Holiday Inn BERN-WESTSIDE by IHG

Hotels
8.6
/10

Very Good

685 reviews

What Guests Say About Their Stay

Eleftherios
10.0
/ 10
The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Brittany
10.0
/ 10
This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Neil
10.0
/ 10
What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
In the Area
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Riedbachstrasse 96, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3027

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Holiday Inn BERN-WESTSIDE by IHG is a hotel in a good neighborhood, which is located at Bern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Holiday Inn BERN-WESTSIDE by IHG

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Riedbachstrasse 96, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3027
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Discover More About Holiday Inn BERN-WESTSIDE by IHG

Location


Holiday Inn BERN-WESTSIDE by IHG is a hotel in a good neighborhood, which is located at Bern.

About Holiday Inn BERN-WESTSIDE by IHG

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Holiday Inn BERN-WESTSIDE by IHG exclusively for you.

Holiday Inn BERN-WESTSIDE by IHG is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Holiday Inn BERN-WESTSIDE by IHG.

All facilities in Holiday Inn BERN-WESTSIDE by IHG

Others Holiday Inn BERN-WESTSIDE by IHG
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Water park access (surcharge)
  • Wine release events
  • Spa
  • Shops
  • Discounted Fitness Center

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Family-friendly Facilities

  • Children club (surcharge)
  • Babysitting & childcare (surcharge)
  • Toys

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Holiday Inn BERN-WESTSIDE by IHG

Important Note
  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 55 per night
  • Facilities fee: CHF 10 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

The property will be renovating from August 25 2025 to September 5 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Holiday Inn BERN-WESTSIDE by IHG
144
Number of floors in Holiday Inn BERN-WESTSIDE by IHG
8
Another facilities in Holiday Inn BERN-WESTSIDE by IHG
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Holiday Inn BERN-WESTSIDE by IHG

What are available facilities at Holiday Inn BERN-WESTSIDE by IHG?
There are top facilites at Holiday Inn BERN-WESTSIDE by IHG such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn BERN-WESTSIDE by IHG?
The standard check-in time at Holiday Inn BERN-WESTSIDE by IHG is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Holiday Inn BERN-WESTSIDE by IHG provide breakfast?
Yes, Holiday Inn BERN-WESTSIDE by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Holiday Inn BERN-WESTSIDE by IHG

8.6
Very Good

From 685 reviews

Cleanliness

9.2

Room Comfort

8.4

Location

8.2

Service and Facilites

8.8

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Traveler Reviews Holiday Inn BERN-WESTSIDE by IHG

Number of reviews per page
20
40
Top reviews
Kory
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Overpriced. Very expensive
Luc
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Close to a big mall. Public swimming pool. Clean.
Eleftherios
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Lukasz
icon-Business
Business

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Everything was great apart from that the aircon is not working very well, it was a bit too hot.
Brittany

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Andres

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Great place. Great swimming park
Michael
icon-Business
Business

4.0

/10

Reviewed 75 week(s) ago

Hotels.com verified review

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
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Neil
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
alan
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
Andrea
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
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Claudine
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
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Natasha
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.
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Shome

8.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Good place to be
Rohit
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

The highlight of our stay was service from staff. Everyone is really warm, welcoming and helpful. Location is very convenient as just opposite a tram and train station. Hotel has a tie-up with Bernaqua which is really nice. Hotel is attached to a mall so ample options for food and drinks. Pictures on Expedia were misleading and the standard room is very crammed especially if one need an extra cot. Even executive rooms are bit tired and design is awkward specially of the bathroom door. It’s impossible to not disturb everyone if there is a need to use bathroom at night or early morning; because the door is a sliding glass door which does not stop light and sound.
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Cinthya
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!
Jörg
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 147 week(s) ago

Expedia Group verified review

Great location, close to public transportation
Ricardo
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 152 week(s) ago

Expedia Group verified review

Excellent. Stay included free transportation during stay.
Pierre

8.0

/10

Reviewed 193 week(s) ago

Hotels.com verified review

We enjoyed excellent service and also a great location to visit Bern and benefit from the Bernaqua baths
Amir
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 194 week(s) ago

Hotels.com verified review

מלון טוב מאד, נותן שובר לתחבורה ציבורית, ככה שאפשר לחנות הרכב במלון לכל השהות. החנייה היתה 7 € ליום. מקבלים גם שובר ל 3 שעות לפארק מים במיתחם, בהחלט נחמד מאד.
Daniel

10.0

/10

Reviewed 282 week(s) ago

Hotels.com verified review

Unbelievably quiet room, very clean and the location is ideally situated for access to public transport and convenient shopping without having to step outside. Get a map for the parking garage to find your way out, the validated pass does not open all gates! The bath towels are great for defoliation and if you are looking for a USB port in the room, let me know where to find one. My hint to you is: If you look for one behind the pictures on the wall, you will be done quickly, because there is only one small minimalist one. Other than that, I can highly recommended this hotel and I would not not mind staying there again if my relatives in the neighborhood have no room for me. It was a wonderful stay indeed!⭐️⭐️⭐️⭐️
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Number of reviews per page
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