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Orchard Hotel Singapore
Hotels
Sustainable Hotel
8.5
Impressive
From 3,406 verified guests reviews
What Guests Say About Their Stay
Strategic Location (20)
Friendly Staffs (7)
Clean Room (8)
Excellent Service (3)
Yenni Y.
10
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul N. B. R.
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
In the Area
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442 Orchard Road, Orchard, Singapore, 238879
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Orchard Hotel Singapore
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Per room per night (excl. taxes & fees)
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What's around Orchard Hotel Singapore
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442 Orchard Road, Orchard, Singapore, 238879
Discover More About Orchard Hotel Singapore
Location
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard.
About Orchard Hotel Singapore
Whether you are planning an event or other special occasions, Orchard Hotel Singapore is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Orchard Hotel Singapore.
Are you a shopaholic? Staying at Orchard Hotel Singapore will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Orchard Hotel Singapore provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Orchard Hotel Singapore, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Orchard Hotel Singapore is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Orchard Hotel Singapore is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Orchard Hotel Singapore exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Orchard Hotel Singapore is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Orchard Hotel Singapore.
All facilities in Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Bedroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Early Check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Area shuttle
- Area shuttle with surcharge
- Bicycle rental
- Parking with surcharge
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Shopping center shuttle
- Valet parking
- Valet parking (surcharge)
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Orchard Hotel Singapore
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Extra Breakfast
Accommodation charges SGD 44.73/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:30 - 10:00.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Orchard Hotel Singapore | 656 |
Number of floors in Orchard Hotel Singapore | 18 |
Another facilities in Orchard Hotel Singapore | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Orchard Hotel Singapore
What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Orchard Hotel Singapore
Overall Rating & Reviews
Traveloka (3,406)
Others (1,003)
From 3,406 verified guests reviews
8.5
Impressive
Fantastic
1,234
Very Good
1,607
Satisfying
123
Average
442
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (20)
friendly staffs (7)
clean room (8)
excellent service (3)
tasty breakfast (4)
free upgraded room (1)
tasty food (5)
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Language
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sn
suriani n. t.
Leisure
10
/ 10
05 Oct 2024
Good locations, friendly staff, good breakfast assortment and clean room.
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Accommodation's Reply
11 Oct 2024
Dear Suriani, We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. It is indeed our pleasure that you liked our facilities and team 's services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
AN
Agustinus N. J.
Leisure
9.1
/ 10
16 Jul 2024
Near to city cantre made our family easy going to every where.
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Accommodation's Reply
16 Jul 2024
Dear Agustinus, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
Rafi K.
6.2
/ 10
14 Jul 2024
Just booked this room for extra person, not worth for the money.
2 liked this review
Accommodation's Reply
16 Jul 2024
Dear Rafi, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests ' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
Rafi K.
Leisure
6.3
/ 10
14 Jul 2024
The check-in system was down when we arrived, waited for 30mins. No welcome drink as provided in the bookings, no smile staffs.
1 liked this review
Accommodation's Reply
16 Jul 2024
Dear Rafi, I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
Y***i
This is a guest profile.
Leisure
10
/ 10
01 Jul 2024
Nice service and quick check out process.
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Accommodation's Reply
16 Jul 2024
Dear Valued Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
Dolly
This is a private profile
9.4
/ 10
30 Jun 2024
The Hotel is in a good area. Near MRT station. Friendly and helpful staffs. Overall it was a pleasant stay and experience!
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Accommodation's Reply
16 Jul 2024
Dear Dolly, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
s***r
This is a guest profile.
10
/ 10
20 Jun 2024
Good value for money. Clean and comfortable.
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Accommodation's Reply
16 Jul 2024
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh. Assistant Rooms Division Manager.
KA
Kenny A.
Medical Travel
5.4
/ 10
21 May 2024
What went wrong during my stay: 1. The hotel is so old, immediately after I went inside the hotel there was this sweet smell that is so intense it immediately make you nauseous. I suspect that it is because of how dirty the carpets are, that they have this diffuser every 4 rooms or so, that keeps on diffusing perfume to the whole floor and the smell is so bad. I complained about this to the front desk and they ionized my room which is just a humidifier. When I returned the sweet smelling scent is indeed not there, but it was replaced with a sour smell of humid places that makes you want to throw up. 2. The bed is so dusty and dirty, there was a leftover food on top of the bed when I entered, and if you hit the bed cover, you can see dust flying around. The lamps are dirty with lots of dust and water-marked stain on it. 3. The shower area is so small and slippery. 4. The sound proofing is so bad, I was laughing with my sister while chatting, it was not even loud, but not even 5 minutes later the hotel staff came to my room and told me to keep it down. NEVER in my entire life staying at a 5 stars hotel, I have ever gotten told to keep my voice down. 5. This hotel is so predatory, asking for ICE is 5 dollars not including taxes and services. It is a joke. 6. There is no smoking area, you wanna smoke? Better go out to the streets then. 7. The concierge is very creepy, an old guy concierge keeps following us around after we gave a tip to the guy who helped us carry our bags. 8. The flusher in the toilet keeps leaking water. It is embedded on the wall so if you flush your finger will get wet due to the leak. Absolutely hilarious. I do not know why the score of this hotel is 8. SOMETHING. Better stay somewhere else rather than this hotel. Whoever rated this hotel as a 5 stars need a reality check. It is at most a 3 stars hotel with 5 stara pricing. Safe to say I will never go back.
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1 liked this review
Accommodation's Reply
01 Jun 2024
Dear Kenny A, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests ' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Nick Chia. Executive Assistant Manager.
fumiko a.
This is a private profile
Business travel
8.5
/ 10
08 May 2024
Affordable price and good service 💯.
1 liked this review
Accommodation's Reply
09 May 2024
Dear Fumiko, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Nick Chia. Executive Assistant Manager.
RH
Rayhana H. Y.
Holiday
10
/ 10
10 Feb 2024
Very nice hotel! Near bus stop and super market.
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Accommodation's Reply
16 Feb 2024
Dear Humaira, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Nick Chia. Executive Assistant Manager.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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