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Hotel Alpina
Hotels
7.6
/10
Pleasant
375 reviews
What Guests Say About Their Stay
Ryan
10.0
/ 10
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Cammie
10.0
/ 10
This property is excellent and affordable. It’s in a great location convenient to the train station and old town. There is an awesome local bar downstairs called Franky and also close for an easy quick bite there is a pizza restaurant The room was very clean and great Swiss design. The staff was so friendly and helpful. Very happy with our stay!
Charley
10.0
/ 10
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
In the Area
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Frankenstrasse 6, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Alpina
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Per room per night (excl. taxes & fees)
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What's around Hotel Alpina
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Frankenstrasse 6, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003
Discover More About Hotel Alpina
Location
Staying at Hotel Alpina is a good choice when you are visiting Lucerne-Stadt District.
About Hotel Alpina
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Alpina.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Alpina exclusively for you.
Hotel Alpina is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Alpina is the right place to stay.
All facilities in Hotel Alpina
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Shops
- Shops
Food and Drinks
- Bar
- Breakfast
General
- Parking
- Terrace
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hotel Alpina
Important Note
- Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
- Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
- Pet fee: CHF 20 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: CHF 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
- A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
- Tourism fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Breakfast is served at Hotel Monopol, located next door.
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Alpina | 35 |
Number of floors in Hotel Alpina | 5 |
Another facilities in Hotel Alpina | Others, Smoke-free area, Safety deposit box, Laundry service, Tours |
Frequently asked question in Hotel Alpina
What are available facilities at Hotel Alpina?
There are top facilites at Hotel Alpina such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpina?
The standard check-in time at Hotel Alpina is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Alpina provide breakfast?
Yes, Hotel Alpina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Alpina
Traveloka (5)
Other sources (375)
7.6
Pleasant
From 375 reviews
Cleanliness
8.4
Room Comfort
7.4
Location
9.2
Service and Facilites
8.2
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Traveler Reviews Hotel Alpina
Number of reviews per page
20
40
Top reviews
Maria
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Easy check-in and checkout. Great location.
Ryan
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Kazim orhan
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door ..
Rooms are very cold after 1900 hrs.
.
Binte Abdul Manan
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.
Camille
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.
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Jubillee
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff were nice and helpful. Can hear noises from the outside but it was tolerable.
Cammie
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This property is excellent and affordable. It’s in a great location convenient to the train station and old town. There is an awesome local bar downstairs called Franky and also close for an easy quick bite there is a pizza restaurant The room was very clean and great Swiss design. The staff was so friendly and helpful. Very happy with our stay!
Read More
Alex
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location
Charley
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Wilma
Leisure Family
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
You have to walk to the Monopol sister property reception depending on the time of arrival/to resolve some issue. No AC in some rooms ; they told me they are not required to provide it because it’s a 3 star. I booked thru Expedia, who said there was AC. I was charged extra for an additional bed, which was more like a stretcher.
Richard
Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Ok
Kelly
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Robert
Leisure Family
2.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
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catherine
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!!
👍💕🤗
Ramprasad
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Very clean property and super helpful staff
Patrick
Business and Leisure
4.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
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Margaret
Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Thomas
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Sweet
Jason
Friends and Family
8.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Yong Siong
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
It was very close to the main station and very convenient
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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