during the shoulder seasons—March to May or September to November. These periods typically see fewer tourists, allowing you to enjoy a more peaceful stay.

How to Book a Room at Orchard Hotel Online?

Booking a room at Orchard Hotel is a breeze! Simply visit Traveloka to secure your stay. Search for your preferred dates, and choose the nearby hotels, flights, and other tourist attractions. It’s quick, easy, and you might even find some exclusive online discounts.

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Extra Breakfast

Accommodation charges SGD 44.73/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:00.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Orchard Hotel Singapore

What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Orchard Hotel Singapore

Traveloka (3,471)

Other sources (937)

8.5
Very Good

From 3,471 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
All
Surroundings (16)
Staff Friendliness (16)
Distance to City Center (14)
Room Space (14)
Bedroom (14)
Bathroom (14)
Hotel Area (14)
Family Friendly (12)
Accessibility (11)
Check-in/out Time (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
20
40
Customer reviews
I***i
icon-Medical
Medical
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Good location near orchard, food places nearby
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Profile Picture
Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
Read More

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.4

/10

Reviewed 4 week(s) ago

The staff was not friendly at check in.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA

8.2

/10

Reviewed 5 week(s) ago

Good hospitality, clean room, nice location.

Find this review helpful?

Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The hotel atmosphere is comfortable. The hotel staff is friendly.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Profile Picture
vinsensius r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The location is strategic. There is a bus stop in front. It's easy to go anywhere.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Feb 2025
Dear Visensius, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***a
icon-origin-TRAVELOKA

7.9

/10

Reviewed 10 week(s) ago

friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Harty P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
Read More
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
16 Feb 2025
Dear Harty, Dear Netty, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Room Division Manager
Aditia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Best hotel in orchard singapore

1 people find it helpful

Accommodation's Reply
09 Feb 2025
Dear Aditia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Nanang h.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Great location, near bus stop. Clean hotel.

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Nanang, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Feb 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
T***g
icon-origin-TRAVELOKA

5.0

/10

Reviewed 11 week(s) ago

Worst hotel experience ever everything is dirty, there is no water or anything in the room, bed sheet is dirty, bathtub is dirty, disgusting, avoid at all cost this is not a 5 star hotel

1 people find it helpful

Accommodation's Reply
09 Feb 2025
Dear T**g, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. We take all guest reviews seriously, and we appreciate your honesty in bringing these issues to our attention. We understand that your experience fell short of your expectations, and we truly regret any inconvenience caused. We would like to assure you that your concerns have been noted and shared with the relevant departments for immediate attention and improvement. We are committed to providing exceptional service and a comfortable stay for all our guests, and we deeply apologize for any lapse in meeting those standards. We value your patronage and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Joike
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

All staff friendly and good explain/guide tourism

Find this review helpful?

Accommodation's Reply
05 Feb 2025
Dear Joike, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 12 week(s) ago

Check-in was a bit slow, but staff's friendliness, helpfulness and attitude made up for the time. The room I stayed in was exceptionally clean. Location-wise, it's quite a walk to the nearest MRT station (1KM/10mins walk), but there's a bus station just around the corner.

Find this review helpful?

Accommodation's Reply
05 Feb 2025
Dear A***g, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***h
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Very nice hotel & not far from everywhere
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Feb 2025
Dear A***h, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
A***p
icon-Business
Business
icon-origin-TRAVELOKA

7.8

/10

Reviewed 13 week(s) ago

A bit far from MRT. Receptionist is not friendly, not recommended for long term stay
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
05 Feb 2025
Dear A***p, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Room Division Manager
Putri S. H.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

My go-to hotel every time I visit Singapore since I was a kid. In terms of location, price, and room size, it's great—especially considering the area. However, the check-in and check-out process always takes a long time. That said, the bellboys and cleaners are always helpful and friendly.

2 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Putri, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visits. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Luxury place with a very comfortable place to go specially with family

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear S***y, We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Orchard Hotel Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.