This was a great disappointment! Such a beautiful building, so badly used. The rooms are big and have some charm, but everything else leaves lots to be desired. Definitely not a 4-star hotel! I booked for the parking available, the wi-fi, the 4-star. I booked for clients that I was guiding. I arrived with an arm in a sling with clients and there was no-one to help with luggage! There is a cart, but there are steps to go over - understandable, it is an historical building after all, but with no help, it was nearly impossible! The internet and telephone failed in my room. The only helpful staff member, Ana, helped me move to another room. Room is on the bottom floor, big but without any of the charm, sewer smell, small windows, and you can hear the floor above flushing. I stayed behind while clients went on a guided tour. Another room lacked electricity, another had trouble turning on the top shower head... There is no coffee or water or any mention of helping. Rude staff and very unpleasant stay. Overall, the building needs attention and the service is 1-star, except for Ana who did her best and smiled when approached even if she could not help. My advice is to view this hotel as a hostal if you decide to book it. Do not expect the advertised 4-star rating!

Restored hotel. We booked a room with the chapel built in. Trippy. Wifi is not that good, lot of dropped connections. Staff is helpful, but guests should learn some Spanish and use a translation app since the staff's English is limited.

The rooms are spacious and the location is quiet. Unfortunately we have been there during a "fashion show" and music was louder than at a concert. We tried to have a bit of sleep, due to our long journey. First reception told us "I can't do anything". Later we had the chance to move to the rooftop floor, and the room was nice and quiet and we could have our little deserved nap. If you don't speak spanish you will be kind of lost, most of the staff speak only spanish/portuguese/italian. I would still recommend it, its the best place to stay in Sanlucar.

Just a cool place. Great staff very clean rooms. Good breakfast, really relaxing. Great place to stay if you are going to MotoGP at Jerez as its only about 40 mins away and costs a fraction of the price it costs to stay in Jerez over the race weekend.

Lovely historic placer. They have a bar open yo everybody with very good proceso. You really believe that they are very expensive but not. Waiters and other staff are very nice and helpful.